OfficeMax

Went in to make some prints & the lady behind the printing stations was Rude! She had no customer service, seemed like she didnt even want to help me. She had an attitude. Made me feel uncomfortable. It was my first time printing and i was unaware that they could put more than one picture on the page if the picture was small. (3×2 can fit 3 to an 8×10 paper) rather than her telling me that, she went on and let me print singles. What should have been 5 pages became 20 pages! Making my total a ridiculous amount. Will never go their again.

I was on vacation from work back in December 2015 when I stepped foot into OfficeMax. I was on a mission in searching of planners to give away as gifts to co-​workers.
As I entered the store I was greeted right away. I figure I browse around the entire vicinity to see if there will be other items that I may purchase in the future. I noticed all the office equipments which included computers, printers/​copy/​fax machines in one, office chairs, desks, as well as office cabinets.
Browsing around some more I noticed all the different cartridges a person may need for home or office printer. There were printer papers as well. I need to remember to purchase an extra ink cartridge for my printer.
I took notice of all the other office supplies like pens, pencils, staples, stapler, paperclips, and I even found the daily/​weekly planners. I also took noticed that OfficeMax have cellphone chargers and cases for individuals with a IPhone smartphone.
Once I grabbed the planners I needed for my co-​workers it was off to the checkout counter. I noticed there was a gift card stand near the checkout line. Many gift cards to choose from including prepaid Visa cards.
I approached the checkout counter and gave the associate the items to scan. The employee was very friendly and even asked me if I wanted to join the rewards program. Which I did and I need to register the card. The transaction was done really fast and I was praying that my CC did not get declined… thank heavens it got approved and I was able to leave the premises right away.
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I emailed the print center for a quote for copies and attached a file. A few hours later, I called them to ask if they received my email, which they did. I thought maybe then she could give me a quote over the phone, but she asked if I wanted her to call me back or reply via email. I figured she was busy, so I told her she could email me. I probably should’ve just walked in to get a quote. It’s been almost a week later and still no email. I took my print job somewhere else.

Computer emergency… Help I can’t Unilocal.
I turn my computer on. Click on the google icon. Type in Unilocal.I begin checking out new businesses, wavering whether to write a review, and then a luminous loud voice goes on.
****SECURITY WARNING, CALL THIS NUMBER 123−456−7890 (not real number) YOU HAVE A VIRUS***** I immediately x it out.
Sure you can go on Unilocal on your phone app but it’s a different experience on the desktop. You can call me old school.
I tell my husband to take a look at the computer and it doesn’t pop up for about a week. Then I get a pop up stating I have a virus and to call a number. I try to close it but it continues to pop up. I tell my husband again. He says it’s fixed but the next day it pops up.
I try again to persuade my husband how bad I need the computer fixed.
Me: «Babe, I need the computer fixed because I need to do stuff for work.»
Husband: «Well you shouldn’t be bringing stuff home for work anyway.»
A week later.
Me: «Babe, we need to get our computer fixed because our son needs it for school,» I plea to my husband. «How can we ask him to strive for A’s when we can’t provide the means necessary to attain it?» I tell him in a concerned voice.
My Husband: «Fine.»
Customer Service: outstanding
I called first and the woman who talked to me was courteous. She answered all of my questions and because of the nice customer service on the phone, I decided to bring my computer to Office Max.
A woman saw me lugging my hard drive into the store and she immediately greeted me. She directed me to where I needed to go and told me Jacob would be right with me. Jacob chopped right into business and asked me what’s wrong. He asked me fill out some paper work. He asked me what what’s happening. Within a few minutes of surfing on my internet he agreed that there was a virus.
Jacob explained each package that they offer. He answered questions that I had. He gave me tips on how to prevent my situation from happening again.
Tech Services:
Office Max offers FREE PC tune-​up.
This boost speeds, identifies threats and checks for viruses. After the check I opted for the platinum diagnostic, repair and protection. (I snapped a picture of what the package includes).
Inside the store:
It’s well organized and clean. The aisles are big enough for a stroller to go through.
Parking:
Tons of parking located in front of the store.
Other products:
They offer office and school supplies. Sometimes at ridiculous deal for one cent (minimum purchase required). Furniture for the home or office. A good amount of items to keep your work organized. I’m a pen hoarder and this place supplies my ridiculous addiction. Yes, I need that pen in glittery purple that has a clip because it looks pretty on the paper.
Overall I’m happy with my experience with the computer repair and will return if I have other computer problems.

I went to OfficeMax in hopes of getting a new desk. I found one on display and I asked the associate Sandy if they had it in stock and she checked and said Waikele had it. Then she asked me if I was interested in a desk that was on clearance so I said ok can I see it and she went to the back to bring it out. I then asked her if she had a lateral cabinet to match it and she said no but went in the back and came out with great news! So Sandy found another desk same price different color on clearance and a lateral cabinet to match it. I was so happy she found matching pieces… She is an awesome, friendly associate that made me spend way less than anticipated. Thank you Sandy for going above and beyond in customer service! :)

Yes they have all your basic office supplies. Store was clean and looked well organized. The employees that I talked to were not nice or helpful at all. In fact it seems like they have that I don’t care about you or what you need attitude. If you need assistance I wouldn’t come here. Your just going to waste your time and get upset. If you know what you want and if Target doesn’t have it then this might be the place for you.

Superb customer service! I’ve had the pleasure of working when Sandy and Charles here. I’ve been desk hunting for two days now and have gone to several sites and locations today. I’ve finally decided to purchase a desk that I found on their website. Sandy was very helpful and informative regarding my questions and concerns. She even gave us advise to help us save money. They were going to price match for me but got me a cheaper deal. Charles helped us with loading our desk into our vehicle. He also helped me find a great printer for my needs and at a great price!
I would definitely recommend this location to others based on the service I received.

I always come here whenever I need school supplies. Last time I was here one of the employees told me that if I purchased a certain type of copy paper that I would qualify for a rebate. So I went ahead with his opinion and purchased the paper he suggested. A month went by and I got a letter in the mail saying that I wasn’t qualified to get the rebate
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This place is ok. I went here the other day to get a personalized stamp of my name and the girl who was helping me was very good about explaining the different types of stamps. Upon check out she reminded me that I would get a call within 24hrs to pick it up. Sadly it has been two days and had to take the initiative to come by the store and ask if it was ready. Thankfully it was. This time the girl who helped me didn’t upsale when I asked her where I could buy the refillable ink she kept insisting that they have it in their department and I didn’t need one til later on. Idk whatever’s so I didn’t end up buying the refillable ink. I guess I’ll wait until I run out. Anyways so I needed some school supplies so I went and got me some folders and highlighters however when in line as I was ready to check out another sales girl came on register but took the customer after me? Like seriously? Talk about rude customer service. Finally when a guy came on register he rang me up but started murmuring words under his breath. Like what?! Did you ask if I wanted to become a member holder or was it my total you said? Lol. Seriously dude speak up. This location needs help on customer service training. Smh*

I’d give negative stars if I could. Pandora One, does not interface with my vehicle and with no help from Pandora except to keep telling me to use their Non Working instructions on how to cancel I keep getting billed and can’t stand the lack of options with the interface. Need it to go away but no luck yet.

Needed a document scanned and when I went back to check my USB, it wasn’t there. They offered to refund it but it’s something I needed today. Maybe simple file verification practices would help. I was a little surprised to see it done through the copier instead of on the computer too. Ill make sure to have it checked out next time BEFORE I leave.

I had to make an ummm art project a.k.a. fake parking pass and the staff there was in good spirits about it. So we went over different stocks of paper and best way to create the most authentic looking product.

Very clean location and staff that are helpful when comes to products in the store and services. I like that I can make copies and use my ‘credit card’ versus like the old fashion way of waiting for them to print out my information. Bad perks… if you screw up, you pay, lol.
Would have given 5 stars, but their ‘Free Wifi’ is terrible and when I ask the staff about it, they don’t know how to fix it. So I have to walk to Target’s Starbuck’s to check-​in to OfficeMax. Sad.

Convenient locations, lots of parking. Plenty of workers was able to find someone to help me very quickly. Store was neat a well organized.

Beware, Office Max and Office Depot just merged and Office Max is now totally out of control. No inventory and no information for when they will get inventory. Zero customer service and no loyality for long time customers.
I love it when a store manager tells you he has no idea what’s going on and is totally unwilling to find an answer. Another well managed merger…
Time to shop local, hello Fishers.

The store has great selection but that’s not what makes it great. Its the people that work there. I spent quite a lot of time at their office/​printing service center and they always have time for you and do everything they can to help.

It can get a little pricey here but they have a large selection of office supplies. They also have office max printer ink that may be compatible to your printer but for a lower price. They also have a program for military members where they sell you their products at their list price. Don’t know what that means but saved about $ 10 on my bill that was supposed to be $ 76! That’s nice!

Nice location with plenty of parking. The store was clean and well organized. Employees were all friendly too.
Went in to buy a file cabinet and they had what we wanted. Took the ticket to the front register, paid and they brought it out for us to load in our car.
They seemed to have quite a few sales going on too, it’s always nice to pay less then retail price. Certainly a good location for all your office needs.

Convenient location for me and the store is new and spacious. I still prefer the Waikele one for some reason.
I was able to get a Kindle Paperwhite during their 20% off special for only $ 95 + tax. Regular price is $ 120! They don’t keep them on display out on the floor for some reason, you have to ask specifically for the Paperwhite and it’s kept in the back in storage. Kind of weird.
Good customer service. I got stopped about 7 – 8 times (literally) while in the store asking if I needed help. Almost to the point where it was getting annoying having to muster out a response to everyone when I was sick and could barely speak.

Although I have to say that I am not an office supply enthusiast or a printing guru however I do know that the printing department knows their stuff. They are fast, efficient. and talented. They are all personable and they truly strive to make the customer happy. Prices are fair and turnover is quick.
As for the rest of the store… it’s basically what you would expect of an office supply store. Chock full of paper and pens and things to keep any administrative professional happy as a clam. I was disappointed that they did not carry calligraphy pens. I have had some poor service from the staff at the register however it was once and I can’t judge a big store like this on one young girl who decided to keep conversing about the color of the backpack that she wanted instead of ringing my purchase. Overall… if you need pens… or printing… this is the place to go!