So, I had been on the quest for over the knee flat boots. I figured that Steve Madden makes cool shoes, why not pop in there. After all, I was already in the mall. They had some spin the wheel gimmick that gave away varying coupons. I won a 25% off coupon which would have been great if they had what I wanted or if I had stayed long enough to find something else I liked. I looked around the store quickly and figured I might as well as a sales associate to help me. It went kind of like this: «hi I’m looking for over the knee flat boots. I saw those but do you have any others?» «we have these over here» «they’re not flat» «yes they are» «no they’re not, they have a wedge» «you should just try them on» «I live in Boston, I walk a lot. I want flat boots» «they’re really not bad to walk in» At this point I’m getting frustrated. It’s really not a hard request. You see flat shoes are distinctly different than heels or wedges. They have no incline… duh. She wasn’t even working hard enough to sucker me into buying something else just sort of opposing everything I was saying. I ended up leaving, I was looking for boots not looking to help someone sort through the adolescent opposition.