Baskin Robbins

I’ve been coming here for the last 3 years on a monthly basis. Sometimes with my kids. Sometimes by myself. Service is good. Place is overall clean. The scoops they give are a good size. Not sure why there’s so many complaints on Unilocal.Odd.

This place has gone further downhill. I came in for an ice cream cake and found out that it cost an average of 30 dollars for a small cake. I was repulsed by the prices and lack of selections.

The best neighborhood ice cream shop! It’s always a pleasure to come here. Cate, Jeffrey, and Betty take great care of customers. We come once a week these days– it’s so delicious, fast and friendly! Current favorite sandwich at TOGO’S is turkey avocado. BR Ice cream is ALL good! They’ve had several coupons on the back of their receipts lately too. Can’t beat it!

Used to come here a lot, but trying to cut down.
Sign up for emails because you get really good coupons like buy one cone, get one free or free cone on your birthday.
A few seats inside, but the tables could use some wiping down.
Love their flavors! Cheaper than Cold Stones.
Large parking lot which is free.

I have noticed in particular this location carries far more better selection of flavors & lots of them. I am realy into their recent flavor of the mont the Oreo Malt madness. It is rich chocolaty, and you can taste the malt flavor in it as well. My other favorite flavors thye carry here ar ehte Baseball nut has a ribbon of black raspberry running through it not to mention bites of cashew nuts. It has great texture. The Lunar cheesecake which is a crazy shamrock green is packed with cheesecake btes and cunchy graham crackers running through it. Its really sinful & decadent. I really like how friendly the workers have been here. The fact that there is plentiful parking, & that they share a store front with To-Go’s sandwiches is convienient.

Apparently, it’s ok for people to bring their dogs into this place! The guy was showing the pup off to one of the female workers «briana», and she played with the pup in the store. The guy would pick the pup up and then let her walk around and pick her up again. The other male workers didn’t pay attention to it. But I couldn’t believe this was being allowed! Definitely a sign that they need to be supervised by an adult. This was very disturbing and I believe the better business bureau and health inspector needs to be notified of this place asap!

It’s clear that from the lack of response from any managers on these reviews that they truly don’t give a shit. Everyones right though about the teenage employees. They have awful customer service and I think teenagers act like that with men because they know we cant legally knock the hell out of them!
These kids need a manager that will sack up and start running a respectable business.
I mean the ice cream tastes like baskin robins. So theres that I guess.

Pricy but the flavors are yummy. They always have my favorite classics– pecan praline and cookies n’ cream. I also love their gold medal ribbon and nutty coconut flavor :)

Crappy service i ever had in my life! One of their employee just threw my card and gave ice cream with cracked cone so i spilled everything on clothes. Shitty service.

Maybe I should have read the previous review before going here. A bunch of teenagers who don’t know the meaning of service. They could give a rats ass about customers. I have been going here for the past 10 years because of my daughter. Today was the last day! Aside from us always having to clean our own table, the place is dirty and the health department should be called. If they sell banana splits, shouldn’t they have frickn bananas all the time!

I go this place because my son loves ice cream. However, one of the teenager employee there is terribly rude! Such a crappy service makes me stop going that place.

I have been doing business with this Baskin Robbins for quite a few years. They are always very helpful and today I ordered my yearly cake for my son. The girl was very helpful and professional. Always happy with the service and the quality of the product.

Great berry smoothie with malt

Not to sound too harsh but the employees there are idiots. It’s never a good sign when you can’t tell the manager from the 17 year olds they have working there. No matter what time of day it is there is always a wait… not a line … a wait. Either one of the employees forgot to do something or one of them doesn’t know how to operate the debit keypad. it’s just always something here.
If it weren’t for Oreo’s cookies n cream milkshakes I wouldn’t even bother with Baskin n Robbins… especially this one.

I’m not really a fan of fro-​yo
I love ice cream. Baskin Robbin’s is a good standby, and there’s a subway inside also… just so you know!
Plenty of seating inside… and the workers acknowledged us when we walked in even though they were both helping customers. So that’s a plus.
A scoop of rocky road in a waffle cone (yes I indulge before dinnertime) was about $ 3.18, i think a regular cone is like 2.50? I don’t know if it’s because I just came back from living in HOnolulu… but it seemed mighty cheap to me.(is it because a cup of froyo is 5 $, and cuz coldstone is large and overpriced also?
The service was okay. The girl working seemed new and youngish (i think she was giving everyone chocolate peanut butter) but she was pleasant and it was a nice exchange.
A large group was eating cones inside (soft serve) they seem to have a lot more stuff on the menu than I remember…

I love $ 1 scoop tuesdays. I love Baskin Robbins. What I don’t love is the terrible customer service. Being a teenager doesn’t excuse poor customer service. Take pride in what you do. Treat all your customers with respect. Don’t do special things for your high school buddies such as allowing them to cut in front of other customers or refusing to do simple courtesy gestures such as offering to help a customer who has dropped her ice cream on the ground.
Maybe customer service isn’t about the customers anymore. Or maybe I have to go to a place that doesn’t mind replacing a $ 1.50 ice cream cone that fell because I slipped on a wet spot that the employees did not clean up.
I will be taking my loyal, weekly business across the parking lot to the Rite-​Aid. They aren’t Baskin-​Robbins, but they are cheaper and the people are way nicer.