Atlas Van Lines Agent

Our moving experience from Beautiful Winona MN, to the Phoenix AZ area turned out to be a nightmare. Our belongings were in storage in LaCrosse for two months without incident. Our shipment which had been set up two weeks in advance with no issue, was split up with another families shipment and was partially delivered. We received an unprofessional excuse from Anderson. The Manager was full of excuses and finger pointing with blame. He told us that it happens frequently and it just happend beyond his control. The remainder showed up after much hounding on our part! To make matters worse, the fact that he could not find the check that was due for the remainder of the delivery is a clear indication that they should not be handling long distace moves! We are currently sending him a copy of the check that cleared our bank. What a mess! We had a Wii system that never made it to our destination. We had a three foot shattered porcelain statue delivered with no shame! We received our leather embossed end table which was marred with markings from water bottles. Needless to say, our furnishings were filthy with black fingerprints covering most everything.
If you value your belongings and expect professionals to follow through on commitments… try another mover! We did not chose this mover because they were a value, actually the higher estimate! We were fools!
Julie in Arizona