Main Event Entertainment

I went Jan. 10, 2016 and it was my 3^rd time there. I was pleased to find they had a package deal for everything, bowling, gravity, laser tag all day for $ 17.99. We had fun doing it all, service for food while bowling was very good. The arcade is very fun, and I like that there is group games like pac man & air hockey for 4 players at a time. Arcade is pricey to be aware. Overall we will be going back soon.

Great place and family friendly for all ages. The reason of giving two stars — SERVICE SUCKS! I came back for the second time to give it a chance and for you to order a drink at the bar area… You have to get someone yourself. Sat at the table for a good 20 min before I gave up and called someone myself. I don’t know if they are short hand or just no customer service skills. A few pass us by and saw us sit down but did not even approach us to take our order. It was not busy. Only two tables in the bar area and we came on a Wednesday.

We found a roach at Main Event. We told the server about the roach, he said he told his manager. The roach did not get removed and it continued to enjoy hanging out there for the night. Also, they should not sell packages for laser tag, gravity ropes if they are booked and the kids never get to actually do those activities. There food is pricey for what it is and they don’t have happy hour food anymore.

Bartenders RUDE as hell, takes way to long to get a drink, she seemed to want to cater to one side of the bar which seemed to have her friends gathered around. Slow service and the night wasn’t that busy. NEVER going back to this place. If you guys want business better check your bartenders.

We started by getting appetizers in the restaurant area. Eddie was super nice. The food was ok. Then we played some games. Several of them did not work. When brought to a workers attention about 1 game in particular he said «ya it works when it wants to.» At least he gave us back our money from that swipe. We had a tab at the bar and it took 10 minutes to tab out. Then we bowled. We ordered drinks when we started bowling and finished the game without receiving them. Too expensive for such bad service and so many broken games.

I went to Main Event today (Sunday) for a birthday party and it was amazing. The place was so clean and well run and all of the staff was so very helpful and friendly!
We all had fun bowling and then went to the party room for pizza and cake. The pizza was hot and delicious and the girl in charge of the party was doing a great job at helping serve the kids and keeping the drinks refilled.
After the party room, we went out to the arcade for some games. The games were a little more expensive than most arcades (about 1.50−5.00 per game). A couple games weren’t working properly, but attendants were right there to help. There was one game that they weren’t able to fix, so they gave my daughter back $ 4.00 credit on her game card (the game only cost 1.75).
The laser tag and ropes course looked super fun and we will definitely be trying those out next time! Thanks Main Event staff!

I love this place! It is way better than Dave and Busters. The ambience is awesome, they play good music and the bar is good too. They have laser tag, arcade games and billiard.
This can be a good place for kids or even adults (since it’s open til 2 am).
The staff are nice as well.

Amazing fun in Katy! I have made this a frequent spot for fun with the kids and even just a cool date. The light up bowling lanes are super fun, as are the newish pool tables. My favorite thing to do here is play all the arcade games! The have a regular section and a smaller section for smaller kids. One of the most popular activities here is the Lazer tag and sky walk. This location also has a kitchen and a small dining area. You can order things like pizza, salads, ect…
With such an amazing place full of fun for all ages you’d figure this place would earn 5 stars from me… right??? The only thing stealing that last star is THE FOOD! This place by far has the most bland food in the universe. I ordered the chips and salsa, ranch dip, and guacamole, the bacon cheese fries, and a 18 in pizza. The chips and dips were all super bland! It wasn’t seasoned with anything. The fries were bad too. The only slightly saving grace was the pizza… oh my goodness… .do you have friends with stomach issues? Come here,…have fun,…and eat the food. It’s so bland that their sensitive tummies will be fine. For all the rest of you flavor seekers… just kick your heals up, have fun, then go eat elsewhere. That’s it. enjoy :)

I’ve been here a couple times now and will say the only time it was worth it was for $ 9.95 bowling/​laser tag on Monday night. I REALLY don’t like the set up they have for bowling. It’s too crunched together. I basically had to squeeze by the people playing on the lane next to us every time I wanted to walk by. The middle walkway between lanes is too narrow. It was annoying.
The laser tag was fun. The room kind of smelled musty though. Could maybe use a good deep carpet shampoo and disinfectant.
Their game selection is good. I like Dave and Buster’s better. I also don’t like the whole electronic ticket thing. I think it takes some fun out of the experience when you don’t get to collect your paper tickets after a game. That’s just how I feel about it.

The summer fun pass ($ 15.95 before 4pm) was definitely worth it and was an affordable way to experience most of the attractions: bowling, billiards, laser tag and gravity ropes. My friend and I were disappointed to learn that there was no rock climbing like the website had promised. The arcade games looked appealing, but came at an additional cost, so we didn’t play any. The facility was clean. Service was neither great nor terrible — the employees looked a little indifferent and bored with their jobs. Activities like laser tag and gravity ropes require tickets and are done in large groups (so you might be grouped with people you don’t know) and happen in 20 minute sessions. We had a good time, but this place might be a little too pricey without the fun pass.

Of course spending $ 100 to play games and get tickets for $ 1 worth of candy is expected. But that aside… Saturday night and the place is packed. They have ONE person working the booth where you exchange your tickets AND get laser tag and gravity tickets. Every trash can is overflowing, bathroom is filthy and trash cans overflowing. No paper towels. Dirty cups and dishes are EVERYWHERE. We ate in the restaurant first, service was terrible. We waited 20 minutes for our appetizer which was just chips and salsa and then our entrees came out about 3 minutes after. We had to flag down our waiter anytime we needed something (including a pen to sign the dang check) as he wasn’t paying any sort of attention to us at all. Tried to have a fun night out with the family. Should’ve stayed home with Netflix and pizza!

We went to main event for bowling with the family. We ended up buying the pass for all the activities. When my kids went to do the ropes activity, they were told to get a ticket even though no one was on the ropes. They left to get a ticket and came right back. The guy left! I saw him do this numerous times to kids. I spoke with the manager, Connor. He explained «they were short staffed». Really! Why sell tickets if you won’t give access to the activities. RIP OFF!

Came here for a birthday party and this place while fun, is kind of pricey.
This review will be short but sweet. Our party host Dakota, was amazing. Attentive, polite, and just overall great.
The food for the kids was better than expected. I tried a bite of theirs and it was good.
Their Cobb salad was smothered in dressing. Kind of killed it for me. But still was good.
The bowling was fun! The place is big and still new.
Will come back, thanks again Dakota!

My family and I recently visited Main event and we had a blast. The service was excellent and the kids had a blast. Me and my family played all the games we wanted for hours and it was only about $ 50 bucks… great value great time great place!!!
Travis Hance

This is a review about my experience as a guest at a corporate event, not the everyday customer. I hope this review would help those event planners to have a successful event.
I was lucky to be invited to a company party last year at Main Event in Katy. We arrived around 9 am. Of course, there were parking, plenty of room to roam around and all the luxury that standard paying customers didn’t have.
The meeting rooms were enclosed with sound-​proof glass walls. But the music was still loud. The presenter had to talk louder and it was very distracting. They couldn’t lower the volume because other parties were occupying the video game area. (Note to party planner: make sure a loud speaker is handy.)
Now let’s talk about the food. Their dishes had fancy names on the menu. But they can’t compete with the movie theaters or amusement parks. I identify myself as a picky eater with dietary restriction. I sampled the food and smiled at the buffet line. I wish I could just buy my own food at the concession stand. But noooo, there wasn’t anyone staffing it. (Note to party planner: prepare for your plan B.)
One cool thing was the endless soda fountain — all you can drink is a must in this Texas heat. You have to keep the cup with you and don’t let bus people take it away. I think you need an armband for the privilege. Oh, one more cool thing was the interactive projection floor in front to bathroom area.
Just like any other amusement center, you earn tickets and redeem prizes. Nothing to brag about the games and bowling. But the laser tag game sure was a great way for team building. My only grumble was the challenge to enjoy ourselves with elementary schoolers running around. (Note to party planner: ask your sales if other parties are booked with grownups or youngsters.)
To get away from all the craziness, there is a sports bar and an outdoor seating area by the entrance. Overall, the staff was very helpful as they were at major theme parks. I had a lot of fun acting like a kid as we enjoyed this multipurpose entertainment facility.

Came here for the first time for a niece’s bday party. Guess you can say it’s like a Dave & Busters/​Palladium Theater for kiddos. Can be pretty chaotic, but I hear they are pretty organized when it comes to birthday parties. They make sure all the kids are on a set schedule for each event (ie laser tag, bowling, lunch). I like that adults are able to enjoy some drinks and bowling as well. I’m not sure how much bowling was, but from what I hear it sounds a little expensive.

The most overpriced game place in Katy. I heard it was costly but still took the kids and tried it. Over the top. $ 2.00 for a simple arcade game. $ 35 for hour of bowling. Entirely out of range for what they offer.
For bowling go to Times Square. For arcade go to Chuck E Cheese.
We will not come back here.

Main Event is 5-​stars in the eyes of all the children running around, slurping sodas, bowling, laser tagging, playing arcade games, downing pizza and ice cream …
As an adult, the super slow service brought it down to a 3. Which still isn’t too bad. But for a business that hires mostly teenagers — that aren’t too motivated to offer fast service at the bar, with the food, coordinating our birthday party — it’s a pain. I think some of the staff needs some retraining.
There were a few hiccups here and there, but so many activities going on — pool, bowling, laser tag, arcade games, a pizza and gelato café, a diner, a bar … it’s a good spot for birthdays or other kid-​friendly celebrations.

They have had excellent customer service both times I’ve been here. The most recent time the manager gave us 4 free game cards to use while we were waiting on the «all you can play» promotion to start. They don’t allow you to get tickets but they kept the kids busy until it was time to bowl. Thanks!
The food here isn’t that bad either. We always get the wings and they are nice size and always fresh tasting. The nachos and pizza is also pretty good.
The only bad thing is that there isn’t ample seating near the arcade area. This is very inconvenient if you (the adults) want to hang out and eat and drink while the kids are playing.
There’s usually promotions running so be sure to check them out online prior to your visit.

*quick tip: summer pass is worth it! You’ll be there for a good 3 – 5 hours* adult experience — did not attend a child’s bday party.
This place made me feel like a Teenager again! If only they had a roller rink inside it be perfect!
My adult cousin celebrated her bday here on a Saturday night.
We did the ‘summer pass’ for adults $ 17.95?
Pretty much offered all the activities except for the arcade games.
It was worth it. We were there from 8:30pm-1am! It’s great for a group, everyone purchased their own wrist band & if you don’t want to partake in the activities you can just lounge around.
The bowling will take about 1 – 3 hrs wait, depending if you’re requesting for 2+ lanes.
We weren’t on a schedule, and just went with the flow. If you’re on a time frame, I don’t suggest spending your time waiting around.
We started off with pool, slowly our party was growing. Some started bowling; the kids did this ‘gravity’ rope thing or laser tag. I believe 2 hours later we were able to connect our bowling time with our group. Even though the pass says unlimited bowling, you only get to play one game per lane. If its not busy, you can request for more time or you’ll have to be back on the waiting list. Which I find fair for others to get a chance to play.
The crowd died down after 11pm. We started doing laser tag. Able to play a few rounds.
Warning: it can get very hot, if you’re really serious into the game!
As chaotic this place may look, it’s quite clean to me.
Food is alright, don’t expect something 5 star. There’s a food court, bar, or wait service for full menu. Pizza is pan crust, very heavy & dense. Chicken tenders & fries are ok. The queso on the nachos is quite interesting… weird. But still got you coming back for more.
Just a reminder, the majority of the staff are teenagers. Give them a break on top notch customer service.