While this store may have a pretty good selection, checking out is a NIGHTMARE. Seriously. Probably around 10 registers, 2 are open for sales, and 1 is open for returns. Yesterday I waited probably over 15 minutes in line when there were only 2 people ahead of me. Today I needed to return an item I bought yesterday. Same register situation as yesterday and AGAIN I had to wait 15 minutes in the returns line. The manager(while he seems like a nice man) came to the register at least twice and said nothing regarding my line and the other two lines becoming increasingly long. Not sure if management doesn’t notice these things or just doesn’t care.
Taresa K.
Place rating: 5 Katy, TX
Ahhhh Hoppy Lobby. A wonderful smörgåsbord of arts and crafts for all the entrepreneur’s, small businesses, and crafty moms, dad’s, children & grandparents. This place is suitable for anyone with a crafty type imagination that can turn what the love and do as a hobby into a business. Why do I love Hobby Lobby? Because it’s freakin awesome! And has everything a gal needs to accomplish a creative masterpiece. The atmosphere is happy when you walk threw the doors. It smells nice, very clean and employees are always helpful and knowledgeable if you need help they can assist you. The hours are great. They do close on Sunday’s but that’s fine with me. Some things in the store are z bit overpriced in my opinion but that’s just my opinion lol. For the most part this store is like my Home Depot but for girls Hobby lobby this is my kind of place. I hope this review was helpful and I hope your experience here is wonderful like mine. And I hope you have a gr8 day SYOY!!:)
Randa T.
Place rating: 2 Houston, TX
This is a very small store with few choices. I had to settle for a wicker basket that really didn’t suit my needs, but it was all that was available. And its not like I was searching for something rare – I just needed a medium sized basket. The check out lines were horrendously long and only two checkers were working. My poor cashier was new and was struggling to do things in a timely manner but with approximately 10 – 15 people grumbling behind me it was difficult as the pressure was on. Reading other reviews leads me to believe this is a continual problem that remains unaddressed by management.
Laura S.
Place rating: 1 Alpharetta, GA
This is possibly the WORST store I have ever been in, certainly the worst Hobby Lobby. I just waited in line for 30 minutes to buy paper for a project for my daughter. In that 30 minutes, while the manager was hanging out at the returns counter, the cashier in our line had to individually wrap every item the person in front of me had, and in the entire 30 minutes, no one came to help the cashier, including the store manager. I finally switched lines, and then stood there while the cashier in that line waited for the manager to get off the phone so that he could help her with an item that didn’t have a price tag on it. Finally just put my stuff down and walked out when the manager needed to go find the item so that he could price it. I’m done with this company. It’s sad bc they have some really cool stuff but I would rather pay extra at a store who actually wants my business and cares about their customers.
Elaine W.
Place rating: 5 Katy, TX
Absolutely love this location! It’s always fully stocked, has a way better selection than most other Hobby Lobby’s, it’s larger, and they seem to always have several cashiers making it easier to check out quickly. I will only now shop at this location.
K K.
Place rating: 2 Houston, TX
The pace was frantic like DIY was ending today. Staff were in short supply, left without purchasing.
Kristin m.
Place rating: 2 Danville, CA
Great products but hate the check out lines, antiquated checking out process and the employees are not very friendly — including the manager. I would much rather go to the one off i10 and fry.
Sheny S.
Place rating: 5 Los Angeles, CA
I love this store ! It well organized and it kept intact . During the holidays it can get wild and messy but what store isn’t during those times. Is my one stop store for all my arts and craft needs. Also you can get great coupons on their website !
CoolHand L.
Place rating: 1 Katy, TX
We wrote to the CEO of Hobby Lobby after an experience we had at this Hobby Lobby yesterday. The manager was rude and missed a nice sale from us because of it. We will not go back. Most of it is Chinese low to no quality merchandise anyway.
Melissa G.
Place rating: 2 Katy, TX
I loathe coming into this store! the only reason i do, is because aside from this store our only option is michales. first off, the lines at this place are ridiculous! there are so many lines, and usually only 2 people working. the prices are so outrageous and its more like they are trying to be a good homes, or kirklands than a hobby store. i would much rather drive up to I 10 to Joanns than to come here. what is nice about this store though is that they are close, and in the neighborhood… so when i am in a hurry and need something like a special glue, paper, i run here, but really every time i come here with an idea of what i am looking for, they dont have it. their fabric department is usually pretty scarce and again, have really high prices.
Elizabeth M.
Place rating: 4 Houston, TX
Preface: I hate shopping. I hate messy stores. I typically HATE craft stores like this. Good: This place is so well managed. Everything is clean, spacious, organized. Service — the framing department is amazing. I wanted something matted and framed and it was done immediately. The employee was courteous, offered suggestions… it was refreshing. Great place for pinterest projects, framing, fake flowers that look unbelievably real. Bad: I imagine this place would be wretched on a Saturday. I suggest going when they are closing on a weekday. That is the only time I will go. I believe my experience was so great because I was one of three shoppers in the store.
Adam R.
Place rating: 3 Houston, TX
My neighborhood Hobby Lobby. Its been here for years. It is nice to have a one-stop hobby shop close to home. Make sure to inspect your item thoroughly before purchase. I don’t have a good track record of grabbing flawless items on the first grab here. Seems like they might be a bit rough in the warehouse. Other than that, no problems!
Sandy M.
Place rating: 2 Katy, TX
If you are looking for quality art supplies, I would definitely not go to this store. The selection is okay. Some of the paint looked old. I purchased tubes of white and blue gouache paint. The white was watery and the blue was so thick and stringy it was not usable. When I went to return the blue paint, they would not give me a refund because the paint had been opened. Obviously, I had to open it or I would not have known it was poor quality. The paint is overpriced to begin with. The woman I spoke with said she was the manager. She will no longer be getting my business.
Sonia C.
Place rating: 5 Katy, TX
This is a fabulous Hobby Lobby. It’s clean and new. They have nice quality artificial flowers, lots of reasonably priced décor, plenty of scrapbooking needs, quilting and decorator fabrics, art supplies, a limited supply of baking needs(candy, cake decorating, cookie making) and other general craft products. I really like this store. It’s much nicer than the one on North Fry, but I actually like that one too!