Ralphs

Love this store and love the people at this store, many of whom have been working here for almost a decade. I wish they had more healthy food choices, but I think they’re working on it. We’d requested a healthier brand of deli meat (kind of an oxymoron) and they said didn’t think they could get it, but a month later they did start stocking it! It’s only the Boar’s Head All Natural brand of turkey, but YAYAYAY to Ralph’s for listening! I know it’s not their goal to be organic, but so much big box grocery store food is msg, corn syrup and additives crud! I find myself shopping at them less and less. I’m happy Ralph’s listened, because I love the people here. Another huge plus: they consistently have the best prices in town for the brands we buy!

Not my favorite place to get groceries but, since it’s local, sometimes it’s the only choice they’re overpriced on a lot of the items that they sell. And example our breath mints. $ 1.89 at target. A two pack a target is $ 2.89. At Ralph’s, $ 2.99.
If you like energy drinks, the only cold one that they serve is in the front area and they are red Bulls. Their meat is about twice the price of any other place

I was over charged for two items totaling 18 bucks and that is disappointing but the clerk David and manager gracey (?) were great

I am a big bargain shopper so im always looking for deals. I dont exactly dislike ralphs but it’s the closest grocery store to me and i rather go 3miles further to stater bros. The cashier are only nice sometimes and nobody ever knows where anything is, not too mention pricey even with the ralphs card. I use to work in the shopping center and occasionally i would go in for lunch to get a fresh made sandwich but the lady was so slow took 35 minutes to make one s andwhich :| and didnt listen to anything i wanted. Waisted time and money…

It’s always a great place to pick up my food and my me know. I really enjoy the wide open spaces Isles and the great customer service. Powerful fun and great place to get fresh food.

Writing this review to complain about the shitty customer service at this branch. I went today by myself and I bought many things (about $ 60 worth), along with several bags of fruits. As I was putting my things to the register, my fruits fell out and got everywhere. When this happened, I received NO HELP! I had to pick up the fruits on the counter and on the floor. I understand that the cashier couldn’t reach far to help, but he didn’t even offer to help pick up the fruits on the counter. As the my things were being packed, I realized that there was a peach on the side of the register that no one found! If I didn’t find it myself, I wonder if the packer would put that in the bag. THIS IS NO THE END OF THE STORY! When I came home and tried to unpack, I found that the packer didn’t even put the fruits back into their fruit bags and they were scattered everywhere. Many of them were ruined. Are you kidding me? I went to the store to buy things and they couldn’t even go a little out of the way to ensure the quality of the food I pay for? If this is the kind of people they have in the store I will never return and I will for sure warn everyone around me never to come to this branch!

This is the best ralphs in the area. Better than aliso viejo on aliso creek and better than Laguna hills on paseo and better than Dana point in ocean ranch. I drive all the way to this one and live in aliso viejo directly behind one simply because the selection is better. They have similar items to wholefoods and are cheaper. They have a great layout too only problem is the stocking at night makes it impossible to go through aisles of course it was midnight but other than that great location! Open till 1 and at night they shut the visors to certain refrigerated sections but just open them up if u want something from that section fyi no biggie!

Best place and close by my place. Been going for over 10 years and no disappointment! Love it

Im only giving this place 2 stars because the salad bar is decent. I hate that this store does not have self-​check out, you have to wait in line and interact with the cashier that always seem to be in a bad mood. The old lady with tons of make-​up on her face, shes either being rude to customers or to the poor shopping cart attendants. It sucks this place is so close to work. I will just drive out of my way to La Paz next time.

I go to this Ralph’s a lot because it’s very close to my house. Overall, I don’t like this location though.
Its policies are inconsistent and they don’t follow the policies posted on its website.
This location is also small so it doesn’t quite have the selection that the other Ralph’s nearby have.
If you’re there at let’s say 10pm on a Tuesday they start removing signs and replacing them for the next week’s sale items. This can be frustrating.
They also start bringing out pallets of items to restock the shelves at about 9pm on many days. This makes shopping more difficult and I think it’s a safety issue.
The manager at this location is very arrogant and a little unprofessional with the employees. A note to the manager: Don’t walk around like you’re the man because you’re the manager at a freaking Ralph’s.

I love this Ralph’s! Its right down the street from my house and they always have fresh produce! All of the employees are extremely friendly and make you feel welcome. My only complaint has to do with all Ralph’s in general– their awful beer prices!!! $ 6.99 for a 6 pack when you buy 4!!! Otherwise its like 9.99!!! Ridiculous!

great seafood selection but not always.

sick of lines for the red box? go to a stroe with two!

This Ralphs has the worst store director I have ever come across Rude, Fat and out of control temper is the best way to describe
this classless Ralphs manager.
She is abusive to her employees and those around her.

This Ralphs has a nice ambiance, and is clean. I like the salad bar that it has — it’s a great place to grab lunch. I can’t say I come here too often, mostly because it’s a little further away from where I live, but if I need to go to Ralphs, this is the location I choose.

It’s really hard to write a review for a grocery store because everyone comes to one for many different reasons and I can only comment on what has influenced me on my several visits.
well, to put it simply, in my opinion of course, Ralph’s is my least favorite grocery store chain. I believe there prices are absurdly more expensive than most other places. But speaking solely just about this Ralph’s, I would say it’s okay for the most part. It is right down the street from where I work so it helps out when I am looking for a quick bite to eat or something to drink. Other than that, I have never actually shopped seriously at this store for my week’s list of groceries so it’s hard to comment any further than I have.
The main reason why I only gave this store 3 stars is because of the cashiers. They take SOOO long to ring up my purchase and it has nothing to do with the length of the lines. I always go to the 10 items or less «express» line (and i say express loosely) and the lady that seems to always be cashiering this register LOVES to talk, TO EVERYONE! Sometimes she would get so carried away talking to someone in line or a follow coworker, that she is completely oblivious to the fact that I am looking frantic and quite angry because I have 5 minutes to get back to work and the drive alone takes closer to 10. Seriously, (insert explicit language here), I’m about 2 seconds away from just stealing the food. So word to the wise, have a lot of time to go to the Ralph’s and go to another line other then the «express» one.
Whew, where’s a Von’s or Albertson’s when you need one?

This is where I shop for groceries. Mostly because it’s closest to my house, but also because it really isn’t as bad as these other reviews make it sound. Sure, sometimes the lines are ridiculous, and sometimes the checker and the bagger will hold an entire conversation while checking me out without even acknowledging my presence. But hey, it’s also pretty cheap to shop here and I don’t need to have my ego stroked while I am buying my groceries (I go to Starbucks for that).
It’s definitely not a place to get in and out quickly, but if you are doing some real grocery shopping, you can find most of what you need here. If I need specialty items, I will go somewhere else. Over all, this is deserving of the 3 stars I have given it. Not incredible, not terrible, just fine.
One thing that is pretty good is their rewards points. They partner with Shell as well, so you can get $.10 off per gallon.

Produce here always seems to go bad quickly. Remodel looks good.

Grocery stores shouldn’t have too many reviews but this one needs it. I just moved to Laguna Niguel and this location is convenient for me because I get off the 73 to get home from work and it’s right there on the way. So I went there a few times.
The first time one of the employees made fun of me because I was wearing a Red Sox shirt. No biggie, I can take some hazing, but that really shouldn’t come from an employee to a customer.
There’s this old lady that works the cash register, and I thought she might’ve forgotten to give me my keys back after scanning my rewards card, instead of checking she just said «No, I gave them back to you.» and gave me a dirty look. I mean she did give them back to me but the dirty look was uncalled for. I politely said, «Excuse me, did you give me my keys back?»
There’s this other lady with curly hair that’s kinda overweight. She has no sense of customer service. She’ll help the girl in front of me looking for the nearest Chase but she won’t bag my groceries.
Also, the manager guy gets visibly annoyed with his employees in front of the customer. It’s fine to get annoyed with these incompetent half-​wits, but don’t do it in front of the customer. It just makes an awkward situation for us.
I saw that the Ralph’s on La Paz had 2 stars, and I’m starting to go there now and it just feels a lot better there.

My very first ‘1 Star’ review, should be a no star, but have to give 1 for a review. So reviewing a grocery store, not something I ever think about doing since it’s second nature to my everyday life. However, there are exceptions. Something really great, or something really wrong. Well this Ralphs has something really wrong.
I HAVE HAD IT!!! I am done coming here. This is the closest grocery store to my house and I will now drive the extra 3 miles to go to Albertsons. First, they do not self checkout, so if you have a few items, you are screwed. You must wait for the once a month grocery shopper to unload their two carts and checkout. Speaking of the super shopper that hasn’t discovered Costco yet, I come here at night around 10 PM a lot usually for some water or something quick. Well there is always a line and always that one person that does their big shop at midnight. What pisses me off most, is that the NIGHT MANAGER here is ridiculous. She seems to always have something else she needs to be doing rather than opening up and helping customers. She’s either putting coins in the coin dispenser, or chatting away to someone, or making it like she has to be on the phone since nobody in Southern California knows Ralphs is open 24 hours and all decide to call at midnight. As you can see I am extremely frustrated with her and this Ralphs. I have had items in my hand or a basket, been in line, and have stood there for several minutes starring at her to see if maybe, just maybe she would open. NOPE. So I just set my items down on the floor right near the checkout, and walk out to CVS. I figure by me doing this, I am actually helping her out because if gives her one more thing to do besides help customers, but I also know that it makes her mad as well. So Albertsons from now on for my grocery store, and Costco as always as well. Thanks for reading, sorry for my frustration.