Aqua Jet Pools & Service Inc

Lake Katrine, United States

1.4

Closed now

8 reviews

Contacts

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Telephone:
+1 845-336-8080
Address:
1606 Rte 9W, Lake Katrine, NY, 12449
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Today

Today 10:00 am – 5:00 pm
Closed now
Local time (Lake Katrine) 19:43 Thursday, 3 July 2025

Business hours

Monday 10:00 am – 5:00 pm
Tuesday 10:00 am – 5:00 pm
Wednesday 10:00 am – 5:00 pm
Thursday 10:00 am – 5:00 pm
Friday 10:00 am – 5:00 pm
Saturday 10:00 am – 5:00 pm
Sunday 11:00 am – 3:00 pm

Description

Specialties

Inground Pool Installation, Swimming Pool Chemicals, Swimming Pool Maintenance, Pool Service and Repair, Pool Openings and Closings, Hot Tub Sales, Swimming Pool Floats and Games, Swimming Pool Supplies, Free Computerized Water Analysis, Inground Pool Liner Replacement

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8 reviews of Aqua Jet Pools & Service Inc

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Place rating: 1
Saugerties, NY
After many years as a loyal customer I am done with them. They’re rude, unprofessional and the service has gone down hill. I don’t know what happened, they used to be great, but at this point they are the worst. They did a lousy job of closing my pool last year. This year we had them repair our filter. Had I not checked the job, I would not have noticed that it was gushing water and emptying my pool. Avoid at all cost!
Place rating: 1
Germantown, NY
Purchased bran new hot springs hot tub from aqua jet pools and spas, had an issue with defective jet air valve, they sent so called technicians three times to look at tub, the techs siad thers nothing wrong, I contacted hot spring copany in California and sent video of problem, there technicians siad nothing wrong I had islander pools and spa in albany come look, they changed the air valve and wella, fixed. I, from bad experience recommend that you do not patronize aqua jetpools and spas in kingston ny they are extremely rude and do not stand behind what they sell
Place rating: 1
Rye, NY
Beware of this company. They rip you off and overcharge you. I learnt this the hard way. Probably spent over $ 3,000 this pool season that we didn’t need too. Do not give them your card details they will charge you crazy amounts without even billing you. The quote you one thing but charge way more then they say they will every time. I wish I has read the reviews on here 1st before I used them. You’ve been warned worst pool company!!!
Place rating: 1
Brooklyn, NY
Please… Do yourself a favor… Save your time and your money… It is not worth the aggravation of dealing with people who are rude, disresecful and unprofessional… They will claim to be able to help you and they will overcharge you for service that isn’t delivered… It may take you weeks to attempt to recover these funds if you dispute the charges… Don’t Bother… You’re Welcome…
Place rating: 1
Fresh Meadows, Queens, NY
Called 3 times over 4 weeks for service. Each time after waiting for some time I was told they were not coming yet. I bought tub from them, tub company went bankrupt shortly after I bought and installed tub. The customer service is Horrendous and they don’t seem to care
Place rating: 4
Brooklyn, NY
Great customer service with Debbie! As first time spa owner there’s a lot I don’t know. Anytime I’ve needed assistance or information about chemicals, treatments etc., she’s answered all of my questions and steered me in the right direction!
Place rating: 1
Kingston, NY
If you like being oversold a bunch of overpriced garbage, this is your place. The mark-​ups are incredible and sales-​women pushy. Don’t bother coming back here when the junk breaks in record time. You will be met with no justice. This is far from a local place that builds good will with its long term clients. On the other hand, if you like the idea aging and of out of shape women in skin tight fluorescent outfits of all descriptions, this is your heaven!
Place rating: 1
Merrick, NY
Being new to the area I quickly became a loyal customer of Aqua jet pools
I purchased all of my pool supplies and back yard furniture
I was in need of a new pool cover and purchased it from them
They installed it and mid winter it began to rip. When I told aqua jet about it they told me not to worry
Well it has been over 3 months and they still refuse to refund my money.
The female owner is rude and nasty
They are truly an example of
Buyer beware! They smile when they take your money but do not stand behind their defective product