I don’t know where to start. Robert is the BEST! As an independent contractor whose business is writing, I rely on my computer totally. Robert keeps my computer up and running. When I have a problem, he is on top of it immediately. For a monthly retention fee(not expensive), he keeps my computer running beautifully. He is able to monitor what’s going on, e.g. he knows when my internet is down. He has wonderful suggestions that strengthen my credibility with my clients. Cloud storage, access to my files no matter where I am or what computer I’m on as long as I have internet access. He is full-service. He can offer you internet, etc. and you only have to deal with him, not those big corporations(AT&T, Cox, etc.). He even helped me figure out that someone stole my checking account information and set up a PayPal account. He was on the phone with me and PayPal and took care of business. I can’t say enough good things about Robert. It’s not just about repairing a broken computer/laptop, but keeping you up and running so you don’t experience down time and don’t have a broken computer in the first place. He is proactive, responsive and always professional. My clients appreciate when I tell them I have IT support and their information is secure. They are reassured when I say their projects are always backed up and I will never lose anything before a deadline. If you are an independent contractor who relies on your computer, call Robert. It will be like having your own IT Department.