Morgan Properties

THEY WILL TAKE YOUR ENTIRE DEPOSIT.
If I could give a negative rating I would. See my review on a Warwick Terrace Apartments to get the gist of it.
From the moment I moved in it’s been nothing but lies from this rental facility. When I moved out I even took the video of my unit because I knew they would pull this kind of crap when I moved.
I moved halfway across country and at first they would not give me a clear answer on when or where I would put my keys when I moved because no one contacted me about the move out date that was fast approaching.
First red flag is that no one bothered to follow up or even look into a tenant that is leaving at the end of the month. I moved out by 9AM May 31^st 2016 as I stated in my move out notice about three months prior.
And I put my keys inside their Dropbox as well as their key form, that I had to fight to get in the first place.
I still have the emails!
I should have known when the first red flag that nobody will come and inspect the unit while I’m still present. Lo and behold they «lost my keys» until I had to explain to them that I followed their instructions and left them today that I moved out. I receive this phone call about 4 or 5 days after I already had moved and vacated from the premises.
In addition I got another phone call that they did find it but they were going to charge me $ 61 and some change to clean the carpets. From my previous review they didn’t even bother to do from the moment I had moved in and I had to do them myself by the way.
Not only that my carpets were not dirty, hence I do still have the video, In addition I still have all the voicemails from them losing and finding the keys that were so conveniently found after I explain to them that they’re really there.
I was told that they would only deduct the $ 61 for the carpet cleaning and refund me the remainder of my $ 200 deposit.
I get my check in the mail today about a few weeks later and they only refunded me $ 2.83 out of the entire $ 200 deposit. Day took out rent for the month of June which I was already moved out of the premises before, they charge me more for the carpet cleaning than was expressed in the voicemail, not only that they took out money to pay the water and sewer bills that I never received or seen before.
IT IS ILLEGAL TO USE A SECURITY DEPOSIT OF A TENANT TO PAY UTILITY BILLS THAT ARE NOT LISTED IN THE LEASE. Also I never received copies of these bills even though they have my most recent forwarding address.
Also did I mention that they didn’t even start charging me for water and sewer until halfway through out my lease? Even though the initial at listing, which I still have the emails for, said that the water and sewer was already included in the rental cost.
If you move into these properties be prepared not to receive your full deposit back and to go through nothing but headaches and additional costs.
Now I have to waste my time and energy and wait on my right for deposit to be returned accurately dealing with this chaos. This is literally the worst company to rent from hands down and I will let everybody know not to rent from them ever!

Worst company I’ve ever rented from, moved into my unit with numerous issues and to make matters worse, I have mice!!! I was told a exterminator would come to solve the issue, no one EVER came! I have decided to put my money in escrow until the matters resolved. Save your money and rent with a cheaper and better company.

1 star doesn’t do this leasing company justice. Please tell others bad bad bad company. Lived at Lakewood Hills for 2 years.

Their own employees give them the same basic rating, citing how management wants them to fill units without paying money out to fix, repair, renovate said units. If these people could legally get away with asking for a fee to breathe the air in their units, they unequivocally would, without conscience. Any one of these employees could have made it on the 1970s show «Liars Club».

Still hoping for some updates in our apartment. Floors, backsplash something to say we appreciate you! Been with Morgan 5 – 6 years, never been late on rent one time and keep our apartment very nice but still. Only repairs. Well, patch repairs.
Also hoping for our building entrance and a resolve on the neighbors that allow their kids (like 5 or 6 of them) to trash the building, slam doors and even a snowball fight inside the building. We are embarrassed about the building. After all, it’s the first impression of all the nice and clean families that live here! It’s 27 brookebury. Come have a look!

If there is a way to add a fee they will find it.
They fit the standard of predatory landlord.
1. They do not let you see the apartment you will get.
2. The lease is an excuse for servitude. It actually contains a clause that you give up all your legal rights.
3. Property managers are rude and lazy.
4. Pet fee is $ 40.00 a month, four times that of comparable properties.
5. They require 60 days notice of intent before the end of the lease.
6. Once they are given notice you receive a letter that the apartment must be returned in like new condition, that is thoroughly cleaned and rugs freshly shampooed, no allowance for reasonable wear and tear.
7. Rent prices once quoted are often nearly 20% more by the time every imaginable fee is added.
Don’t sign a lease here unless your lawyer review it.

First off, me and other renters were lied to about having a pet at 600 red lion rd, philadelphia. We were told that the non refundable pet fee would go towards any damages or cleaning caused by the pet. The form we signed said neither that nor did it say that is was just to let us have a pet, so in hindsight neither is documented on the form… but either way at least one person in charge of accounts is lying to people saying that it goes towards damages and cleaning.
Upon receiving my exit bill when we moved out, I had a few questions, including the pet fee. The person at collections was horrible rude and ignorant towards me and was not helpful or willing to answer questions I had. I just sent an email to Kim… the person helping out on Unilocal but we’ll see. My bill is due this saturday and I don’t want penalties for not paying it onetime wile I wait for them to get back to me.

I lived in Preserve at Owings Crossing for more than two years before being purchased by Morgan. In the beginning it was a good complex to live in. Toward the end, new tenants did not abide by the rules, the laundry room was being used by a homeless man, I did not do laundry there. I made the decision the move and received a final bill. Fine. No one called me after leaving numerous messages about my initial deposit which should cover the final bill. They stated I moved on the first of June but was out before then. I called the mani office and the collections department, AGAIN and emailed. I don’t want to be a pain but if the company wants a payment by the 31^st someone has to clarify some information!

DON’T MOVE IN TO CHASE LEA APARTMENTS AT OWINGS MILLS. It is that simple! We lived in Chase Lea apartments in Owings Mills, MD and ended up not liking the staff and the apartment and vacated recently. The staff at the Chase lea office are worst than a bunch of liars. When we went with one issue, each staff member had 3 different things to say and every time they kept saying that is their policy. If there is a policy, everyone would be on the same page. But clearly they did not. When we moved in we had raised several requests since the apartment was handed over to us without cleaning. There were screws and broken plastics all over the carpet. They had a hanging light in the dining area with full of dead insects. Then, during middle of our stay, one night the water pipe to the washer broke and flooded the kitchen and the living room area. I had called the emergency line and it took them two hours to fix the carpet. Now they are charging me a humongous amount (around $ 300) for that. Then there is a kitchen drip pan charge. This is quite a frustrating thing. When we moved in we were told that they have the oldest hot point model stove and they don’t have new drip pans to change and let us use the stove as-​is with old drip pans. When we moved out they are charging us for that. How convenient?! They also added a bath tub and kitchen counter top damage charges even though we did not do any damage. That is not it. When we wanted to move from a single bed room apartment to a two bed room apartment within the same property we lived in, they asked for a transfer charge. I just did not understand their explanation on why we had to pay for moving within their own property. I just could not keep count on the number of times the staff entered the apartment for some inspection or other throughout our stay. I wish there is an easy and economical way to file a class action lawsuit against Morgan properties and I am very sure there will be many residents who will benefit out of it. One thing is sure, I will never return to a Morgan properties property and will make sure my friends are aware of these cheaters. The collections team at Morgan sent a threatening letter that we should pay them the money without providing any evidence and not providing any invoice on how the security deposit was applied towards any of these calculations. They sent a notice on a Friday and closed the office for a whole 10 day period and nobody at the Morgan collections is available to answer any of our questions for 10 days out of the 15 day notice period they have provided. They will simply report us to collections it seems. This is pure harassment. Run… Run Fast from any Morgan properties and particularly if you are looking at Chase Lea as an option in Owings Mills, just drive down McDonough road and there are literally more than a 100 options available that are far better than Chase Lea.
Update as of ⁶⁄₂₃ — Even after several escalations, the issue is still sitting with Morgan and they have not fully resolved it. The response I got back a couple of hours back states the exact same message the property already told and I am not sure why Morgan properties even asked me to send a mail. They still are asking for more money and it is quite frustrating to be still dealing with them even after 2 months after vacating the apartments
Update as of ⁶⁄₂₉ — Morgan properties eventually responded going back to square one by contacting their Chase Lea apartments and getting the original response all over again wasting everybody’s time. You can pretty much see Morgan properties responding to all the reviews and that’s pretty much an eye wash. I wanted to provide everyone a clear picture on how the management deals with their property residents. So, again just be beware before renting one of their properties!

This company doesn’t even deserve one star. Morgan properties is a thief, liar and ignorant company. Be smart and do not rent from this company. The apartments are old, disgusting. Plus roaches… The customer service? There is no customer service

I lived at Morgan Properties in NJ for over a year. When I first moved in I was not provided with the necessary utilities information; how convenient for them that I was seemingly charged $ 50/​month for not having my name on the utility bills. This was obviously very confusing for me since I did receive a utility bill each month with my name on it. It took a year to find out that I was paying an absurd amount in fees (500% more than my actual bill would have been)! The company refused to take responsibility for not doing their job and providing me with the necessary utility information, then stopped returning phone calls and emails. I guess the apple doesn’t fall far from the tree, because the Regional Manager seems to have the same issue. I have never seen a company have such low professional ethics and practically no allegiance to their tenants.

I live in Parke Laurel in Laurel, MD. I have been here less than 3 weeks and currently I am sitting in the cold in my apartment. I called «emergency» maintenance 2 hours ago and still no one is here. I had to contact them a week after moving in about the black MOLD in my apartment. It took them over a week to come out. What did they do? Paint over it. I will be breaking my lease and WILL NOT BE PAYING THE 2 MONTH PENALTY because they have broken the implied warranty of habitability. The dumpster was just emptied for the first time yesterday! Yup 3 weeks with overflowing garbage! The neighbors make me glad I’m single as you can hear their every argument. And on Monday on my way to my car for work, I was greeted by 5 plainsclothes Sheriff Deputies asking me what apartment I lived in and did I know this person while showing me a picture. I’m not paying to live with fugitives and in FILTH! I HATE IT HERE!!!

Someone asked me to post this «letter of complaint» on their behalf. I lived in this same complex almost 10 years ago, back when it was called «Silver Hill Gardens». It was subpar then and it’s complete garbage now.
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My name is XXXXX and I have been a resident of Station Square Apartments for 3 years at 3508 Pearl Drive, Suitland MD. I notified the leasing office that I’ll be vacating the premises within the timeframe stated on my contract. Once the leasing office was aware, I received a letter along with a checklist detailing the procedure and actions required for me to complete prior to vacating the premises. Every thing on the list was completed and beyond by going the extra mile in cleaning the carpet since there was a spot in the bedroom. I have several pictures as proof how clean the apartment was as well as the spot that was in the bedroom. However, when I proceeded with the walk-​thru on Tuesday, September 11, 2012 @ 10:00am with the maintenance man; as soon as we walked in, he immediately looked at the carpet in the living room and said ‘Oh, this carpet is damaged and it will have to be replaced which will be $ 200.00′, I was a little disturbed because he didn’t see the spot in the bedroom at this point, after he saw the spot in the bedroom which is no bigger than a saucer, he said ‘Well, when the carpet man come, he will be able to tell me if he can dye over the carpet or it will have to be replaced’. As far as I’m concerned he already made up his mind to report that the carpet need replacing. The pictures I have (which is about 30 snapshots) does not show any other stains besides the one in the bedroom. Therefore, I believe I should receive my full security deposit.
I have been a resident of this community for a long time; have lived here three different times — twice on Pearl Drive and once at 4404 Covington. I have received exceptional service until now and during the time when someone tried to break into my apartment on November 7, 2011. During that incident, when I arrived home at 1:15am it took approximately 3 hours for a maintenance employee to arrive and assist me. Of course when the maintenance person came the original lock was damaged more and I wasn’t able to enter the apartment until 3:55am. Therefore, I would like to be reimbursed for the lock I purchased that cost $ 55.00.
I am totally beyond disappointed how the exit process was handled. When I first inquired about the apartment, one of the young ladies from the rental office escorted me to the apartment where I lived for 3 years. If they can show the apartment to gain a resident then why not proceed with the walk-​thru when the resident is vacating; which I would have felt comfortable with the exit walk-​thru. I have never had a maintenance guy do the exit walk-​thru. All of the items on the checklist were not checked so I really felt like it was pointless to give a checklist if everything was not checked to see if it was cleaned. The maintenance employee only concern was the carpet, so the $ 200.00 will be deducted from my security deposit. This has never happened during the times I have rented an apartment in this complex. I have to take this a step further because I am not happy with my end result. I have pictures to show how clean the apartment was when I left because if I knew nothing else would have been checked I sure wouldn’t have cleaned it the way I did and would have left the carpet dirty. As clean as that carpet is, I know that carpet will not be replaced, it will be dyed and patched.
Is the purpose of complaining about the little spot, so I can’t receive my full deposit? Is the procedure of exiting, utilizing the maintenance employee instead of the leasing office employees?
Regards,
XXXXXXXXXXXXX
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If I could give a half star rating, I would. How this place is still in existence — despite name changes and staff rotations — is beyond me.

This is my second time writing. Notice how you can’t get a hold of anyone at corporate? There is a reason for this! They are scam artists! I didn’t move into the Flanders Oakwood village, so happy I didn’t. When I went to break my lease, I decided to go to the apt. OMG, the hall stunk of cat piss and dog shit! Disqusting! I broke my lease, again, never moved in. Debbie at Oakwood in Flanders said I would have to pay 2 months to move out and I never moved in! BULL! She said I would get my $ 500 back, guess what? Got a check for $ 334.00 This is insanity! I will fight to the end with these assholes! I shouldn’t of had to pay 2 months to get out of a lease I never started. I could understand if I had moved in the joint, and that’s what it is, a JOINT! PIG STY! The doors are in major need of paint, the buildings could use a massive face lift, among other things, dear god, talking about ripping off the public, holy $%^&!!!
UPDATE September 13: I was recently contacted by the property manager to try and rectify my issue with not getting a full refund. I am getting the remainder of the $ 500 back, but not the break lease fee of 2 months rent. Lesson learned I guess. I still cannot recommend this as a nice clean place to live, that comment still stands firm. I recently wrote some of those lessons on EzineArticles on the subject of Renter Beware, check it out here: