Comfort Inn & Suites

When requesting verbally and with the online reservation for a ground floor room; due to an upsetting elevator incident in the past that my children experienced (I know, it’s weird, stay with me), not only do they not provide (I understand, handicapped guests may of filled them… requests aren’t guaranteed… Comfort Inn just wants to watch the world burn… blah blah) but instead of a 1^st or 2^nd floor, they give us the TOP FLOOR, and right across from the elevator. Seriously? Luckily, we are healthy enough to take 4 flights of stairs… but I find it hard to believe that we weren’t placed where we are because of my request. So my suggestion for the hotel is to NOT give an option for requests, unless you are going to specialize in treating trauma with immersion therapy (kids afraid of water can be thrown into the pool, etc) and if you are are thinking of staying here and have even minor special needs, prepare to face your flaws head on and be a better person for it, or fall down 4 flights of stairs. Either way. Oh, and the sauna doesn’t work.

Rooms are okay. Me and my wife reserved a room with a hot tub but soon regretted our decision. The water began to get chocolate colored when we turned it on. The pool reeks of bleach and is humid. The sauna doesn’t even work and after 30 mins of nothing I worked up a sweat but only from the frustration. The only good thing is the Mexican restaurant next door.

Stayed there a few days after spending one night in the Marriott across the street when their pool was broken. We stayed at this comfort inn for half the price. The pool was beautiful and clean. The rooms were clean. They didn’t require us to have wristbands or anything. The pool area is very hot and humid which is my only complaint.

I stayed here on the night of 3÷12÷13 for work and found it to be the best value in comparison to the surrounding hotels. I usually go for a Holiday Inn Express. However, the HIX nearby was above the max reimbursement rate at my employer, so I had to pass. This was a good substitute. It seemed pretty new and was clean.
I stayed in a King Suite with the separate living area and a microwave and refrigerator. I thought that the arrangement was odd. There was a ¾ wall in the middle of the room separating the bed and the sofa. I guess it was supposed to make it seem like two separate rooms, but it was just weird. The TV was on the opposite wall in the middle of the two, so no matter where you sat, the TV view wasn’t ideal. Not a big deal for me, but it might be for others.
The bathroom was incredibly small! The door almost hit the toilet bowl when closing and you had to squeeze into a corner on either side of the toilet just to close the door while inside. I’m fairly thin, so it wasn’t a problem, but I can’t imaging how a larger person would close the door while inside the bathroom… unless they got in the shower first.
The linens were definitely a step below HIX, but that was to be expected. The comforter was a bit scratchy and thin. I like to be warm when I sleep, so I turned up the heat a bit. I awoke in the middle of the night to a loud buzzing noise (sort of like something was vibrating). I figured out that it was the heating unit, but was too tired to do anything about it. I also woke up at 5:50am to a banging noise coming from above the bathroom. I also heard water running, so I imagine that it was air in the pipes. Luckily, my alarm was set to go off in 10 minutes, so I just got up. If I had to go back to sleep, it would have been annoying.
The fitness room left a lot to be desired. There was a bow-​flex-​type weight machine, a stationary bike, and a treadmill. I didn’t try the weight machine, but the bike was stuck on what seemed like 500 resistance and was nearly impossible to even pedal. I tried adjusting it to no avail. The treadmill worked… but the incline feature didn’t. I have no meniscus in either knee and am supposed to limit high impact activities, but without an elliptical or a bike, I had to use the treadmill. The other weird thing was that the wall that faced the hallway (right beside the entrance to the water park) was nothing but windows. There were no blinds, so everyone who walked by the fitness room turned and stared at me as they went by. Creepy because no one looks hot while working out.
The staff members were friendly and helpful. The breakfast was what you would expect from a hotel. They had 2 waffle machines, which was unexpected.
If I needed to stay in the area again, I would probably choose this hotel based on the value. However, if paying a little higher price isn’t out of the question, I would probably go for the HIX. They never seem to let me down. :)

Was treated horrible last time I stayed here. I wrote a letter to complain about the security guard at the pool (yes they have people watching you when you swim) the never responded. He yelled at the kids and it turned out to be more of a hassle than fun. Don’t go here! Not worth it. Holiday inn express is right behind this hotel and it is clean, cheaper and they treat you nice!

Good hotel. Clean and spacious room with a safe, microwave, and fridge. They also give continental breakfast and wifi for free. It was quiet on the top floor, however there was always lots of kids and noise on the first floor since they have a really good pool.
The pool is indoor and has a few slides, waterfalls, and buckets that pour water on you. It also has a small river-​like part going off the side. The pool is very popular, especially with kids, and is usually pretty crowded. They also make you have a wristband to go in, since they’ve apparently had problems with people just sneaking in to use their pool without renting rooms.
My only complaint would be that the heater in the room could be a little noisy when it turned on, however it did do a good job keeping the room nice and warm.