Kroger

I have been shopping at this location for 8 years and this is the very LAST time! Frequently, the prices do not ring up what is shown on the shelf and I have to bring it to the checker’s attention so I have even started taking pictures of the item with the sale price and if it rings up wrong, they can’t dispute it. It has become annoying but because of the coupons and fuel points, I have overlooked that and continued to shop here. However, in addition to one time being chased down by the manager as I walked to my car because he thought I had stolen something. Which of course, I did not. I had a bag from the pharmacy along with some smaller items purchased at the pharmacy. Then recently, my husband was being harassed, humiliated and followed by an employee of this store who still continued to call him names in Spanish while we were checking out. A so-​called manager was bagging the groceries and didn’t say a thing to her but when I loudly asked her what her problem was, they called over a male manager to speak to my husband. Even after explaining what this woman was doing, the manager DID NOTHING! He didn’t tell the woman to get away from us, reprimand her or even apologize to us on her behalf or on behalf the store. Needless to say the so-​called CUSTOMER SERVICE at this store is terrible and I will never shop here again or at any other Kroger for that matter! There is a new Fiesta on 529 that is clean and prices are reasonable or good olé HEB will be happy to get more customers.

Omg I am so tired of this woman at the self check outs. Making comets of what I am buying. today was the last straw I will never be back

I had no problem with Kroger gas station before until today I came across a gas clerk was telling me she cant charge my credit card is for a specific amount when I know I have been at the gas station before and the clerk charge my credit card just fill up my tank it automatically

I have been a customer for years and I’ve seen managers come and go, good and bad it’s always been corrected but this last visit did it for me. I have never been to a grocery store where you have to accommodate the employees and management I am not used to being told what line to get in and that I can’t request anything fresh. I will not be returning ever. What a shame this was my go to store.

I wrote a review on one of the other Unilocal postings flr this grocery store. I will not be a returning customer here. The details are in my other review but basically: dirty outdated store with extremely rude employees. I will take my business elsewhere.

Always has what I need, aisles are clean and clutter free, veggies and fruit fresh and meat is excellent especially the pork chops and steaks. The sales on snack items always grab my attention.

Imagine it is super early and you need something in a rush. Not many people to be found but the ones you do find are fantastic. That’s what I feel about Beverly and Raymond. Very friendly early in the morning despite the fact the hours listed show that they were closed. Thanks for the help.

Needs more organic ! Please

This is an enormous grocery store that carries pretty much everything you need. The prices on fruit were fantastic, although in Texas it appears vegetables are only used as vehicles for dip (carrots cut in the shape of chips?). The meat is also crazy-​affordable; for example, it was less than $ 2 a pound for the meatiest baby back ribs ever.
While they don’t have a few things we were looking for (no grated Romano?), there are a number of items that let you know you’re in Texas. These include:
10 lb. buckets of chitlins, ready to eat tamales, blackeyed peas up the wazoo, dried chiles everywhere, and Shiner beer. I was only aware of the Bock, but apparently there’s a blonde, a hefeweisen, and other seasonals.

Pro: You earn gas discounts. Their gas is pretty cheap anyway!
I love their manager’s specials. Greatly discounted food that is near expiration date, but still edible. $ 2 for a loaf of parmesan bread that sat on my counter for another week. $.99 for bags of salad that stayed good for 4 more days! Can’t beat that!
Cons: Every time I’m in there, the kids who are checking me out can’t stop discussing who so and so is going out with now long enough to say hi, how are you doing. It’s super annoying.
I have had 2 experiences here of buying spoiled food. One was some chicken that had gone bad like 3 days before the sell buy date. The other was a can of soup that had expired 2 years ago. That really says a lot about this place. I’ve also been shopping in the produce section and have had to pick through molded and rotten foods and swat away gnats. Disgusting.
After giving this place several chances to be good, I’ve decided I will only shop the manager’s specials here. Otherwise, my time is better spent driving to HEB.

Cheapest grocery prices hands down. I love their 10 for 10 specials where everything is a dollar and I love the full discounts for grocery purchases. I’m considering transferring my prescription to Kroger. If you do I believe you also get a $ 25 gift card for groceries. Pretty nice wine selection as well.

This review is actually on just a gas station aspect of Kroger’s my wife normally shops here so I can’t really speak on probers as a grocery store but in regards to their gas prices I love the store because my wife does quite a bit of shopping here so we are in points towards discounts on gas and the last time I came here to buy some gas I save $.20 per gallon which was freaking awesome kudos to Kroger’s for implementing this program because I feel it drives more business and people are more eager to spend over $ 100 because they know they’re going to get points for the discount on the gas that they also produce which is a win-​win situation in my opinion from a business standpoint

I like coming to this location because (1) you get savings on gas when an x amount is spent on groceries (2) the lines are generally not bad (in comparison to WalMart that’s across the street). The parking is always pleasant. The employees are usually helpful. I just have one pet peeve I was faced with during my recent visit. The cashiers were carrying on conversation between each other while checking me out. I hate to be a butt head but I don’t like that. I feel when a customer is around personal conversations that does not involve the customer should cease until the customer has left. Everyone should practice good customer service. Your customer could be your potential boss that might offer that big pay increase somewhere else.

We just moved to the area and started shopping here as opposed to HEB because of location. Now that I’ve gone shopping here for the past 5 months and got burned every time, in one way or the other… I will not be shopping there any longer. The staff is completely incorrigible, the store is way outdated, pretty funky in general. Apparently our business wasn’t appreciated. Buhbye Kroger!