AT&T

Kirkland, United States

2.5

Closed now

10 reviews

Accepts Credit Cards

Contacts

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Telephone:
+1 425-820-9225
Website:
www.att.com
Address:
11310 NE 124th St, Kirkland, WA, 98034
b/t N 116th Ave & N 113th Ave
Nearby public transportation stops & stations:
420 ftNE 124th St & 116th Ave NE
490 ftNE 124th St & 113th Ave NE
670 ft116th Ave NE & NE 124th St
Categories:
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Bussiness info

Accepts Credit Cards
Yes

Today

Today 9:00 am – 8:00 pm
Closed now
Local time (Kirkland) 07:56 Wednesday, 4 June 2025

Business hours

Monday 9:00 am – 8:00 pm
Tuesday 9:00 am – 8:00 pm
Wednesday 9:00 am – 8:00 pm
Thursday 9:00 am – 8:00 pm
Friday 9:00 am – 8:00 pm
Saturday 10:00 am – 7:00 pm
Sunday 10:00 am – 7:00 pm

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10 reviews of AT&T

No registration required
Place rating: 1
Albany, NY
These guys suck. I brought my newly purchased hotspot to these guys to activate. When I told them that the only plan available for this device was the 5GB Dataconnect, they gave me attitude and didn’t believe me. I didn’t take it any further, grabbed my device and walked out.
I’m now on the 5GB DataConnect. Learn your product and remember that the customer is always right (even if they aren’t). I’ll be writing to corporate about this one too… idiots.
Place rating: 5
Seattle, WA
Didn’t ever think I’d be writing a review for an AT&T store, let alone a good one. :) I went in today to this location to get a very basic prepaid for my mother, who just needs a mobile phone for emergencies. The associate, I think his name was Jay (or Jake/​Josh, tall tanned dude) showed me a couple of their options, none of them quite worked out but I chose one. He sensed my hesitation and suggested I drop by Fred Meyer because they have a wider selection of phone that’ll work better for my mom. I never thought that someone would give this kind of service in this day and age, rather than making a quick sale. I ended up getting the prepaid thru AT&T at FM. As a long time AT&T customer, I’m very pleased and definitely going to this location for anything that I need for our mobile lines. THANKS dude!
Place rating: 1
Kirkland, WA
Basically robbed me. I went in for a phone upgrade, filled out the paperwork, DECLINED the «phone finder» feature for $ 5/​mo only to have it show up on the bill. I called to dispute it but they refused. When asked for proof that I requested the service they couldn’t come up with it and still refused to refund my money. I just canceled the extra features and paid the fee. Terrible employees who were completely unknowledgeable about any phones other than iPhones. Go anywhere else.
Place rating: 5
Seattle, WA
I needed a case, for a new iPhone 5s. Chris showed me groups of cases. When I winnowed to two groups, he described the differences. I selected an Otterbox, which came with a screen-​protector or two. Chris kindly and expertly applied the screen-​protector in perhaps 3 minutes (I don’t recommend rushing the protector application process). I feel that phone hardware is in good hands, at this store.
Place rating: 1
Renton, WA
Same experience as the others. The staff (Trace to be exact) was very rude. My fiancée went in because she lost her 4G network. Glad we didn’t waste the money on a SIM card as it wouldn’t have solved her issue.
Place rating: 1
Kirkland, WA
This store is TERRIBLE! I went in to get an upgrade on my phone. There was one person ahead of me being helped. Well after 30 minutes of waiting, while all the employee was doing was putting a screen protector on the phone of the customer ahead of me, the employee rudely asked «Do you need something?». I told him what I was there for, and without even looking at my account he told me I don’t qualify for an upgrade. Then told me there is nothing he can do. I went to another At&t store where I got my upgrade done quickly with no issues. This is the second time I had problems with this store. Never going back. This store is a joke.
Place rating: 1
Bellevue, WA
I bought 2 chargers from At&t for $ 35 each. the sales person guaranteed it can be exchanged any time if it goes bad. of course, it went bad. i went back there to exchange it and they wouldn’t exchange it. finally after much arguing and insisting they finally exchanged it. but they were very rude to me about it and told me they will not warranty the new one any more. avoid this store, scam sales staff. save your time and go to Apple store and buy it.
Place rating: 1
Kirkland, WA
Save your TIME & MONEY and go to a real AT&T store or APPLE to purchase your items …
i have been going there because its close to my house and these people instead of beeing nice and friendly, they are RUDE and NOT knowledgeable … the computer is always down and slow, ALWAYS ALWAYS NEW STAFF which as a business owner its not a good sign. overall not happy … and trust me i have gone there at least 7 times NEVER walked out HAPPY …
Place rating: 5
Seattle, WA
Anthony the Store manager was there by himself. He had streams of customers and was handling them in waves of 3. Absolutely great, fun service — it just needs to be easier to buy a phone/​contract. Anthony rocked and this store is worth stopping by. Stay aware from the mall. Thank you for Mom’s first iPhone!
Jason
Place rating: 4
Saint Paul, MN
Small store with great service.