Brewlands Bar & Billiards

I can’t believe there are even negative reviews on this place! Great pool tables, cold beer, and a great selection. The bar is always super clean and the service is spectacular! They have great specials running all the time. The atmosphere is great as well. We go all the time, and have never had a bad experience!

I’m not sure what to make of the negative reviews, as my two visits to Brewlands have both been delightful. The staff, including Samantha (see photo), is friendly, attentive and engaged. They understand what it takes to create a good customer experience and they deliver.
The crowd reflects the owners’ apparent intent to keep the place lively, but under control. Brewlands is a great addition to the South Lakeland scene, with top quality fixtures, clean restrooms and beautiful custom stonework behind the bar.
The layout is wide open — much bigger than you might expect from the outside. The parking was easy, and Brewlands is tobacco-​friendly, if that’s important to you. Recommended.

Sat down at the bar and was ignored by four bartenders being asked if I was helped. Playing the trivia and had a large beer. Changed to soda and get charged for each refill. Guess they want to promote DUI.

A friend and I wanted to kill some time before the Super Bowl. We arrive at about 2pm and order a beer and a red bull and are placed at table 8. No problems so far. I attempt to order another round from Erikka, who then informs me they are out of Red Bull. I ask for coffee, no coffee, so I settle on a coke. Erikka proceeds to say, «This isn’t my problem, I didn’t stock last night.» Okay, I didn’t ask but whatever. The place is half empty. Then someone decides to put a couple with two young kids right next to our table. The kids are being taught the game of pool. Our game grinds to a halt. There are PLENTY of open tables and open spaces so we ask to switch. My friend informs me we can switch, but we have to turn in our balls and throw another ID for a new table. At this point, Erikka informs us that we are now running two separate tabs. We move down and continue to play. We go to check out. They can’t find either tab. I finally have to tell them we were on table 8, then 9. After 10 minutes, they find our tab — one single tab. Not the best experience.
As well, at 4:30 pm I overhear about a $ 20 special that is running from noon — 6pm. Unlimited beer and one plate of food. I probably would have bought that at 2pm. Now it’s 90 minutes from the end of the special.
Good tables but serious service issues. Just feels like the owners are a group of dudes that thought it would be cool to open a bar, but are more concerned about elevating their social standing then actually running a good bar.