Snow Factory

Tried going here multiple times during our stay and each time it said that they should open but they were closed! Really wanted to try it but they really need to update their hours!

Like eating super tasty snow. It’s just so light and fluffy and good. Don’t be afraid of the size. It’s deceptively large but the density is low so the actual portion hitting your thighs is like a small scoop of French Pot ice cream.

The talk of the town! I went on an excursion and our tour guide couldn’t stop talking about this place! He said it was a must try and he was right!
Soooo fluffy and delicious! They have awesome combinations and you can create your own. Heaven in your mouth is just one lick away!

Unlike any other cold treat I’ve ever had! Don’t call it shaved ice because it’s snow. It’s so much better than shaved ice. The flavors are not your typical flavors either, tarro, green tea, milk tea etc. Mmmm mmm mmm is all I can say!!! Oh wait! Did I mention the fresh mochi!!!

I had the opportunity to eat this at the Honolulu location and didn’t realize it until I went in. The snow ice is true to its name and as legitimate as places in Asia. The Mochi tastes home made and as good as Fraiche in the Bay Area!

I’ve been wanting to try to this place forever, so I took my family here for an afternoon treat. It was about 3:30, and it wasn’t too crowded, so we were served very quickly. I chose to get a large passionfruit and strawberry, with condensed milk and orange poppers. My husband got a similar one. The lady at the counter was very friendly, and the gentleman making our treats was quick and cordial as well.
We had no idea how huge the «large» was, and immediately, I was regretting it! I knew there was no way I’d finish it, but we were there, and I dug in. Oh. My God. So fluffy! So subtly flavored! So light and creamy! My toppings I chose complimented it perfectly, and the flavors of the actual snow were delicious. My two-​year-​old happily dug into both of them, and between the three of us, we actually polished off both the large-​sized ones with no problems. I was really surprised– usually just a few bites of shave ice makes me feel sick, but I could eat this to my heart’s content with no problem. It wasn’t too sweet or syrupy, and the light texture made it more palatable to me than ice cream.
That being said, next time, I will get a smaller one, but there DEFINITELY will be a next time! I looked at the menu boards the whole time I was there, and picked out my choice for my next visit. Friendly service, amazing product, and bonus points for the chalkboard at the front counter. My son totally loved it! Hooray for kid-​positive places like Snow Factory!

This place was great and better than shaved ice! Like they described, it’s pretty much frozen cotton candy. Their flavors are spot on and the owner is super friendly. The mochi is so soft and chewy, it was delicious! A must try if you’re in Maui.
We tried the #15, #12 and #8(?). Coconut, Taro, Green Tea, Lychee and Mango flavors were all great.

This place is a cup of heaven!!! Is not shaved ice and its not ice cream it’s just amazing!!! If your in the area trust me, it’s a place worth stopping at! We will be back for sure!

This is my review for Snow Factory Wailuku, which has since closed down. (The Kihei and Wailuku locations were owned by the same family.)
The truth is, I miss Snow Factory being in town because I’d probably stop in at least once a month. (I rarely make it out to Kihei.) The new location seems beautiful, and it appears they’ve been serving crepes as well. I really hope to try it soon. :-)
Original Review for Wailuku:
There are not enough good things I can say about this place. All of the flavors are awesome (including Vanilla & bacon)! And their smoothies are delicious too.
All of the staff is extremely friendly and helpful. :)

I have been coming to snowfactory for awhile now and each time its delicious! Flavors are great, texture of snow is perfect and the service is excellent! Highly recommended.

So refreshing! To many flavors to choose from. It makes you want to try everything. I would eat this all the time if it was closer to me.

It is amazingly dry fluffy ice/​snow. It’s surprising how soft it is, and how it stays dry to the very bottom of the bowl. The home-​made mochi topping is great and ever so soft. The flavors are nice and plentiful.
We may need to make a second visit before our vacation here ends.

This place is awesome! Shaved ice is good but shaved snow here is waaaaay better. We went to the one in Hilo and we were extremely happy to find one in Kihei. Definitely worth stopping by for taro and condensed milk drizzle, and great friendly service!

You definitely need to check this place out. It’s hidden in the corner of the plaza.
I didn’t know Snow ice is so delicious! It’s very unique eating ice and it’s like eating cotton candy. We ordered green tea and taro with mochi, condensed milk, azuki beans and popping boba.
Superb!!!

First of all, I wouldn’t call this shaved ice (or shave ice), but more like shaved ice cream. It is unreal, but different than I have ever had before. I give it five stars because:
1) I’ve never had anything like it
2) the texture is crazy (in a good way)
3) definitely worth the experience
4) staff was friendly and helpful
Definitely go here if you are in the mood for a sweet treat, that is a different than the norm!

Best shaved iced that I’ve had so far while on vacation! (And we have tried 6 other places). The texture is very unique and hard to describe. It’s fluffy, light, and ribbon-​y. I like that the flavor is perfectly spread through each bite. Also, it didn’t melt too fast like other places. Some people may not like the texture (my friend and husband didn’t really like the texture, but I LOVE it!)
I like the taro & green tea with mochi. The first time I ordered the special that comes with azuki beans, condensed milk, etc and it was tasty too. But, I prefer it without all of the toppings bc I like my shaved ice to be less sweet. The flavor of the taro & green tea was PERFECT!
Some family members had strawberry & pineapple and that was good too.
The place is in a very quiet strip mall, and wasn’t busy at all both times we went. The guy that helped us was friendly and oddly funny. There is a chalk wall and chalk go entertain the kiddos.
I would highly recommend! We are going today for the third time.

Definitely the best shaved ice in Hawaii hands down!
There’s lots of shaved ice in Hawaii and a lot of different styles. There’s ones that are chipped so they are crunchy not smooth, some that are really shaved and generally come with a creamer texture, everything in between is also available. In addition there’s tons of different flavours you can add and sides you can top your shaved ice with. With so many combinations it’s hard to have a fair comparison of shaved ice shops.
However when it comes to the best all around combination of flavour, texture, and toppings the best shaved ice in Hawaii is the Snow Factory.
Don’t let the «hole in the wall» look deter you, what this place can deliver is nothing short of genius! I have eaten shaved ice all over the world and all over Hawaii and this best by far does the best flavour, and topping combinations.
Not only that, the portions are generous and service is with a smile. While I’m not saying you shouldn’t be tryingother places like Matsumoto’s, ululani’s, Jojo’s, Kokonuts, etc. (I know I have), just make sure you save room for Snow Factory. It was a highlight of my trip and I know it will be one of yours!!!

This place was beyond awesome! I chose from the list on the wall and got one with lychee and mango. It was awesome! I am glad I went with the fruity flavors, it seems like the fruit really came thru with the icy creamy goodness. I am going to have dreams about this place until I get to visit again! It doesn’t look like much, but worth the visit for sure!

Hidden in the corner a small plaza lies a great place to get some flavored shaved ice or rather snow. They have a fancy machine that cuts it in such a way that it doesn’t feel like the typical shave ice and that it has a completely different texture of its own. They mix the typical shaved ice with ice cream to get this consistency,
It’s very similar to what they serve in California where it’s called «Fluff Ice» instead. It’s kind of hard to describe but once you try it you’ll realize what I mean. They offer a ton of flavors and by default are all dairy based.
I got the Mango and Passion Fruit snow with Mango Pops, Condensed Milk, and Mochi.
The guy running the shop was kind of funny as he had a sign in front of his cashier requiring 3 sources of ID if you’re using a debit/​credit card. I guess if he was really taking that seriously, he’d force many to pay with cash as I for one definitely do not have 3 sources of ID.
I really enjoyed the «snow» over here and would choose this over your typical shaved ice.

Such great texture and flavor! Tons of flavor/​topping combinations!