Thomas Charters

Keene, United States

3.1

8 reviews

Contacts

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Telephone:
+1 603-355-6347
Website:
www.thomascharters.com
Address:
93 Monadnock Hwy, Keene, NH, 03431
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Today

Today –
Local time (Keene) 05:49 Sunday, 1 June 2025

Business hours

Monday –
Tuesday –
Wednesday –
Thursday –
Friday –
Saturday –
Sunday –

Description

Specialties

Relax in style as one of our drivers takes your around town to a concert, event, to the casino, or even on overnight trips. We offer a wide range of charter services, so please visit our website or give us a call for more information.

History

Established in 1989.

Thomas Transportation Service Inc. has been serving Keene NH, Brattleboro VT, Greenfield MA, & Peterborough NH for 26 years. We started as an economical airport shuttle operator. Over the years we have grown to provide private sedans and chartered vans for more customized travel.

We have added luxury vehicles like our stretch limousine and the area’s only Executive Transporters concentrating on corporate travel as well as wedding and prom transportation.

In 2009 we established Thomas Charters and began operating luxury motor coaches.

Over the years we have grown our now diverse fleet ranging from small hybrids, large sedans & crossovers, conventional vans, luxury vans, stretch limousine, 31 passenger motor coach, 40 passenger motor coach & (2) 50+ passenger motor coaches.

Meet the Manager

Daniel K.

Manager

Previously employed by UPS I came to Thomas Transportation with a focus on safety, punctuality, logistics, & customer service. I made a smooth transition from delivering packages to delivering people and enjoy the always changing industry that comes with working in Transportation field. It keeps me on my toes and there is rarely a dull moment.

In my free time you’ll find me locally hiking Monadnock or navigating the rapids of the Ashuelot. I also travel the northeast (and beyond) for new adventures. There is a lot to expirience out there and I encourage all to get out and see this beautiful country. Carpe Diem!

Thomas Charters also recommends

Hancock Inn

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American (New)

Daniel K. says,

«Quintessential New England Inn. Few places on Earth are better than the Hancock Inn during the month of October.»

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8 reviews of Thomas Charters

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Place rating: 4
Walpole, NH
We don’t understand some of the poor reviews here. Our experience with Thomas has been very good, and we have no hesitation in recommending them to others. We use Thomas to get between Keene and Logan Airport, and they are reasonably priced and reliable, a highly under-​valued quality. We made arrangements for an early morning pickup after a red-​eye flight into Logan, and the Thomas driver was waiting for us. In addition, there was plenty of contact before that to be certain we were on the same page with the dispatcher. We were. The cost is $ 49 each way, and they use several vehicles; we have been in a van and a Ford Fusion; both were comfortable, and the drivers were on-​time, friendly and courteous (handling baggage, providing bottles of water, etc.). This seems to us a good company providing a good service.
Place rating: 5
Eden Prairie, MN
Staff was very accommodating and responsive. Called me upon landing and gave clear instructions on pickup. Driver, George, was one of the nicest guys I’ve ever met. I highly recommend their service.
Place rating: 1
Lowell, MA
This company was the one and only huge disappointment for our wedding. Booked almost one yr in advance for motor coach to transport my guests to and from hotel on the wedding day. Just 1 month before the wedding they out of the blue told me «a motor coach will no longer be available» on my wedding date (despite a deposit being sent almost 1 yr in advance.) At this point my only option is a schoolbus– fine, as long as my guests are transported safely. Only after the wedding coordinator reached out did they offer me a $ 300 discount for this. The following 3 wks I repeatedly requested by email/​phone an updated contract/​invoice with my payment in full, again only receiving 1 when the wedding coordinator reached out. Finally, the worst part, on the wedding day, guests were (thankfully) picked up at correct times, however at the end of the night, the driver left without my husband’s parents. You wouldnt mind but my FIL had ALREADY tipped the lady in advance on the bus there & ppl on the bus were shouting telling her to wait for them, as she continued driving away. When I emailed my concerns, I was told that their lack of communication was a «non-​issue» and that they spent «more time on my wedding than any other wedding this year.» Customer service and communication are abysmal.
Place rating: 2
RINGOES, NJ
Our school has utilized these guys a few times to take us to the airport on institutionally-​sponsored trips. They’re generally comfortable and have amiable drivers. One morning, though, coming back from Costa Rica, we had a lot of trouble reaching one of the drivers. He was nearly two hours late and I made at least three or four repeated phone calls before I could get in contact with dispatch, who had him call me on my cell phone. He was still over an hour away.
Not a cause to avoid the business entirely, but that was unimpressive. This type of business is predicated on reliability.
Place rating: 2
Keene, NH
Advertising van service to Logan? Then why squeeze 4 people and a driver in a car that holds 3 people. The perfume odor is an allergen. A van is a van! Keep your word, thomas.
Place rating: 5
Keene, NH
Great place to rent a car from Avis. The best customer service in Keene
Place rating: 5
Chelsea, MA
Fantastic service! I called them in a pinch to get from Boston, MA to Brattleboro, VT in 24 hours. I found and contacted Thomas Transportation. They require 48 hours notice, but were accommodating in finding me a spot on a ride for 9:30 p.m. the same day. I rode in a four-​door Ford with one other passenger. The driver was very kind and thoughtful — VERY KIND and VERY THOUGHTFUL. The conversation was pleasant, the ride was smooth and we got to VT in great time. My travel arrangements were last-​minute and difficult and Thomas Transportation accommodated me every step of the way! Thank you, Mike, Jack and Sarah!
Place rating: 1
Ben Lomond, CA
I had the most horrific ride with Thomas Transportation from Swanzey to Logan! White knuckled, terrifying! The driver (who did not introduce himself), was angry with management for making him take a run to Hartford after dropping me off. He drove 15 mph over the speed limit the whole way (70 in a 55, 50 in a 35 etc.). In the fast lane, he was using his knee to steer the car, while tailgating
the
guy in front of him and opening his screw top Mountain Dew and fiddling with his smart phone — again, while doing 70 in a 55. He had road rage too! I was texting my good friend in Keene the whole way about how scared I was! How did Thomas handle this? I was looking for the trip to be refunded (sure, I made it to Logan but with sheer luck!), instead they are crediting me a measly $ 30. They indicated that this driver had people requesting him and insinuated that maybe I was overstating the truth! Really, Ed Thomas and Melissa; that’s how you’re going to handle this!!! Shame on you! Thomas’s job is to drive, that’s what you’re in business to do. The egregious manner that the driver took me to Boston should have gotten us killed!!! 30 bucks, REALLY!!! Thought folks considering a ride, should consider elsewhere…
8÷30÷12 Update: Melissa has still yet to refund the $ 30; big surprise there!