Orange County Tech Access

outstanding work… yeah he’s back!!!

The company will not stand behind their work. The tech replaced my MacBook laptop’s battery. It lasted 7 months. He told me it was my responsibility to call the battery manufacturer for a replacement.

My computer was in complete shambles, I couldn’t even get the desktop to load and I had no idea what had caused it. I called around some of the major repair companies and their prices and inability to leave me with any guarentee that they could help really left me between a rock and a hard place. I was referred by a friend that had just gotten both their personal and business computers set up and the satisfaction and quality of work was amazing. I’d highly reccommend not only to friends and family but to anyone looking for a great price without any hidden fees or run around! Thank you guys!

I just bought a new Dell computer and it’s such a pain to transfer all of the information, get the e-​mail working, etc. Our tech guy of several years just moved to Texas so I was looking for someone new. Luckily, I mentioned this to a friend who referred us to Matt. We lucked out that he had a opening the very next day. Matt was professionally dressed and very customer service oriented. He did a few things, like tied our 3 computers together which was unexpected and very cool. He made sure to have me check out my Outlook to see if everything looked ok. He tested the two printers to make sure they were working properly. It did take longer than he had estimated on the phone for a new set-​up, but then, I have a lot of music, photos and folders on my computer and we have 3 computers total. He recommended a different anti-​virus for us and it was free. He showed me how to move my music and taught me a few other things. He seems to really enjoy his job. The rates charged were very reasonable. I’m happy that we have found a replacement for my IT guy who moved to Texas.

I highly recommend this business. I needed to get a new PC as mine had Windows XP, and our good friends at Microsoft won’t support it any longer. I called them and was called back within 20 minutes by Matt, I told him what I was considering buying, and he asked if he could do some research and let me know what he found that would fit my needs at a better price. And he did ! 30 minutes later he emailed me some listings he found on his techie provider sites-​great prices-​bought a Dell, it was $ 2.99 shipping-​yes $ 2.99 ! He came to my house right on time –got it all up and running, downloaded my files from my old PC, had some trouble, so a 2 hour house call turned into 3 hours, but he didn’t charge me any extra than the original quote. He is polite, knowledgeable, and friendly, he works fast too. He also came back a week later (for free) to install download my old Quickbooks data onto a newer version I had to order. I will never need to look for a better Tech support company-​doubt there is one.

I had a major problem with my HP Desktop and I called them after finding them on Unilocal.I spoke to Matt, one of the owners, and he was SUPER friendly and extremely knowledgeable. I also got a great bargain by buying a deal on their Unilocal page where I paid $ 40 for $ 50 worth of service.
When Matt came out the next day, he could not boot up my computer and I feared the worst. He took it with him and called me up to say he finally got my computer running. It was the best news I could get. He recommended that I have him do a Windows Speed Package where they update everything on my computer and restore it to the most optimum condition. He just charged me for this service and did not charge me for anything else!
He brought me my computer back the next day and it is even better than when it was new! It is virtually lightening fast.
Matt is an incredibly nice guy and is VERY HELPFUL. I couldn’t have found a better company to do business with. They have a policy that if they can’t fix a problem, the won’t charge you a dime. They also also give first-​time customers a free diagnostics No one else does that or even comes close! They have great prices as well.
This is the only company I will ever use for my computer service. It should be yours as well.
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I give it my highest rating whole heatedly. You will love them for all your computer issues.
Alan W.
Laguna Woods, CA

Excellent customer service! I haven’t even used their services yet for our issue but have called and spoke with Matt about our laptop. He is so knowledgable, honest and patient. Definitely taking my business here!

This was an excellent service — our Cox guy was here for an hour and couldn’t get it working. Matt came on a Sunday and got our internet working great for our Mac in about 10 min. Professional and very helpful. Thanks, Matt.

Ok, I actually know a lot about computers. I’ve taken classes and repaired several of my friends’ computers in the past. I had an issue recently – two separate ones, actually with both of my computers. I called Laguna Hills Tech Access both times, because I am simply just too busy to fix them myself as my life is way too busy with taking care of my kids and having a full work schedule.
Let me just say that these guys know their stuff!
The first time I called, I needed to have my motherboard replaced and new RAM (those are sticks of memory that go on the motherboard) installed on my HP laptop. My computer was constantly freezing and sometimes failed to get to the startup screen, along with a couple things more. One of the owners, Matt, came out promptly and treated me very well. I actually pretended I didn’t know anything because I didn’t have the energy to speak tech with him (lol sorry!). Not knowing that I know much about computers, he in no way belittled me for my «lack of knowledge.» He was very cordial and encouraging. He really does know what he is doing and I speak from experience here!
The second time, my Dell Inspiron was having problems stuttering while playing videos of my kids and husband playing together, among some other issues. This time the other owner, Michael, came out very quickly to look at the problem and took great care of me and my computer! We had to order some parts, and as soon as they came in, he was back to install everything and fixed my computer right up. Superior service!
Don’t let the youthful ages of these boys fool you. I can tell you from both experiences that they really know their stuff and not only that, they are super professional and have EXCELLENT customer service. They are truly running their company with YOUR best interest in mind. They really seem to care a lot about us and our satisfaction with their service and they really want to see us having our computers up and running again! I highly recommend Laguna Hills Tech Access to anyone, regardless of your knowledge level, be it knowing absolutely nothing or someone like me who knows a lot. I know enough to know they are legitimate and very knowledgeable! Definitely give them a call!

The guys are very professional, and know what they’re doing. They fixed my computer that I killed with a virus, and sped it up. The thing is almost like new. They don’t charge anywhere NEAR what a lot of computer repair places do. Definitely calling them again !