Golden Arrow Lakeside Resort

We just love this place! The staff are great, the rooms were warm in –30 degree weather. The breakfast was yummy, the staff were all
So nice! I do wish the pool was warmer, but the location makes this worthwhile. A short Walt to all!

This is a cozy hotel right on the main strip in downtown Lake Placid. The hotel is within walking distance of all the bars, restaurants, and shops on the strip; the outdoor ice skating rink; and some other local eateries, e.g., Liquids and Solids, Lisa G’s, and the Brewery. The rooms are spacious and inviting, and some have their own wood burning fireplace, which is a great treat in the winter.

We have stayed here twice. The first time was for a hockey tournament, and being with the coach, we were able to get one of the suites. It was lovely! We had a fireplace, a balcony that overlooked the lake, and had a hot tub thing in the bedroom, facing the TV. The room was very nice and we have no issues at all with the hotel. We did not want to leave!!!
The second time we went up there we stayed in a regular room, specifically asking to over look the lake. The view was just as stunning, with a balcony. Again, we had no real issue with the room. We never ask for house keeping to come in, but the one night we needed more tissues, toilet paper, and towels. I called the house keeping line 4 times and no one picked up. There was also no known extension shown on the phone for the front desk so we had to walk upstairs just to ask for the things we needed. I guess that could have been avoided if we had housekeeping come in, but how do you not have an extension for the front desk???
We also ate at the restaurant attached to the hotel, Generations, for breakfast. Nothing to really rave about, but not a horrible experience either. I enjoy staying at this hotel and we plan to stay again.

its a beautiful hotel. It big in size. The rooms are gorgeous, I like how I stayed abs there was a bedroom seperate from the main and the door. When I stayed there, it had a nice window view. There was the window view and balcony. The bathroom was too small. But overall, the whole hotel was clean and had good service at front desk. However, a bit pricey. It is worth a stay. My price range I would say Golden Arrow hotel is at least Moderate

Went on a Groupon for one part of our honeymoon… We both have always wanted to go LP so w the Groupon it seemed like a great opportunity.
Now I know we went off peak so we were well aware that not many stores would be open or even open early, we were okay w that.
When we got to the hotel, they were very friendly and sweet… As soon as we got in the elevator the musty smell was overwhelming, thankfully we only were 1 floor up… The hallway also had a musty smell and the room did as well. We opened the sliding door immediately. When we went to find the restaurant for a bite to eat we saw one of the cleaning ladies sitting on the floor in the hall w her shoes off on her phone!!! Really!!! We then found out that Generations, the attached restaurant, was closed, except for breakfast, which we enjoyed.
The 2^nd & 3^rd day there was a mysterious fan pointing to an open window in the hallway of floor 3, when we walked by the fan, the air was disgusting and the odor was horrible. It was there almost 2 days. Not sure why… I was afraid to ask…
Housekeeping was ok, they mainly made the bed and gave us new towels, there was no cleaning. In fact I had to move the garbage pail out to be visible so they would take it. I also wiped down the bathroom, since it clearly wasn’t done.
My husband said to me today, were currently in VT, that he cleaned mold off of the ac/​heating vent while I was in the restroom BC he knew I would have been disgusted and hes right. We both agreed that we would love to go to LP again, but we will definitely be choosing a different place to stay. Even with the Groupon we wouldn’t go back there…
Views of the lake were gorgeous. That’s about it.

The response from the manager made me drop my rating further. Please do not blame the guest for where you fall short. The experience should be satisfactory whether I pay for the least expensive room or the most expensive. Maybe the Groupon special should have stated the room was old and dated so expect a not so stellar stay. Shame on you.
FYI, the K-​Cups provided in the room are an off brand. It tastes disgusting. That’s not a perk.

Second time staying at Golden Arrow via groupon special. This time included my son and his family. I even brought my dog! Our room was very convenient when it came to taking our pooch out to do his business. The room was adequate. My son stayed on the 5^th floor with a lakeside view.
NICK was absolutely a doll. He did whatever he could to make our trip a pleasant one. We had a few hiccups along the way, and Cindy took care of the initial problem with my son’s suite on the 5^th floor. Later on during our visit, Melanie, aka MEL, handled yet another problem we had.
I told my son that I would not mention his problems with his room and so I will honor what I said, but that is why I just gave Golden Arrow just a TWO star rather than my usual five star.
Jessica, is very helpful when placing reservations. She is very patient every time I call back to add yet another request. Thanks!!! I do have to say, however, that my son was adamant about not getting the tree blocking his lakeside view, and you guessed it, once again that is exactly what he got. But as I said, Cindy took care of not only that problem but another one when it came to his room. I can say that it smelled of a mixture of cigarette smoke/​mixed with wood burning odor that engulfed the entire room. That was just one of the problems when it came to my son and his accommodations.
As usual, the views are breathtaking. Having paddle boating, kayaking and such is an added plus.
Having an indoor pool, sauna, steam room, and hot tubs all at your finger tips is an added plus.
The only negative thing about the pool/​sauna area was that my son noticed that this time the dispenser was not working and he didn’t have access to soap/​shampoo when rinsing off after using the amenities. Hotel is showing its age.
I personally observed that when it comes to policies and the hotel personal there is a breech of communication in what you are told. You get various answers from various personnel to the same question you pose. At one point, I was told something by Jen at the front desk. When I pointedly asked her who told her to tell us that, she would not give the person’s name. I told her that if I wanted to give that person a compliment that she would have no trouble disclosing her name to me, so why not tell me so that I can address the matter with her personally before we leave. Finally, the person appeared at the front desk even though Jen had told me that she had left.
We had a disturbing experience the second day at Generations, which is a restaurant on the premise of Golden Arrow, and that is why I gave Golden Arrow a lower rating as well.

My husband and I stayed here for our first anniversary and we loved the hotel! We were in a lake view room and it was beautiful and had a balcony which we weren’t expecting!
The only reason why I give this 4 stars is because of the restaurant Generations. We went for dinner and were seated and waited 15 minutes and no one ever came to wait on us… It was also not busy at all so we took our business elsewhere. We went back for breakfast because the hotel gave us free breakfast and it was better service but not great food.
Would definitely stay at the hotel but don’t recommend the restaurant.

Love this place! This is our favorite place to stay in Lake Placid. It was the best shiny new groupon we have ever purchased! The resort is centrally located and an especially great location when the weather is on the fritz! We stayed during an ice storm and it was great to have access to main st. through the hotel! It features a mini mall, night club, restaurant, private beach, and an absolutely gorgeous great room!
They allow pets, are family run, have a green roof and are looking to be as ecofriendly as possible. The hotel bar has amazing happy hour specials.
Fall, Winter, Spring or Summer this is the place to be! We will continue to frequent this location for years to come!

The Golden Arrow is a terrific spot to spend a few days. The rooms facing the water have an incredible view. The staff is great and very friendly. They are also pet friendly but you would never know it (rooms are very clean and have never had any trace of previous furry guests). Location is also very convenient to walk to the shops and restaurants. They are also very environmentally conscience which is an added bonus. We will be back!

Great family fun. Many lakeside activities at the hotel and lots more to do nearby. Located on the main strip in Lake Placid, where there are many shops and restaurants. Something for everyone.
We plan on returning next summer.

Hotel is fantastic, but need bell boy service and more cart.
Generations restaurant is not good. Too slow and food is not worth what you pay for. Need to change chef.
Try this pizzeria under Haus or for breakfast Experience (breakfast and lunch) is wonderful. Dancing bear is one of the best.

What a spectacular spot for a winter vacation. This was the hotel chosen for a group of us meeting for our mom’s 85 th surprise B– day weekend

Opted to stay here over the Crowne Plaza based on reviews and the fact that we could get a lakeview room. Was absolutely worth the extra money! The staff is super nice and accommodating and the room was perfect. Loved having a fridge and a mini K-​cup machine in the room! We had a spectacular view of the lake and loved sitting on the balcony with local beer, enjoying the cold and view. Waking up to the view as almost as good!
It’s in a perfect location for everything! Walked all around downtown Lake Placid and then over to the Lake Placid Brewery. No need for a DD? That’s what I call a win.
One thing that really stood out to this Californian in New York is the hotel’s commitment to being green. They had a brown bag in the room for recycling and had lots of other green notes all around. I applaud this!
This might be the only place I ever stay in Lake Placid because it’s so gorgeous! A little pricy but you get what you pay for in more ways than one! I only wish we had more time to stay there so we could explore the area more (there’s a whiteboard at the front desk with suggested activities)! Would love to see this in the summer to enjoy being in the lake.

I wanted to give Golden Arrow 3 stars but bumped it up to 4. Overall we had a nice stay but I may check out other hotels if we were to come back to Lake Placid.
Room: We stayed in the Tabletop Room which had a full kitchen and living room. It was also a handicap room so there was a lot of space. There was a partial lake view from the living room which was ok — it wasn’t that big and down below was an overturned boat and a rough looking lawn. Oh well. The TVs were big and the room was very clean. The bed was a king and quite comfortable. Also it was very quiet, I didn’t hear a peep from anyone around us which was really nice.
Bathroom: The bathroom was big and had tons of toiletries and towels. The shower was awful though — a tiny stream of water that you couldn’t adjust, no water pressure at all, and scalding hot!
Service: Very nice staff at the front desk — but the front desk is kind of disjointed from the hotel entrances and exits. I like a hotel like this to have a lobby at the center of things and the only time we were in the lobby was to check in and check out. The housekeeping didn’t show up until 5pm on the Friday we were there. They apologized and said they were crazy busy, and we sent them away since we didn’t really need anything cleaned up, but still — kind of unprofessional.
Parking: Free but kind of a pain if you don’t get a spot in the main lot — which is impossible since there’s like 20 spots in there. If you have to park in the lower levels it’s fine, just kind of tricky since the ramp is only wide enough for one car but is still a two way road. The lower levels are also pretty dark and tight to park in.
Location: Great location right in the middle of downtown Lake Placid. Walking distance to the Olympic Complex and Museum as well as to Main Street and all of the shoppes.
Other/​Misc: Speaking of the entrances/​exits to the hotel, there are many of them and none had key swipes, they were just open which made me a little nervous like anyone could just walk in.
The lobby has a great view of Mirror Lake but the most uncomfortable seating I’ve ever experienced in a hotel. I couldn’t get over it.
Free wifi that was fast!
The website gives the impression of a private, quaint lodge-​like hotel. But apparently Golden Arrow is owned by Best Western and definitely had a big, homogeneous hotel feel. I was hoping for something a little more personalized and unique here.
Price: Pricey! The jump in rate from Thursday night to Friday night was pretty shocking, even at the off season.

My wife and I recently stayed here for three nights while we went hiking in the nearby mountains. We got a dog-​friendly room, and found that there were several very convenient entrances both from the main parking level as well as the garages, which is helpful when you are returning from a hike with your dog, gear, and your legs are wobbly from exhaustion.
The front lobby has a breathtaking view of Mirror Lake, and we spent some time there relaxing and just staring out the window. The front desk staff was polite, courteous and efficient, and they really seem to know the local businesses and can provide good dining recommendations. There are great amenities as well, such as a big pool with a sauna and hot tub, along with a fitness spa and a nightclub.
The room we stayed in had plenty of space for us to lay out all of our stuff, which was key as we had to dry out our wet clothes every day. The only thing we both hated was the quality of sleep in the beds. I am an extremely heavy sleeper, but the hard mattresses had me waking up every couple of hours all three nights. I couldn’t wait to get back to my own bed (and my chiropractor) after half a week. However, we do love that this is a green hotel, and all things being equal, I will choose these every time.
Location-​wise, it’s at most a 10-​minute walk from all of the shops and restaurants on the main drag, and is really close to the famous Olympic ice rink and the old speed-​skating track. So, while we hated the beds, the location, features and price made this a place we would return to again.

Just what you would expect from a hotel in this price and star range. Friendly staff, beautiful, clean rooms, nice sheets and towels.
We had just one remark: for this price I expect a fridge without noise. Really.
On the other hand we were surprised by the high speed internet acces (for a room far away from the lobby). And the free parking. Inside and out. Very good!
And please excuse any grammar and spelling mistakes. English is not my first language and my Apple device keeps correcting English words into ‘proper Dutch’, my first language.

Friendly service, AWESOME locale, private shore on Mirror Lake, complete with surfboards & kayaks. Balconies, spacious rooms… what’s there not to love? Oh and I almost forgot to mention, $ 3 drafts at the bar next door with room key. To leave it at «I’ll be going back» is an understatement.
Not sure why the 3.5 star reviews. Tough crowd I guess. Unfortunate. But fortunate for me.

This review is a little overdue, but I couldn’t let it go without reviewing. We had a wonderful stay at the Golden Arrow at the end of August 2013. We had a beautiful room, with a gorgeous balcony overlooking Mirror Lake. The views were exceptional both morning and night.
The hotel provided kayaks and paddle boats for their guest’s recreational use during the day. We had a blast with these, two days in a row. We would just go out and sun bathe while relaxing on the lake for hours.
After walking around the town a bit, we realized that the Golden Arrow had probably the best views out of all the other hotels near by. We almost stayed at the Crown Plaza Resort, but were happy we didn’t, once we arrived and realized it was on top of a hill on the other side of the street, not lake side.
If we return to Lake Plaid/​Mirror Lake area, I would definitely book my stay at the Golden Arrow again.

We went through this place for the DOG SLEDS!!!
It’s an amazing once in a lifetime experience to do, so come out here to have seven cute dogs pull you for a 7 minute ride around the lake! They can fit up to 4 people per sled, and it’s $ 10 a person. We waited for about 45 minutes in 15 degree weather starting around noon. There was a longer line behind us by the time we got in, though, so come early! They start at 10am.