Adkins Air Conditioning & Heating

I usually use this company for my air needs but when i was in a real dilemma like my air not working in the beginning of AUG and i called them 5x wouldn’t answer and wouldn’t return messages. Im starting to think they went out of business but if they didn’t i know now i will not use them again. I had to use another company. Looks like ill be searching for a new family business to work with.

I came home Wednesday evening to discover that the heat in the house was out. Not the best thing in the middle of winter. I did a quick Google search and found Adkins.
The receptionist asked what the furnace was doing/​not doing. After describing the problem she said that it sounds like the flame sensor had gone bad. She told me the service visit would be $ 89.95. I asked her to estimate the cost of the replacement part, she said they’re typically around $ 100.
As much as I didn’t want to spend almost $ 200, I wanted heat more. So I made an appointment for the next morning. She gave me a time window of 9−11am.
Thursday morning she called me to verify my appointment. The repairman showed up around 9:30. After a quick look at the furnace, he said the problem was the flame sensor.
Within 15 minutes, there was heat in the house again. He told me that all he had to do was remove the oxidation from the sensor with a little sandpaper. There was no need to replace the part. All I was charged for was the service call.
He could have easily swapped out the part and made a little extra from the part sales. Instead, he was honest and earned a new customer.
On Friday I received a card in the mail thanking me for choosing his company. I think he’ll be getting my business in the future, too. And I’d recommend this company to my friends with confidence.