Mr Jim’s Pizza

Pizza is mediocre, dont get your hopes up, prices are high for the food i just recieved, too many peppers and jalapenos. Couldn’t hardly taste anything else, the best part was the salsa with the nacho sticks and its nothing special. IF YOUR STAYIN AT DAYS INN GO TO IHOP, I REGRET PICKING THIS OVER THAT.

The absolute worst customer service I’ve experienced. My hotel on Airline Drive in Kenner, LA had their delivery menu in our room. I called and ordered a medium pizza with green peppers, onion, and mushrooms on the whole thing, pepperoni on only one half. I also ordered the half garden salad. I should of known I was in trouble when the person on the phone asked for my phone number three times before getting it right. I inquired about a delivery charge and was told it only applied to orders under $ 15.00. I went ahead and placed the order and was told 20 – 30 mins. Well and hour and 15 mins later they finally showed up. I tipped the delivery boy and after he left we realized our order was completely wrong. One half had mushrooms, onion and olives and the other was plain. WHAT? My salad was nothing but iceberg lettace and one chunk of tomato. Plus they charged me $ 21.85 which included a delivery charge!. Well I called back to inquire why I was paying so much. I asked how much a 1.5 topping pizza and half salad was. I was told $ 15.65. I then asked why, since that’s what I basically got, was I charged $ 21.85. The girl on the phone proceeded to tell me that I actually got 4 toppings. When I explained that there were 3 toppings only on ½ of a pizza and there was no pepperoni she said that it didn’t matter I still get charged for a whole pizza topping and since the computer said I ordered pepperoni I was obliged to pay for it even though I told her I never got it. At this point I’m completely flabbergasted. I told her she had to be freakin kidding me. You can’t charge someone for something they didn’t get not to mention my entire order was wrong, 45 mins late and cold. Really? At this point I asked to speak to the manager and guess what? She IS the manager. I told her the service was atrocious and I would be contacting the BBB. They owe me like $ 5.00 at the least. I would never ever recommend them to anyone… ever!

The food and staff where great and very helpful as I asked about seafood and with the recommendation I was not disappointed. If I’m back in town I’ll definitely be returning.

Our hotel listed them as a recommended pizza place, so we put in an online order. When I went to pick it up, it turns out they never got the order. The lady working there said they have had problems with it — they should stop offering online orders, then. I got a free Coke for my 15 minutes extra wait. I wound up driving around because the store itself is pretty shady inside, especially the weird little slots machine area. The ham and pepperoni pizza itself was decent for the price, but with what I went through to get it, I wouldn’t try here again.

One of the worst business experiences of my life. Owner took the online order and never delivered my food. Certainly took my money.
I called and he told me «I dont give a shit I just opened»…it was 4:25pm…I ordered around 2pm and called maybe 5 times getting a voicemail.
He then tried to charge me twice.
Food was horrific as expected.
Go anywhere else these other reviews have to be fake.

We used to order from Mr. Jim’s for work at least once a week. It was always spectacular and the pizza sub is the best. Haven’t been in that neighborhood in quite a while but I ordered the pizza sub today and it was exactly how I remembered it. Always delicious. I only wish there was a Mr. Jim’s closer to my house.

Their specialty pizzas are da bomb!!! I tried their Sticky Fingers pizza and it was loaded with toppings. It came with pepperoni, beef, ham, sausage, mushrooms, onions, and green peppers. Delicious!
I also really enjoyed the Nacho Stix. Gooey goodness in the form of stuffed crust packed with chicken, jalapenos, and cheese.
This Mr. Jim’s has been here for decades so they must be doing something right. I love the service and the pizza is yummy!