Repair Wireless

I am from New York and was visiting my parents for Thanksgiving and my son’s phone wasn’t charging. I went in for repair and they fixed it and then «tested it.» When we got home we plugged it in and it was not charging. I called Repair Wireless who indicated that I could bring it back in so they could relook at it. This was at approx. 6pm and my flight was leaving at 5 am the next morning, and as I indicated to them I would not be able to do that. They refused to issue me a refund, and I filed a formal complaint with the BBB in Florida. Repair wireless failed to respond to that complaint, so I have now made a formal complaint to the Attorney General. Mistakes happen, I get that, but refund the customer if one does. They did not believe that the phone didn’t work — and as I provided to the BBB, we purchased a new one that night from Verizon and that phone was not fixed and never able to be used again.

I had a cracked iphone screen and found out about this place through Google and noticed all of the positive reviews so I figured I’d try it out and I wasn’t disappointed at all. The inside of the building was very clean and organized and along with that the woman who assisted me was very helpful and knowledgeable. The whole process was done within an hour which was the amount of time I was told it would be. On top of that the price was more than reasonable.

I had a Samsung Galaxy s3 with a dead power port. I checked around to see if it was worth fixing and found Repair Wireless only 10 minutes from my home in The Villages, Florida! They were very, very friendly and within a few days were able to replace the port quickly and cheaply. Excellent service and excellent price.

If you have a broken smart phone and live in Leesburg, Lady Lake, or The Villages, this is the place for you. The owner has a little repair room set up in the back, with a big magnifying glass and all kinds of tiny little tools to take care of all problems with your iPhone or other device. I brought them my iPhone five, with a shattered screen. The glass was literally in 200 pieces. I was told by another store with a fruit themed name, that it was the worst damaged screen they had ever seen and could not be repaired because there was also damage to the metal ring that surrounds the screen. Repair wireless took it in, and although it took some time, he straightened out the damage to the case and got a new screen installed in my iPhone saving the day! They also fix damaged headphone jacks, damaged charging jacks, buttons that aren’t working, and so forth. In addition, they sell cellular telephone service, phones, and accessories.