Had my tire repaired today. No appointment and they took care of me right away. The price was reasonable, the young man who took care of me was friendly and polite, the coffee was fresh, and this was the cleanest garage I’ve ever been in. Kudos all around. Jim S Kent, OH
Lin L.
Place rating: 1 Kent, OH
Really a terrible place. You put car to repair for one single place, but then you have come back to get another part fixed. You never know what happened to you car when they were working on it. They will never admit it and conclude as a coincident. They just want to see you every day. Enjoy spending your money on Quick Lane.
Yvone R.
Place rating: 5 Ravenna, OH
This place is awesome! I used to be a customer at Monro’s but since my favorite guy, Pat, started here, this is my new place!!! They always listen to my requests and have helped me through a lot of issues. The best part is that my kids have a play area to keep them busy and free WiFi so we stay connected. Comparable pricing, excellent customer service, good work, and kid friendly! This place gets 5 stars!
Anonymous B.
Place rating: 1 Kent, OH
Absolutely horrible customer service. As in not listening to what I wanted done and doing what they thought they wanted to do. Wanted a simple oil change, period. Mike Kunklier, they guy who runs the place, told me they do the whole multi-point inspection and tire rotation and everything as well as the oil change. Told him at LEAST three times I did not want all that, just a simple five or ten minute oil change. An hour and a half later he brings me my keys back with a huge grin on his puss about how he and his service people did exactly what they wanted to do, which was the exact opposite of what I told him. He tried h s high pressure salesman gimmick to get me to do numerous other«repairs’ on my vehicle… repairs that weren’t necessary as I had just had the vehicle serviced for the same things he was trying to sell me. Then over charged me for the service I did receive. I have since steered numerous people away from this place, including my parents, my girlfriend(who had been high pressured into signing up for their ripoff credit card). Hopefully this review will steer you away as well.
Krystal D.
Place rating: 4 Manassas, VA
I hate getting my car worked on. When I’m visiting my family back in CT, my stepfather takes care of my car because he «knows a guy.» Since moving away from home, I’ve had to fend for myself, and have unfortunately come across many a shoddy repair shop. Numerous times I’ve had businesses try to swindle me. Too bad for them, I actually know what I’m talking about when it comes to cars. I was in desperate need of an oil change, and the hood of my car decided it doesn’t want to latch anymore. Since I don’t want said hood flying in my face as I go down the highway, I decided it was time to get things taken care of. Quick Lane recently opened around the corner from my apartment, and lucky me, I received a coupon in the mail. Score. I went in and asked for an oil change, a vehicle inspection, tire rotation, new wipers, and for my hood to be checked. I was told it would be a half hour until they’d even get my car in. No big deal… i brought a book. Left an hour and a half later with a $ 50 bill(plus I get a $ 10 rebate… woo!). The staff member I worked with was SO nice. He checked in with me periodically to let me know how the mechanics were progressing, gave me a checklist of everything they checked and a current status of each component, telling me what things I should be on the lookout for in the next year or so. I highly recommend going here if you need work done on your car. It’s a friendly, no-BS place.