H&R Block

I would recommend going elsewhere if you need your taxes done.
The reason I went here was because things were getting down to the wire and I was afraid that if I tried to do my taxes on my own, I would miss the deadline.
I have filed online on my own before and so I knew that entire sections where deductions could have been entered were being skipped over by the woman helping me. I kept bringing it up and she said she’d go back and do it, then never did.
She also told me that she had a certain number of codes to give out to her clients to reduce the fee that they had to pay H&R Block, but «Oops! She was out of them!» So why tell me? It seemed like she was just trying to make me feel bad.
When all was said and done and I was about to leave, she told me how much I owed her and then told me that she was sorry she couldn’t give me a receipt because the register tape had run out. I told her I wasn’t leaving without a receipt so she wrote the number I had just paid her and nothing else on a piece of notepaper. I asked her where the printer was. It was out of paper but there was register tape sitting right next to it. I said «I will load this if I have to to get a printed receipt.» She said «ok» and then another employee who was standing right there watching while talking on the phone said «You loaded the tape in backward». REALLY?! At least i was able to leave with a receipt in the end.
Horrible, horrible experience and ridiculously bad customer service.

H&R Block is the biggest rip off. If you need to get your taxes done go somewhere, anywhere else. They charged $ 200 for a basic tax return. Nothing special. All they did was type in the information. I could have done my taxes online for free. Use Tax Act or any other free service. At H&R Block they don’t try and find you any extra money or even tell you what it costs for their services until it’s too late. Do NOT go to any H&R Block.