Diamond Express Lube & Detail

This place is just OK. I’ve had my oil changed there and their prices are kind of high but they got me in and out pretty quickly with no appointment. Also took my car there because my roters kept warping. They couldn’t figure it out and kept suggesting I just get higher quality roters after already spending $ 300 instead of addressing the real problem. I took it else where to learn my brake pads were of such poor quality they were disintegrating and causing the warping. Good thing I didn’t drop another several hundred dollars on another set. The car wash is convenient for me. If you just need small routine things on a tight time schedule this place is OK. Anything above that I’d go elsewhere.

I started out going here just for oil change, which included tire rotation every other change. When it was time for new tires I had Mario price them out and his price was competitive and he gave every other oil change a free rotation, made up the cost difference in less than 10 000 miles. Recently I took the car in for brakes and asked him to do all 4, he called and said the rear brakes were good for another 6 months… when was the last time someone didn’t try to sell you the extras? Great service.
Today I called him because I thought the starter was bad on my car, I explained that I had full battery power for windows, radio, power locks etc… the battery appeared to be fine. At first he referred me to another location that had a towing service and may be able to better help me out. He called back 2 minutes later and suggested that maybe the batter just didn’t have the power to turn the starter, we jumped it and I’m going to Farm and Fleet to put a new battery in after work.
Not many good, honest people out there and especially when dealing with auto mechanics unfortunately. They always want to sell you an air filter, radiator fluid, coolant, etc… Mario does a great job and is always fair. I try to refer business as much as possible, never feel like I’ve gotten «bent over» after leaving.

Why is it so hard to find an oil change place that does a competent job at a reasonable price? Seriously, this isn’t brain surgery folks!
I went to this place with a coupon that I had obtained online to get a lube/​oil/​filter for $ 19.99. Well apparently this must have perturbed the manager as he proceeded to tell me that they’d be charging me an extra $ 5 to top off my other fluids (washer fluid and coolant), but I had to reluctantly accept.
The next morning when I left to go on a trip I noticed my windshield washer fluid wasn’t working, so I checked the reservoir and lo and behold he hadn’t topped off the fluid at all (I confirmed that there was no leak). So either he’s a crook or merely incompetent, but either way I won’t be returning.