The Avenue South

Lived here 2 years. If you like quieter places and want to get away from campus, this is the place. My military friends and I loved it here. Right next to 2 grocery stores, it has a pool, hot tub, grills, computer lab, volleyball and gym. Overall great place to live. I’m honestly not sure how people have bad experiences here. If you keep your place clean and pay rent on time (like a responsible adult) you’ll have zero problems with this place. The staff were always friendly and patient with all the residents that I have seen.
My main points of contact were Sabrina and Lorenzo. They always helped me with questions in an expedient manner and gave me the utmost respect (as did the entire staff). Don’t be a square and expect them to fix your problems if you don’t tell them! Most people seem to have this attitude. Talk with them to figure out exactly what you need and it’ll be a great time living here.
The gym is definitely complete enough for anyone trying to be fit. Not really for the serious lifters because the weights are limited. The pool is awesome and the staff doesn’t mind drinks as long as it’s no glass.
Lastly, the maintenance crew kicked major butt to get things done. My shelves broke once and they had it back in 2 days, good as new. They give you plenty of warning for inspections, so anybody that says «they just busted in to check stuff» is ignorant. They gave 2 weeks notice for inspections. Plan around it! Every time I had something break or malfunction, they were in there the next day to get it fixed.
To COMPLETELY AVOID move out fees, I spent about $ 60 on paint (Sherwin Williams), drip pans, and cleaning supplies, and with a day’s work, I had that place as good as new. No fees.

Overall, not a bad place to live.
Some of my complaints are with management personnel, and their cable and internet provider.
The management staff is a little clueless about certain things. Before I lived here, I asked if the Avenue South pro rated their rent, to which the gentleman I spoke to revealed that he did not know what Pro Rate meant. Also, both my roommate and I have had packages sent to us that have been lost in the Avenue mail room. However, this is easily avoided by shipping with UPS or FedEx instead of USPS. Also, the power bills are not dealt with in the best manner. Electric bills are paid to the Avenue with your monthly rent, but some months it is skipped, meaning you pay double or triple the following month.
The internet in one word: Dreadful.
The internet is provided by a company called Pavlov Media, an internet and cable company with no idea how to be an internet and cable company. The internet goes down several times daily, and if more than one device is online at a time, it is slower than a Dial-​Up connection. Several times when I have homework due, I am unable to complete it because the internet is either down, or so slow that it is prohibitive. The television is slightly better, only going down once or twice a week. Once we had friends over to watch the Purdue-​Michigan State game, and the cable went out halfway through the first quarter. Also, their channel list lists Comedy Central as 47.1, when in reality 47.1 is the Church Channel. We do not get Comedy Central at all. Their customer service is also rude, incompetent, and does not send repair crews out when they say they will. But these complaints are not with The Avenue, just their cable and internet provider.
Repairs and service requests are dealt with quickly and professionally, and the amenities are top notch. While the pool is closed for most of the year, the gym and recreation center is amazing. The rent is affordable and the Avenue bus is convenient. Unfortunately, I am living somewhere else next year, not because I was not satisfied, but because I want to be closer to campus. But overall, a great and affordable place to live.

DO NOT live here. I have never had customer service issues before I encountered this company, (in particular Kim Williams, one of the managers at the office) and have never before felt the need to write a review before the Avenue South. If you read good reviews on other sites, please know that they give out Starbucks gift cards for residents to review them well, making those reviews unreliable.
I had issues with a broken washing machine that would not be replaced until 2 months later when my mother had to call the manager of the office and property supervisor because they wouldn’t take the time to talk to me in person. I was charged for things upon move out, like the kitchen not being clean and drip pans not being replaced (even though I did replace them), while another roommate was still using the kitchen and main areas because her lease extended 2 months longer than mine. They promised upgrades that were supposed to be completed before the start of the school year, but didn’t happen until February, or didn’t happen at all. On multiple occasions their handymen left lights on behind locked doors in the apartment, making our electric bill higher than usual. Also, when my credit card rent payment was mistakenly denied, they did not inform me until 1 week later when a significant late fee was incurred.
They may offer amenities that other apartment complexes don’t, but it’s not worth all the trouble and irritation caused by their awful service and disorganized office.

Not a bad place for Purdue students to live, if you don’t mind being off campus… well off-​campus.
Fortunately though, there’s a dedicated bus that runs semi-​regularly to transport students to classes and back. Otherwise good location on US 52, across the street from a mini mall and less than 5 minutes from a Walmart. The apartment entry system is a nifty RFID fob that gets waved in front of where the door lock normally is – gone are the days of [drunkenly] fumbling around with your keys!
The apartments are spacious and relatively up-​to-​date. Appliances are hit-​or-​miss; Caty D has noticed that the dishwasher sometimes leaves hard water stains. Sound-​proofing could use some major improvement, as upstairs neighbors could be heard without much effort.
You’d think an apartment complex of this size would have recycling, but noooooope. They don’t, and it’s criminal. What year are we living in? Honestly, think how many aluminum cans, plastic bottles and empty handles of vodka get needlessly thrown in the garbage because The Avenue doesn’t have a recycling program implemented. ‘Tis a shame. A real big shame.
Bonus star awarded for:
Super awesome new mega vending machine! Just installed in the fall of ’14 is a humongous automated convenience mart… at least, that’s what it feels like. Any time of the day or night, swipe a credit card for milk, a mac’n’cheese dinner, candy, condoms (for $ 4, yikes!), cameras, toothpaste, you name it. Obviously, the prices are way inflated, but if you need rubbers and you need them NOW (guys, we’ve all been there), this handy vending machine is a godsend.
Without this, The Avenue is a 3-​star place, no question.