Dental Care Kapolei

I have visited many Dental Offices over the last 30 years and I have personally gotten to know the Doctors, and all the Staff thru many, many visits. I always feel the genuine concern for my well being and health from everyone that works there, and the equipment they use for treatments and care are always being upgraded to reflect a comfortable esthetic, clean area for the least amount of anxiety. All the effort they make to ensure patients are comfortable shows in the way they care.

Took the 4 of my kids today here for the first time and I’m very happy with the service. They were very effective and efficient! Workers were very friendly and patient with my kids. Dr. Santiago was very informative! Decided to make an appointment for myself.

I wish they still except my insurance best dentsl. office ever

Very professional and well organized. They manage their time well as they are typically on time with no waiting in the waiting room. Good customer service too.

They were able to fit my wife in today but wasn’t able to perform the root canal needed. If you’re in terrible pain and need to get the procedure done right away especially if dealing with your back molars, best be looking for a dentist that does can do it at the same appointment. Otherwise, they will refer you out to another dentist that has better equipment to deal with your back molars. Otherwise, if you’re just looking for cleaning and basic care. This place is okay.

I would not recommend this dentistry to anyone. With my past two experiences being there I wasn’t quite happy with their service. The receptionist are quite friendly & helpful however their team members who work in the back aren’t such a pleasure to be around, at least for me from last two visits. Each time I went I was seen for a review to figure what the problem is. Then they see if they’re able to work on your tooth that day if not you have to schedule an appointment for another say to WORK ON IT. Now they had double booked me both times & it was quite disturbing I must say.
I had a tooth that I needed to have a root canal done on but they couldn’t work on it that day, I couldn’t get seen until a month or two later but i coukdnt wait that long so I got it done elsewhere. Then I came back to put a cap on it & they still were unable to work on my tooth then. & at the same time I had another tooth that was bothering me but again they couldn’t work on it. They did xrays and all but nothing further was done. No work on any of my teeth!
I’m not bringing my kids here even if my husband is being seen here! I’m sorry but their service sucks!

I HATE GOING TO THE DENTIST!
I really do… which is why I haven’t gone for a while. Which means I’ve let cavities go unfilled and I really shouldn’t have.
So, in my experience, that means when I finally do go to the dentist, I am going to hear about it in a condescending and annoying manner.
I have been having pain in my lower right molar. It got really bad today, so I called for an appointment.
When I got there (early), they did not give me the runaround. As soon as I sat down, my name was being called. They knew I was in pain and got right to the point: X-​Rays, then almost immediately following, the Dentist.
The news wasn’t good, but it was handled very professionally, with compassion and no lecture about the state of my oral hygiene. Appointments made, prescriptions issued — all in less than half an hour. Amazing. I’m keeping this dentist.

I have really enjoyed coming to the dentist again! The staff is very friendly and welcoming. It is nice to walk into a place and they know who you are! They are very accommodating and will go out if their way to make sure your insurance will cover a procedure before having it done. They offer a variety of payment plans which is also great.
I would have to say though, their customer service is awesome, the office is very clean and that makes it all the better!

Decided to find a new dental office and decided to check this place out after reading a review from another Unilocaler on another dental office in Kapolei (Gentle Dental). So glad I did, because this is the best dental office I’ve been to ever. Staff don’t talk to you like you’re 5, the place is clean, everyone’s is friendly and ACTUALLY gentle, and with insurance, it’s not too bad. What I also liked is even though I was a new patient, everything was able to get done in one day, where as the previous dental office you go in for just your x rays and then have a consult, and come back another day for your cleaning. Seems like a way to make more money off office co-​prays if you ask me. This place is great and I’d recommend anyone looking for a dentist in the Kapolei area, to come here first.

Affordable with insurance, clean facility and very up to date tools!
The office staff is friendly, and so are the dentists. They remember my name even though I only come every six months and actually remember little details about you to make small talk which is very personable. There are four dentists at this office. The place has newer equipment, and even the x-​rays you take go straight to a computer facing your chair so you can see your x-​rays within a minute! There is also a television at each cleaning station and you can change the channel if you want while getting your teeth cleaned.
The dental hygenist I have is always friendly, and takes her time to do a good job on my teeth cleaning. Usually I will stay for literally one hour to do a full cleaning. I feel they do the job well, and you don’t feel scammed or rushed for what you pay for.
They are also gentle on your mouth/​teeth and I never wait too long when I have an appointment. They are always on schedule and on time.

Friendly Staff Cool Environment. Accept all insurance, they also make it easy on your pocket. Payments hey spread out the payment to make it easy on you to pay. I think that’s cool. I know where I use to go I had to pay the full amount and sometimes it hurts…

It’s my dentist & my kids. Their are two doctors here that go by your insurance. The staff is so approachable, helpful, informative, friendly. The office is so neat and clean, I actually enjoy myself in the waiting area than from other doctor’s offices. Haha. Also, the TV remote is always available to change the channel. Haha! They fit my schedule and it’s in a convenient area!