Outer Banks Mobile Engine

This is a great story. Please, read all of it!
While vacationing in OBX, my car’s alternator died. I found these guys, saw the great review and went for it. The tow truck driver tried to talk me out of going here, and I should have listened.
I’ll admit, the fix took only a day and a half and the price wasn’t that bad, I guess.
Then the fun started. About a week after returning from vacation, I noticed a knocking under the hood. It was subtle at first, but then it grew. I had my mechanic take a look. He literally popped the hood, didn’t even bend over to look, pointed at the back of the engine and said, «There’s your problem.»
There is a valve that has something to do with the catalytic converter that sits directly over the alternator. The hose going into the valve had not just come loose; the valve was broken in half. You could just see where someone had lifted the alternator out and broke the valve in the process. And here’s the kicker: what looked like gorilla glue was clumped all over the broken pieces of the valve. (refer to pictures, notice the glue that dripped down to the engine cover)
I asked my mechanic if that was an adequate fix. He just laughed. Even if it was what you are supposed to do when such a valve is broken, these guys didn’t say a word about how they had broken a completely different part. It makes wonder if that is why the price was so reasonable.
But I’m not done. So, I called them back and explained the situation, asking for some kind of compensation. The guy immediately insisted that the part broken was nowhere near the alternator. (calling me a liar?) After some arguing, he told me he would look up my info in his system and call me back. That was months ago, and I haven’t heard a word.
Look, I’m not trying to be mean or anything. I’m just telling my story.
Tourists beware!

HONEST AND UPSTANDING BUSINESS… HIGHLY RECOMMENDED!
We had our SUV towed to OBX Mobile Engine after we got stuck in a deep rain puddle just off the beach. Robert received the vehicle on Friday afternoon and stayed late to take it apart bc he said that the engine would have been ruined if it stayed wet through the weekend. He fixed our SUV for less than $ 500 when others were telling us to total the car due to irreparable engine damage. We are so grateful that we found an honest auto repair in OBX. Hopefully we will never need to have our car repaired in OBX again, but if we do, we know where we’re going! Thanks so much!