This is the worst fast food entity I have ever been to and that is saying something. This small town is growing some… so yay… y’all finally got a Wal Mart. Good for you. Well, let me tell you this. You can’t run a McDonald’s Drive thru to save your life. I don’t eat fast food, period. But every once in awhile, my kiddo wants a happy meal. And it’s always on the way to grandma’s and has to be this crappy ass McDonalds. So, there are two lanes, right? The theory here is you take one order from one lane and alternate as to not back up either lane too long, right? WRONG!!! You people don’t get it!!! And it doesn’t matter what lane I pick, I always pick the lane you decide to back up. Every. Single. Time. I sit and watch you take order from cars after I’ve been sitting at the speaker for 4 – 5 minutes and 3 cars in the other lane have gone through. Does that make sense? Not so much. And heaven forbid, I say something! Then it’s my fault. I’m not running the drive thru. I’m just a customer. But I was a manger of a fast food entity for three years, so I do know wtf I’m talking about.(And it’s another reason I don’t eat fast food!) So, after this last visit… it will be my final. Because it’s apparent your staff is incompetent. I will say the one good thing that happened during this visit… the guy who served our drink through the window was nice enough to wipe off my large cup when your robot operated beverage dispensing machine spilled it everywhere and it was dripping all down the side. I did thank him for that. It’s no wonder that McDonald’s stock is plummeting.
Robyn M.
Place rating: 3 Athens, TX
I only went thru the drive-thru, rather than actually walking in. I also just got a Blueberry Pomegranate Smoothie for my drive back to Athens. I thought service was just fine, & I didn’t have much of a wait. Also, it was nice & easy access to the parking lot & drive-thru from the road, & I enjoyed the smoothie. I’d stop there again when I’m visiting Kaufman, as long as they aren’t too busy.
Matthew J.
Place rating: 3 Carrollton, Dallas, TX
Regular service and regular food for a regular burger joint = nothing special and no badness — easy 3 stars for effort lol
Billy A.
Place rating: 1 Dallas, TX
this is the worst mcdonalds I have ever been to. I live in kaufman, and I refuse to to go there anymore. They need new management. Maybe they should go to the seagoville mcdonalds and see how they should run their location. Go else where
Hippy P.
Place rating: 1 Palestine, TX
Horrible service. Check your order before u leave this mcds!