Gary’s Fix-It Plumbing

I have had my first, and last transaction with them. They are the «nickel and diming» kind of people. Caveat emptor

There is nothing like having plumbing problems when you’re on vacation and the house sitter floods your laundry room. Casey took care of everything quickly and will stand behind the work when I get home.

If I could give a negative number of stars I would. I needed a pressure relief pipe attached from my water heater to the wall and had a leaky faucet. They were there for a total of 45 minutes, installed 2 feet of pipe and replace O rings in the faucet… They charged me $ 492.00!!! DO NOT CALL THEM!!! I have no idea how they think that 45 minutes of work and less than $ 20 of parts constitutes $ 492 but maybe I should go back to school and go into plumbing if this is the hourly rate!!!

We use these guys for the homes we manage at Full Service Property Management. They are responsible and reliable, and do good work.

I needed somebody to bid a job and he was so tolerant with my changing times to meet him. Prompt returning phone calls. Willing to accommodate my schedule with a positive and polite attitude. They really put the customers first. I hope I never need a plumber but if I do Gary fox in Kent will be the one I call.

I have used these guys a number of time. They have always been great. Their prices are competitive and they seem to be honest and straight shooters. I had someone else recommend a $ 900 toilet.

I have worked with this company twice over the past month due to the fact that we are moving out of our house and needed some items to get fixed. Both times they have been great. They accommodated our plumbing needs and were very professional and courteous. They also showed up to give an estimate AND do the work on the same exact day which was great. I recommend them to anyone in the area.

The folks installed a water heater for me last week. Called 4 plumbers, these guys and Harold’s plumbing were the only quotes over the phone. They were prompt, knew what they were doing and did a good job. They cleaned up their mess afterward. Fair price and product. I’d use them again. This is the same gary fox plumbing in kent just different address

If I could give NO stars, guess what these, ahem, plumbers would get? I called because I had a leak somewhere between the water meter & my home. Shutting off the water, and even digging out a square yard of my lawn for them, was a waste of MY TIME. The «plumber» shows up, and just starts digging, without using a «leak detector,» which my city said «a REAL plumber has this equipment…» I later find out I was being billed $ 392.01 for one hour and twenty minutes!!! I also had the city tell me, «if anyone digs deeper than 12 inches, you need to call before you dig…» Guess who didn’t inform this homeowner or the proper utilities that he was digging two, almost three feet deep?! My DOCTOR doesn’t charge THIS kind of money! STAY AWAY, ASK FOR AN HOURLY QUOTE, BUYER BEWARE!!!
OH! And if you ask to speak to someone «at the office» — a «manager,» you will probably get the same double talk I got. Seriously, the guy talked to me twice, would NOT give me his name.

Technical knowledge very lacking. First tech recommended replacing entire valves and handles for a drip on some bathtub faucets, clearly the easiest but by no means frugal solution. In general he seemed very willing to offer unsubstantiated advice. He was prepared to cut into our kitchen floor to pull a dishwasher out to inspect a valve, another thing the 2^nd tech overrode him on.
Brought a second tech with him the next day who was even less knowledgeable but at least recommended just replacing the cartridges on the bathtub faucets. All forgivable… after all, they were the one company that showed up the SAME day when I called.
What is hard to overlook, however, is that the tech no showed an appointment the 2^nd visit (a day later). When called, apologized then came late. I can live with that in general but the relationship started leaving a real sour taste in my mouth that was seared in once the 2^nd tech started asking multiple questions… while I was in the middle of cooking dinner. The first tech agreed to bring different handle options but never did. The person I spoke to on the phone was nice as were the techs in general but I think I’ll just avoid the headache next time.

They showed up fast, got the job done quick. They would have gotten 5 stars if they had given me an estimate before just doing the work. I know it was under our building and all and probably hard to estimate but it would have been nice. Mostly because the job cost more than I would have liked but seemed with in reason for an emergency call. However after dealing with plumbers of all types over the years they deserve the 4 stars.

I have used this company 3 times now. Twice at my residence and once at my place of business and I have always had a good experience. This last one at my business I had the pleasure of meeting Dennis. He had a plesant demeanor (something hard to find in this particular industry), communicated well and I felt that the cost was fair. I am always a fan of businesses who are linked into their local Chamber but Gary Fox is top notch for reasons beyond that. I’ll definitely keep their number handy.

In my dealings they were very honest.
Out of the four top-​rated plumbers here on Unilocal,only two returned my call, and only Gary Fox showed up when he was supposed to. The gentleman who showed up was extremely knowledgeable and went the extra mile. He put a camera down my sewage line, from the roof, at no charge.
Then, after taking a look at it, said that I should use Seattle Select to line my sewer — it would cost me half of what he could do it for. For that alone, they get three stars. Can’t vouch for their work, but I’d definitely call them up for an estimate.

Don’t waste your time with these jokers. If there was a no stars option, I would give it to them. They are shoddy and unprofessional. They seem to be making some shady dealings as well. BEWARE!!!

I made an appointment with Gary Fox Plumb ling to come in to work on the floor drain in my family restaurant. The two good looking men that came over show up about half an hour late, but not a big deal since we are not open yet. After a few minute of looking around checking the pipe and its connections, one of the men informed me that they are going to snake the drain and it would cost me $ 286.00 plus taxes.
this is by far the most expensive snake job we ever done in our restaurant and we have been open for twenty three years. The reason I let them do it? because we only have an hour before we’re open and if we call a different plumb ling company I am not sure when are they going to come in since it was on a Saturday. On top of that most plumb ling company will charge you when they come out around $ 80– $ 100 even if you not going to have them work on your job. My job is to get my business open up and running as soon as possible. that’s my only reason to let them do the job. The snake job only take them about twenty minutes top. They got my pipe clean with no drainage problems.
GFP is a great company, the staffs are very informative, friendly and prompt, but with price tag, I probably won’t be using their service again.

The two guys that came out were nice enough. One was pretty condescending as I was attempting to do the shut off valve replacement myself and had purchased the wrong part. He made sure to let me know that. Anyhow, for 15−20min of changing two valves and screwing on two lines it cost me $ 350.00. Now granted $ 50.00 was the saturday cost but $ 300.00 for what they did was a little extreme. I’m definitely in the wrong business :) Will be more careful choosing a company next time.