Perfect Teeth

Now, I’ve never been to this location per se, I actually work at the palm valley location in Goodyear, AZ. But I wanted to write a review saying thank you to Dr. Madlang and staff for sending me a birthday card. Thanks for the card that’s so nice of you guys! It got here early, safe and sound.

I thought I had received good service from previous dentists, but after one visit to Dr. Madlang and Angelina, my hygienist, at Perfect Teeth I realized I had not. They are extremely professional and thorough. I highly recommend Perfect Teeth.

This Perfect Teeth location has an absolutely horrible front office. This began when they hired a new receptionist named Nicole a little over a year ago. A year ago soon after she was hired we had to reschedule an appointment and she insisted on trying to charge us for a missed appointment even though we called in well before the deadline and eventually had to be corrected by anoher receptionist. Now my wife attempted to go in for a routine teeth cleaning and after making her wait for half an hour told her they would not do it. Unless they could verify our new insurance they refused to honor her appointment even though she had also scheduled a teeth whitening which had nothing to do with insurance at all. When I called in to discuss this Nicole lied directly to my face and told me that my wife chose to leave and tried to say that they would have cleaned her teeth. This is an outright lie, they absolutely refused to honor my wife’s appointment. We love Dr Madling and our dental hygenist Angelina (who we have been seeing at this office for close to 10 years) but due to their horrible front office we are changing to another dentist.

After a couple dubs in the dentist department, I finally took a coworker’s recommendation to see Dr. Madlang at Perfect Teeth. Despite my serious reservations about going to a chain dentist, I was very pleasantly surprised! The whole office runs very smoothly — no billing or scheduling issues, and someone will always answer the phone or call you right back. The hygienists and Dr. Madlang himself are not only thorough but very friendly. Granted, I have only needed routine cleanings and haven’t used any special promotions, but I will keep returning!

The $ 34 promotion of cleaning, exam, and x-​rays. They would find any excuse not to honor it. If one of your teeth breeds, you have periodontal disease and therefore excludes your offer, but they would happily charge you for the x-​rays and the dental exam and try to sell you hundreds of dollars worth of services… oh, and insurance that would save you a great deal of money if you continue to use their service.
If you are looking for a new dentist, look elsewhere.