Mongolian & Pho

They let us come in when they definitely could have turned us away like other restaurants have done to us so close to closing time. We were on a long road trip and were craving a teriyaki bowl and some phở. It seemed like they had already cleaned everything but let us get food any way and were very nice about it! I work in the restaurant bizz, and totally would have understood. The food was amazing and we got a lot for a great price.

Sorry. WEAK broth, over cooked beef. First restaurant I have been to that offers choice of beef or chicken. Most have 12 options for beef alone. Should have taken it as a sign. Well going someplace to ear now. Pass this one by

Make sure to look at the review dates and find the most recent to get an accurate picture of quality, this place changes owners a lot That being said, I can only give the new management 2 stars. This place used to be my absolute favorite in the Tri-​Cities. I went in recently though to see that it had changed management, and I was sorely disappointed in our food. I have two big points about our experience:
1. The plus-​side of things is that the place seemed a lot cleaner than when the previous owners ran things. You know when you walk into a restaurant and everything just seems greasy? That’s how it used to be but it looks like they’ve cleaned up a lot. If I had just walked around and not eaten anything they probably would’ve gotten 5-​stars.
2. The food. The food selection was exactly the same as it’s always been, and I’ve seen 3 owners come and go from this place. That’s not the issue. The issue was with the cook. Once I piled my bowl high of meat, veggies, noodles and sauce, I took it over to the huge cooktop and… watched the gentleman cook my food in about 1.5 minutes. And then I watched 4 more people go through the line and he «cooked» the food in the exact same amount of time. Bottom line, this place gets 2 stars because my food was ridiculously undercooked. My broccoli was still raw, noodles were not soft and full of flavor, and when I got to the bottom of my bowl it was half full of the sauce that hadn’t been allowed to cook into the food! Because of that everything tasted somewhat bland, and a step up from al dente.
Hopefully it was a fluke. If I go back and things are better I’ll change my review.

I love the food
I love picking out what I want
If I put an icky sauce on my food they even let me redip up thank you!
Love the egg flower soup with my noodles!
Staff is ok kind of quiet

The egg flower soup that you get with your meal is really watery, under salted and over peppered. The lemonade tastes like lemon powerade. The Mongolian bar had a great selection of items to choose from, however I don’t recommend having the chef add any additional teriyaki sauce to your dish when he asks you. (It was overkill). Overall, I have to give a 2 star. On a funny note, the décor is amusingly bizarre, like a pre-teens’s bedroom and a Mongolian temple merged into restaurant.

I really thought you couldn’t go wrong with a Mongolian grill — you basically make the food yourself! They have a decent amount of choice for your stir fry, but it was ruined by the sheer abundance of teriyaki the cook used on the grill. Our food was swimming in it, and not in a good way.
The egg flower soup was under-​salted and over-​peppered. The «dessert bar» consisted of jello.
My husband just said «mcdonalds would’ve been better.»
Too bad. We’ve been looking for a decent place to stop when we pass through Tri-​Cities. It won’t be here.

So my company has me working out here in Washington, and so due to the freezing weather I felt the need for a bowl of hot PHO. I drove up with a coworker at 6:30pm stoked to have a bowl, and so we walk in… get seated… and the waitress says «go ahead and help yourself». I look around and dont see Phở anywhere… so then i ask «How do I make my own bowl of Phở?» to which the kitchen staff says «We havent served Phở in about 2 years». I was heartbroken.
We ended up leaving and going to Yummie Phở off of Clearwater for Phở.
Just a suggestion… if you guys stopped serving phở, please remove PHO from your street sign. :)