Fuerte Animal Hospital

We got our puppy from a breeder who uses this practice, and decided to stay with them since they provide care to the parents, and provided all the initial care for the litter. From day one, I sensed an odd sort of energy here, the kind that you just notice. As time progressed through the vaccination regimen with the new puppy, I continued to sense the same odd energy. I would notice the verbal tone of the staff when speaking about other patients, which was not a nice tone. The staff are, at best, very matter-​of-​fact in direct conversations, at best. My puppy, upon arrival in the parking lot, knows where she is and then tries to run back into the car. Once wrestled inside the building starts to tremble and pant furiously, which is extremely unusual given her breed and personality. This little 14 pound puppy goes to the dog park and takes on full grown Huskies, without fear, for 2 hours every afternoon. She never trembles or pants anywhere else, and she goes everywhere with me. This practice has always suggested they take my puppy to the back while I wait in the front, which I find odd. I have insisted since the first visit that I will be present for every procedure, non-​negotiable, and so stated to the staff. After so many visits here, I would presume that they would remember by now that I want to be in the room, and not have to remind them every time. Maybe make a note in the file? I believe medical care provided here is good, and hits all of the marks for that provision, however, the negative vibe in the place hits me and my puppy upon walking through the front door. This is why I decided yesterday to look at Unilocal reviews while in the lobby waiting for our appointment. Once I saw the reviews, I also wanted to run out of the door. The reviews validated for me what I have felt in there since day 1. We are making a change NOT because of the care provided, but more because of the lack of any sense of sincerity from the staff. I want to foster a 15 to 18 year relationship with my puppy’s health care provider. I do not want to be made to feel like some guy at the corner store buying a six pack. For that I don’t need sincerity or even a smile. For this, I do. I did hear a lot of laughter coming from the back yesterday after I told the lady in the front, once again, that I insisted on being with my puppy for her shot or that I would go elsewhere. This «demand» has always been honored by the staff, I should add. There is one tech there who is very friendly, gentle, and nice. I don’t know her name, but she was the only bright spot in there for me and puppy. I wish the other staff members would emulate her. Her attitude is just great, but only her. Across many visits, I did actually meet the «named» vet just one time. He was nice, but I doubt he has any clue about me or my puppy, since I only saw him once. I suppose he might review all the puppy’s records and offer some response to this post, but he needn’t bother. My decision is made. Maybe it is just that I am too sensitive, but apparently others who reviewed this practice are too sensitive as well. I pass by numerous vet practices while driving to appointments here so perhaps there is one of these many that will serve my sensitivities better. A greeting, a smile, and sincerity go a long, long way with me, especially at a facility being trusted with my puppy’s health care. Sitting in the lobby to overhear angry-​toned comments among staff about other customers also goes a long way. I experienced the latter, not the former, on every visit to this practice. The intent of this review is not to denigrate the quality of the medical care provided by this practice. I would give that 5 stars. The intent is to share my experience on staff behavior, and to remind this practice that there are many other options available in the area. Perhaps customer relations training should be provided, or changes made in staff. Either way, I’m out.

The Dr is nice and explained stuff well but the vet tech got mad because I wanted to call the place I got the puppy so that they could cover eye drops since the puppy has a eye infection when I told her she stormed out of the room then the desk ladies machine went down and couldn’t take my payment I asked her a question and she put her hand up and me to be quite!!? I will never bring my puppy back here these ladies are too moody for me !!

Called to get some information today and the woman who answered the phone was so incredibly rude. I missed something she said and misunderstood the information and she treated me like a complete idiot. How is someone like that still working there? They need better receptionist staff that know how to treat people kindly. They should not be allowed to speak to people that way. They need to change out the nasty people there for some kind ones. Will be staying away from this place.

I brought my fur baby pepper here a few times and the staff were always nice to me and adored him. This is where he also got neutered and I was so scared but they were so gentle and loving towards him it made me comfortable leaving him for a while. I highly recommend this place to anyone with fur babies! #BabyPepperThePug

I’ve been taking my dogs to this vet for sometime now. They are always available and are great with my pets

So I received an email requesting that I write a review from this business. I thought it was strange since I transferred my dog’s care to another vet just down the road. I was very unhappy with the service and care provided at FAH. I greatly regretted not checking Unilocal beforehand.

We’ve been with Dr. Davis for many years. He has always been positive, professional, and honest with us. I hear people complaining about cost, but if you want good service, sometimes you just have to pay for it! His fees are compatible and the front staff have been courteous when we have visited. We will continue to be a customer.

I have trusted Fuerte with all of my animals! The staff is friendly and very quick to respond to inquiries. They are very knowledgeable and really know how to keep my furry buddies calm whenever I bring them in for check ups. I absolutely recommend their services.

PLEASE READ!!!
JUST HORRIBLE HERE!
i took my dog to be boarded and they didn’t really even take care of her. She had NO fleas when we dropped her off and when we picked her up and gave her a bath she had so many fleas.
When we picked her up they gave us a report card that said she had no fleas. On top of that, the fleas bit her so much that in one spot on her side was a red spot that the fleas were biting her. They didn’t even notify us or even see it when they checked her out. We discovered it when my husband gave her a bath.
They even called us back the next day and asked how she was doing and when we told them that she was covered in fleas and had a rash they didn’t know what we were talking about.
IF YOU CARE ABOUT YOUR ANIMAL DO NOT TAKE THEM HERE. PLUS THE CUSTOMER SERVICE IS BAD.

Just recently took my boyfriend’s dog to get vaccinated and I would not recommend going here.
Something I thought was so off was that we never met the doctor or whoever else might have been giving our dog his shots. And they take the dog back and don’t let you stay in the room to comfort your dog when they’re getting their shots. I have two dogs and when I take them to my vet’s office they want you to sit with your dog to put them at ease and feel secure.
A majority of why I am giving this office one star is the receptionist. She was extremely rude and seemed to be so scattered that she was jumping around asking questions we had already answered. The dog was given to us, so we didn’t have any background information or knowledge of when he was born and she kept asking is us as if our answers would change and we’d magically know. Also it seemed like she was trying to scare us into buying other shots even though we were just there for specific ones.
The one thing, rather person, that was very positive in the whole ordeal was who I believe was the vet tech who was very young and cheerful.
Overall, take your dogs to Petsmart or somewhere else. It will be cheaper and likely better customer and animal service.

The staff care about your animal’s well being (as they should). I’m not going to lie, there is no fluff and they are all pretty to the point but still very courteous. We’ve been taking our cat here since he was a kitten. He’s very sick right now and they’re doing all this they can to make sure we give him the best care possible. They aren’t cheap but vet care never seems to be «reasonable.»

Came in to buy some Advantage and was treated like a major inconvenience by the front desk staff. Lots of negative reviews, I can see why. Will not be back.

I have been bringing my cats here for over 13 years. Dr. Davis is always very thorough and explains all procedures to me and why they need to be done. Dr. Davis really does care about the health of my kitty Junior. He or a staff member calls to see how Junior is doing after his surgical procedures. If it were not for Dr. Davis and his staff, my kitty Junior would have no teeth left! Yes, he has dental problems, but Dr. Davis keeps on top of them. I know that veterinary care is not inexpensive. I love my cat and want the best care for him. I sincerely trust Dr. Davis and all of his staff at Fuerte Animal Hospital. They know both my cat Junior and me by name!

So on Thanksgiving my Great Dane «Karma» had been acting weird and having discharge from here vulva. Called on Thanksgiving day and got a call back that night to get an appointment the next day for my dog. Went in the next day and my dog was diagnosed with Pyometra. The doctor was a relief doctor but was very good! She explained everything and address all my concerns. My dog needed emergency surgery and everything went well. They pretty much saved my dogs life, the staff there works hard and stays late. They are dedicated and passionate about helping people. Dr. Davis followed up with me almost daily to check on «Karma» and made everything easy. They treated my dog with the proper care and attention she needed and I am forever grateful for that. Kris, Cherie, and Tamara are amazing and were very helpful. Unfortunately I moved back to AZ otherwise I’d still be going there. I highly recommend Dr. Davis to anyone looking for an honest vet.

I’ve taken my puppies here a couple of times and I love it! I was referred here by National City Puppy, where I got my puppy, and I’m so glad they did! After about 2 visits, I started taking my oldest one here and she is always so happy to see everyone lol my youngest had a head cold and Dr. Davis helped us keep it under control, and prevented it from turning into anything else. I am very thankful for everyone here!

Since my initial review, I have slowly been bringing my five dogs and one cat (as needed) to Fuerte Animal Hospital and Dr. Davis. Everyone is amazing with my furbabies and they’re genuinely sweet to me as well. I sincerely feel comfortable taking my animals to this establishment.
As with my initial review, I am still very impressed with Dr. Davis and his knowledge of animals. Every time I have an appointment with him (one even lasted well past their office hours), he has been kind, patient, and very informative.
I absolutely love the fact that they break down the cost of procedures and illustrate every action, whether it’s necessary or optional, and the price. This allows for maximum customization of each procedure. I can go over the list ahead of time and determine what additional services I want/​can afford to help my furbabies have the best experience.
I think that before judging this establishment, you have to first understand what responsibilities come with owning animals. I understand many people cannot afford to roll out the red carpet for every vet visit, but understand that respectable vets will suggest everything your pet needs or could benefit from. What makes Dr. Davis’ establishment stand out is the fact that they go over it with you to help establish a plan of care. Instead of just leaving it at a laundry list of things that need to be done, they talk about what is most important to address first, second, etc.
I am so glad I stumbled upon Fuerte Animal Hospital and Dr. Davis because there’s no other veterinarian I’d rather entrust with my furbabies’ lives.

It’s poorly rated for a reason. I will not be coming back here.

Staff is completely helpless and rude. I have never left a negative review and never thought i would but every time I leave this place im cringing and totally upset.
#1 — I’ve never met the Dr. I dont even know the Dr. s name!
#2 — Staff…(I cant even begin to explain how little sincerity they have for owners, and seem to know very little about anything to do with treating animals)
#3 — I have NEVER been able to go into the exam room with my pets. Even after asking time after time. They took almost an HOUR to give a rabies shot… How disconcerning is that. Of course they were prompt to tell me my healthy dog needed his knees examed, teeth cleaned and nails trimmed.(I do all this at PETCO once a month and they are SPECTACULAR)
#4 — They sell you on products without telling you it «may not work for three months»
After paying $ 200 for a cat and dog to be bathed for fleas, i also bought the flea medication they ‘suggested’, two days later — FLEAS. now they say it will only «manage» them after 3 months! And they put in no effort to make anything right, even after my phone calls and concern.
I know vets are expensive and want to make money, i get that. But they should at least be upfront and honest about whats going on, and make an effort to keep customers at least mildly happy.
Sunset Cliffs animal hospital — AMAZING at this!

They are amazing! They were wonderful with my cats emergency. The vet called me throughout the evening with updates and called for at least 3 days after to see how she was doing!
I had a lot of new food and meds to carry out to my car when I went to pick her up and he helped carry them out to my car. They are so awesome!!!
I won’t go anywhere else.

I’ve had my puppy for a couple of months now and have been going to Fuerte Animal Hospital since day one. My puppy has gotten all of her initial vaccinations, rabies vaccination, and spaying through this vet with no issues. The staff is very professional and have taken care of my pup very well. Dr. Davis is a very knowledgeable and friendly vet!
On a side note, there’s a younger, brunette, female staff member there that is beyond beautiful. Just sayin’…