Target

Absolutely horrible customer service. Every time I come here the cashiers are rude and curt. My most recent experience at this store left me with my transaction processed twice to my card which was incorrect. The girl who rang me up was incredibly unfriendly and clearly wasn’t paying attention to what she was doing. It took SIX people to try and find an answer which no one did, every single one of them with a terrible, patronizing attitude without so much as an apology for the inconvenience but with audacity to accuse me of lying (even with my mobile banking statement pulled up on my phone) in full force. I will be driving 15 minutes out of my way to the second closest Target from now on in order to avoid the sheer ineptitude and incompetence of these people. Ridiculous.

Today as I stood in the return line the woman ahead of me was attempting to return 2 brand new car seats which would not fit her car.
They gave her back her money and told her the seats would be trashed!
Although I understand that company policy protects us from purchasing possibly used items from the Baby Department I do believe this is a terrible waste!!!
Please remember this when you shop there as there may be other items that are trashed as well.
Target could donate these products and take it as a right off.

The cashier Pattie was rude and lack customer service and interpersonal skills. I hope no other customer will experience the treatment that I received today.

I went in to find a bathing suit. They didn’t have the sizes that i wanted which is understandable. It gets busy, they run out of things. The thing that really got me was the girl at the fitting room. She seemed to be in a deep conversation with another co-​worker which from her look i was interrupting. I will spare the details but after my 4 trips to the fitting room (it’s hard to get a bathing suit when they are out of mediums) she was short and very defensive despite my attempts to be friendly. As someone who works in customer service i will tell you this wouldn’t fly at my job. Target, i hope that you can help your employees that struggle with customer service and people skills in general.

I love going to Target. I’m usually there once or twice a week. Since our options in lake stevens are so limited, this is really the only place to get what you need. The only thing that drives me crazy is when I’m there and cashing out, the clerks always ask if I want a red card. If I did I would have one. As often as I’m there, I really wish there was some sort of opt out that I could utilize. It’s gets pretty old other than that, we love our frequent visits :)

Great store has a variety of things. Wish it had more women’s clothing though. Im not the trendy person i like normal plain jane clothing so it would be nice to just have some normal stuff and maybe items for on the shorter side women. I do have to say customer service has always been great. I go in at least 2x a week and i seem to always pick Corey not sure of the spelling of her name. I just finally paid attention this week. She is very nice and actually makes you want to come back to the store and the 5 stars. All of the cashiers have been friendly and not in bad moods like you go to some other stores and they are. Maybe this is a reflection of how you treat your employees and it makes them love there jobs or they just enjoy people :) But great job i will keep coming back. Side note i usually have my kids with me sometimes they are a handful. :(

Walking into this Target, I feel like a survivor of the apocalypse, this store is so bare, it’s actually sad. Looking for a black tank top (all smalls sold out, or they never had any) 3 pairs of black stretch pants all size xxl. Sheesh, this store needs to get on top of their inventory. This is my 3^rd time here and each time it’s been very low on merchandise & on a side note, the sign posted out front is ridiculously big, a complete eyesore .I’m usually a huge fan of this chain, this store leaves quite a bit to be desired.

Today I came into print my photos in seconds and it’s taken over 30mins and the need help button which tells you that someone will be here in 60 seconds RIGHT!
No one showed up for 30 mins as well. The person that did was from apparel.
I won’t be returning to this Target again.
J Lake Stevens resident

Came here this past weekend after calling to have a carseat held for me as it was the last one… They said sure and it would be there upon my arrival. SO I pack up my 3.5 month old baby girl, make sure I have my wallet etc and brave the snow and ice to get up there to get my carseat… And low and behold it was not there, and no associates could help me. I will not return, I’d rather spend a few extra dollars and go to a store that actually provides customer service.

Well today I had the worst experience at the Lake Stevens store. With 2 associates (1 of whom I believe was a manager) standing by the front of the check out lines, I asked for help. They both turned the other way and started to walk away. I was standing in front of them so they heard and saw me. I then had to physically tap one on the shoulder for them to turn back around and address me. Upon asking if they had a certain bag of dog food in the back, he scanned the code and told me «yeah, we have 5…» I said ok, great. His response was then «oh, did you want one?» «Yes please» I responded. «Well ok, but I’ve never pulled anything from the back before so this will take a while». I responded with «Ok no problem, where should we meet you, and can I have the bar code so I can check out?» To my dismay, his response was «no you can’t, and I’ll meet you by the café.» A little shocked I said alright. After going up to the register and letting the gal (the only helpful one) know that he wouldn’t give me the barcode, she told me to go grab it anyway, which I did and she checked me out. (which the lady behind me was very upset about but bah humbug to you, lady. My dogs food is more important than your 7 bottles of wine, better hurry home and drink before you turn into a sober person!) After waiting for almost 20 minutes my finance asked the manager how much longer this would take because we had frozen items in our cart, and wanted to get home. Her response floored me as well, «I don’t know. Just wait.» After about 30 minutes total, the guy who went to get the dog food finally shows up and stops at the front of the check out lines and waves us over even though we were standing where HE told us to meet him. So I walked over, and verify its the right bag and with a smile on my face, tell him «yeap that’s the one! Thanks. We’ve already paid (receipt in hand).» «Ok». No offer to wheel it up to our cart, or car on the flatbed dolly he had. Just «ok.» Now mind you, this isn’t a 10 – 20 pound bag of dog food, this is a 55 pound bag. So I proceeded to pick it up and throw it over my shoulder and bring it to our car, because obviously he wasn’t going to offer to help.
I’ve always been a loyal target shopper and seriously go there for everything, but this experience has made me think about going elsewhere. To have such little regard for their customers today just blew my mind. To not even offer to help carry my dog food, and to tell me I can’t have a barcode so i can check out, was just absurd. I hope they were just having a bad day, but as someone who really enjoys working retail in the mall during holiday time, this isn’t the time to be a scrooge!

It’s a pretty basic target store. My only real problem is the store stinks, bad! Mainly by the women’s section. It smells like pee so bad you won’t want to look at clothes! I can’t believe nobody that works there has done anything about it

I am amazed at how similar my experience is to Dana’s. I have been using the target pharmacy for about nine years and never had a problem until a few months ago. I came to drop off a prescription around 1 o’clock and they told me that they go to lunch at 1:30 so that it wouldn’t be available until after they came back from lunch at two. I said that was fine and that I have some shopping to do in the store and I would be back at 2 o’clock to get the prescription. When I came back at 2:15 they told me that they had quoted me 3:45 to pick up the prescription. I had to wait another half an hour to get it!
Yesterday I went to the target pharmacy knowing that they were going on lunch and showed up early to make sure I could get the prescription before they left for lunch. After getting excuses about all sorts of problems over and over I finally got the prescription at 3 o’clock. I ended up dealing with at least for pharmacy technicians. I told him that my husband had a doctors appointment to be at in half an hour and then I was in a huge hurry the pharmacist still took her time coming over to me to explain the medicine. she could’ve cared less about my time and my problems. I never even received an apology.
The worst thing about it all is that when I got home last night I realized that I was short a dose of my sons narcotic liquid pain reliever. There was only 45ml in the bottle and there was supposed to be 60ml.

I have used the Target pharmacy in Lake Stevens several times for different members of my family.
No matter how many times I use it, there is always issues.
They are extremely busy all of the time. When there are no people in line, they are still busy. It seems extremely unorganized.
One time they gave me half of a box of medication because someone that works there took some of the medications out of the box to give to someone and never replaced it. They had to reorder more medications so it took several trips back to complete the prescription.
Today I had to go back three times because there was confusion. Each time they said it would be a 20 minute wait. On the second trip, they said they would page me when it was ready but the page never came. I ended up calling them back and 2 hours later, it was ready. However, they didn’t mix one of the meds so I had to wait ten minutes while they figured that out.
I go to the Target pharmacy because it’s cheaper than Haggen’s Pharmacy. However, you get what you pay for. Haggen’s is faster and more organized. There are less people too.
The service is friendly but you can always tell when there is an issue. The person at the counter speaks to a pharmacist and they have a huddle. Then the person comes back to give the news. It’s so obvious that something is wrong.
Next time I need medications, I will go back to Haggen’s or try Bartell’s.

I LOVE this target. I’ve been going here since it was built. This target always makes me feel relaxed to shop, and is set up in a very user friendly manner to be able to find everything.
Unlike other big stores, they don’t feel good walking into them. Target is ALWAYS clean, Every time I go there, The lines can get a bit long, but I don’t mind because the prices are good, the store is really clean, and the items are higher quality too.

Generally like this Target. A couple times lines have been a little long, but they’re good about opening up new ones. Cashiers are friendly too.

Convenient location for Lake Stevens residents. They are usually not too busy and their employees are pretty helpful when you need something.

Parking is terriable, but otherwise a nice place to shop. Go there often

What can I say about Target. It was late morning when I was there, so I was visiting before the lunch rush. It was nice, no complaints.

It’s a pretty standard/​basic Target. Nothing amazing to it, but seemed clean and well stocked.
Super shortage of cashiers for a Saturday when we stopped in. The lines were really long and only 3 cashiers were open.

I love Target’s merchandise and how they set up their stores. Unlike many large «super» style stores, I always feel relaxed in Target.
The only reason I am kind of «meh» about this particular Target is their lack of coupon-​friendliness. As a good steward of my family’s money, I coupon. I am an honest couponer but am always made to feel like either a dishonest thief or a complete irritant to the Target cashiers. I really don’t get it. Target gets reimbursed for the coupons I use by the manufacturers. Why such hate Target cashiers?
I haven’t been to this store in months because I would much rather spend my time and money at stores that are happy to serve me-​and my coupons.