Once again we’re sitting in line trying to order food and the person on the speaker can barely speak English or understand it. Our orders are nearly 80% of the time wrong because of this.
Dominique R.
Place rating: 4 Cypress, TX
I used to work fast food and I realize how the chain can get backed up. Just to add some constructive advice… Hire more people there are a lot of people daily who leave Mcdonalds to go to another place just for convenience. I would recommend that both lanes are readily available if a back up happens. It’s a huge bonus having Apple Pay here at this location. With all the theft of identity and credit card issues I do not bring my major cards often. Huge points. The food was hot and the cashier was friendly. I know he was overwhelmed because I had been there before not to long ago trying to serve everybody and make sure the time didn’t tick to long. Great news is you having Apple Pay keeps me in the line waiting !
Missy D.
Place rating: 1 Katy, TX
Really!!! I know McDonalds is not the healthiest choice, but when I get a hankering for a McRib, there’s no denying one. So I ordered one and lo and behold… NOBBQSAUCE was on the sandwich. Since when did the McRib have no BBQ sauce? Was it lack of training or pure laziness? The sandwich looked like someone didn’t want to be bothered with making anything. Luckily I had some sauce at home to put on it myself. Get with it crew!
Steven B.
Place rating: 2 The Woodlands, TX
all fast food is gross. But if I have to travel and eat than I guess Mickey D’s isn’t that bad
Earl A.
Place rating: 3 Katy, TX
Its a McDonalds not different from the others. Same menus and similar service. This one is the closest to my house. They have a double drive through so there isn’t a long wait. The times that I have been here the service has been good, no order screw ups so that makes me happy. It has been renovated recently with flat screen tv and updated play area. Also new seating. They seem to do a brisk business always crowded.
Cole P.
Place rating: 4 Houston, TX
This is a coffee review. I only come here for coffee because I hate McDonald’s food. They make a good cup of coffee and undercut Starbucks in price. The drive-through is always very quick and efficient.
Melissa G.
Place rating: 3 Katy, TX
It’s a McDonalds. When desperate for food on a busy day, it does the job. Nobody comes here thinking it’s health food although you can find some healthy options if you try and do a bit of research before you go in. It’s even easier now that they have the calorie counts on the menu. The staff here? I’ve had some friendly people waiting on me and some yelling at me because I didn’t decide fast enough for their liking. I yell back now, but only during their rush hour(not enough time to spit in your food when you have 20 cars in line).
Mel L.
Place rating: 3 Katy, TX
the inside is quite nice since they remodeled. i have not had any trouble with the staff. i ordered a sundae and asked for chocolate and caramel, and they did it without charging me extra! the bathrooms are clean, which is always a plus, and they have a redbox here which is also nice. probably the nicest McDonald I’ve been to, but it is still a McDonald.
Alexander W.
Place rating: 2 Houston, TX
They have completely redesigned the insides. Lots of flat screen televisions and a nice sitting area that is really trendy. I forgot this location had a Redbox as well. Unfortunately, the staffing is still the same staffing!
Dan H.
Place rating: 1 Houston, TX
Need a quick coffee and this is the best option around? Keep driving, I waited 15 mins after paying and«pulling forward» while 10 cars behind me got their orders. I know that there are sensors in the ground at McDs to show how speedy their service is, I also know that telling a car to pull forward so someone can bring the order out to you is rigging the system to the mangers advantage. After giving up and thinking that my coffee was ever coming out at all I went inside and it was obvious they forgot about my coffee, which was cold and had to be remade and even then it tasted off. I know what you’re saying. «but it’s a McDonald’s, what do you expect?» Well, not much, just fast service and hot coffee. Never again McD’s, never again.
Samrat B.
Place rating: 1 Houston, TX
This place has terrible service. Incompetent to the maximum. Order a Fruit and Maple Oatmeal, a Baked Apple Pie, a Baked Holiday Pie(disgusting stuff-I didn’t order it for me), and a glass of water. In return, you will get charged correctly, but receive an oatmeal with all raisins, but no apples, two Baked Holiday Pies, and a glass of Sprite. For breakfast, that is disgusting. Take your money elsewhere.