Chipotle Mexican Grill

This chipotle is literally the worst location I have ever been to — the employees don’t care, they are slow and rude. They seemingly go out of their way to make you wait longer and to mess up your order. We live close by so we were going there pretty frequently but I would literally rather drive 30 minutes to avoid having to deal with this piss poor service. I do not know how this location is still open.

There was a time a long time ago, when this Colorado startup used to be pretty good, but after they sold out to McDonald’s corp and became a chain, the quality went way downhill. I stopped eating here and had not been back for many years.
We got a coupon in the mail for a free meal because of the salmonella and E. Coli outbreaks from 2015 that became a PR nightmare for them so they sent out the free coupons hoping to win back lost customers. I decided to try again because, why not? It’s a free meal.
As expected, nothing has changed. The quality is still just as awful. Their chicken is so fatty and disgusting I couldn’t even finish my free burrito bowl. I don’t think they could even woo me back with another free meal coupon again. Next time I will give it to a homeless person who really needs it and wouldn’t care about the quality instead which is what I really should have done and regret not doing so.
My advice is: Don’t eat here.

Parking lot is kind of a nightmare at prime meal times, so be ready to spend time looking for a place to park. Staff is loud, unresponsive, and the front end was out of control, even though it wasn’t that busy. Floors and tables were a little rough, but it was lunch time. Food was the usual… decent value for decent tasting food.

Staff was so loud and unprofessional. Discussing their personal life and horsing around. One of the cooks whistled like a car alarm the entire time we were there. It didn’t appear there was a manager on site
Will not be returning.

Management in this location is poor. Came in at 8:50 and they acted like, oh no a customer. Food looked terrible on the steam table, but they replaced with acceptable when I complained. The whole place has an aura of cost cutting since Chipotle’s troubles. They need to redouble their efforts, not act like a fading company.

11:18 on a Sunday the staff is so ignorant. We came with 2 kids and they were nothing but rude and very impatient. As i’ve stated before in other Chipotles i’ve been in the quality is going to crap and its not what it use to be. The girl in a register smile a little life could be worse and you work in service industry. Last but not least asked for cream cheese and sour cream totally ignored it the second time we asked they literally threw it at us. Shame Shame just like any other Corporation can’t expect any better.

This is the worst chipotle I have experienced… From my first visit the rice was extremely dry. I have since made a point to ask if the brown rice is extra dry so that I can avoid it. Most recently when I asked they just ignored the question and gave me rice and moved down the line. The last 2 chances I gave this location (super convenient) the steak/​beef was so chewy with fat and I don’t know what, that I had to spit it out… many pieces… many times.
Having to spit out half the cold meat in my meal solidified the fact that this location is the worst I have experiences. Ever. I would highly recommend driving a bit further for a different location, OR try ANYYYYY of the other chain burrito restaurants.

I have had burritos from Chipotle restaurants around town. This is by far the worst. The portions are getting smaller and smaller. The rice is overcooked and mushy. The salsa are flavorless. The food is always cold. If I have a desire for Chipotle, I’ll drive down Alameda to Logan and get a treat much different that what you get here. Yuck.

Eh, it’s Chipotle. Masquerading as a high-​end fast-​casual burrito place, but really isn’t the best.
This location is no different. I swear they keep making the spoons smaller and smaller when they are scooping ingredients, as my burritos have become smaller and smaller over the years.
Staff is alright, if not bored.

Good food and service. My only complaint is the appearance of the employees. The woman running the tortilla warmer and who adds the rice and beans, was wearing a bullring in her nose. It looked very unprofessional. Clean up the employee image and this could be a 4 star.

Not impressed!
Poor service, cashier rang up my order wrong. Relatively long wait. No wholewheat tortilla’s available for the burritos. Only light beer. Soggy beans.
I used to like the chipotle around my previous place ok for a fast food chain. This one is just not good enough.
Not planning on coming back here.

I love Chipotle. What more can I say? If you haven’t tried it, you need to! The service is on and off at this one but hey it’s Chipotle! If you don’t like burrito, get a burrito bowl or tacos. Also their gaucamole is really good and made fresh in house.

I try to avoid fast food under all circumstances and to avoid spending extra money for lunch when I can bring in my own but a few days ago I forgot my lunch. I ended up choosing this place, since they were the best option near my office. I have always appreciated what Chipotle stands for as a corporation and their views on healthy food. I got the steak burrito, it was pretty good, the only complaint I would have is that the rice was a bit hard, probably because it was near the bottom of the pale and needed to be replaced so it would be understandable just wish it didn’t happen to me. It was lunch time and they were pretty busy but I was in and out in about 3 – 4 minutes. I cant remember the exact total but it was about $ 8.50 or so. The people were fairly nice and the store was clean. There would have been plenty of parking but since it was lunch time it was pretty packed.

I don’t write fast food reviews very often, but I am a regular here. I go probably once a week.
The staff is friendly and service is quick. I have been there when the line is almost to the door and have gotten through quickly, and the staff never acts rushed or annoyed.
The food speaks for itself. You know you’re going to get good food at Chipotle, regardless of the location.

Everyone from Co has ate at chipotle, at least that’s the impression I get. I went in expecting the usual but this time I was actually kinda wowed. I tried something new, its the tofu that they season with chilies and spices. on top of a very full veggie bowl. The thing I have noticed with chipotle, the more «salsas» you can mix, the better the end result. I like the new sofritas — or whatever they’re calling it. With a wicked combination of pico, corn, and hot salsa its pretty good. This place was clean, the people were very friendly and it was super fast ! It was the perfect recipe for a quick bite on my lunch break.

Welp… The service was terribly awkward and atrocious customer service. Not to mention the burrito I ordered was cold and they seemed to control the portion sizes very well as in they hardly add any extras. The burrito was small compared to the Downey one. Not coming back here again. u v u

Chipotle! This has to be my all time favorite «corporate» places to eat. It is reasonably healthy or at least not unhealthy. Always a clean environment and always unbelievably tasty. If you saw my tip, I suggest mixing the two sauces with the guacamole and chips. I wish all corporate restaurants were this well run.

Its on par with all the Other Chipotle’s. Great Customer Service and they didn’t mind just putting rice in a bowl for my Lil One and they didn’t charge me for it either.
Wish the steak was warmer, and this one didn’t have cookies.

This place is my equivalent to McDonald’s. It’s there for me when I’m starving and don’t have any desire to cook. They’re always fast, the food is always hot, the employees are usually friendly, and I always walk away full and happy. Like another reviewer said, 3 stars means a-​ok! But there are also far better places nearby that offer some amazing, legit Mexican food…

3 stars does not indicate «bad», it means «A-​OK».
It is a Chipotle.
If you haven’t been to one already, then you were born yesterday – literally.
After all, there are 1100+ of these monuments to QSR «Mexican» food in the USA.
This particular location is average. Average Chipotle. And everything that implies. Good food, service, people, funky (yet, corporate) atmosphere.