Baby Cakes

We visited this cupcake place because it was voted #91 on the top 101 Best Cupcakes in the US list. We found it odd the person working wasn’t aware of this. We ordered a carrot cupcake and a red velvet. The carrot had a nice cream cheese frosting, but the cake was a bit dry. The red velvet did not have the standard cream cheese frosting. Whatever vanilla-​type frosting used on the cake was not very good. Neither cupcake was decorated very pretty at all. I’ve had better… this is coming from a cupcake fanatic.

I placed two orders with BabyCakes recently, requesting deliveries to Raytown and Blue Springs since I don’t live near KC.
I placed the orders online and got a phonecall from BabyCakes for my CC. The woman I spoke with (didn’t catch her name?) was pretty gruff and must have been the owner as evidenced by other Unilocalers’ comments!
She asked if I wanted an emailed receipt once the order was processed; I said yes. During the phone call, she did not inform me of specific delivery fees. BabyCakes’ website says delivery charges are $ 7 – 35 based on zip code. Even though Raytown and Blue Springs aren’t right next door to downtown, I didn’t expect the delivery charges to be nearing $ 30 per order. Well, low and behold, I was charged $ 21 for the Raytown delivery and $ 30 for the Blue Springs delivery. Ouch!
One order I requested plain decorations, and the other I requested specific decorations per cupcake. The recipient of the latter order sent me a picture of all PLAIN cupcakes. Hmph. I emailed that picture to BabyCakes to let them know they goofed up the order. I gave them the chance to make me a happy customer — BabyCakes could have apologized, sent a makeup batch of decorated cupcakes, sent a gift card. No response back from BabyCakes. Nada.
In retrospect, I was the ignorant customer «assuming» the delivery would not be so high and failing to actually confirm. At the same time, though, as someone in a service business, she should be more upfront with delivery prices so they’re not an unpleasant surprise to the customer.
I will not use BabyCakes again simply because of the delivery fees and the poor level of professionalism/​service.
I give a 2-​star review because the recipients told me that the cupcakes were delicious.
PS: I showed my husband the picture (4^th paragraph ABOVE) of the plain cupcakes. He said, «those look like you made them!» He said that he’s watched me bake cupcakes, whip up some different frosting, and use various tips to pipe on the frosting. I’m an amateur baker, so what does that tell you about BabyCakes?!

I have been to Baby Cakes a few times after work to get a half a dozen or so cupcakes, for small occasions. The cupcakes are around $ 2.95 each, which is on par with other cupcake shops in the city. My family always love their flavors, from orange, banana, strawberry, key lime, and carrot cake, I don’t think we have ever had a bad cupcake from them. You can tell that they hand craft their cupcakes. They also pipe different symbols or color frosting on each one to help you determine which one is which (I think their website will show you what each of the flavors are). I have never had a problem with their service and they’ve always been polite to me. They even reminder me to watch my step going out the door (I still jolt myself from the step down though).

Used for my wedding! Fun and yummy flavors. They were beautifully decorated. Don’t be turned off by the staff wanting to get to the point when you first call for info. I realized pretty quick these people were busy and work hard. The make thousands of cupcakes every day. I recommend this place for sure :)

Got treated to a wonderful brunch today before helping a friend pack up her office in preparation for a big move (and next level of success!). On my way back downtown I decided I was a bit hungry again and stopped by #TheCityMarket for a snack. They are doing serious construction right now, laying down tracks for the new street car, and sadly local businesses have suffered. The construction is on Delaware St today, and lunch mobs have been forming to try and give our local mom-​and-​pops the revenue they need to survive the transition period (into what will hopefully be a prosperous future). I decided to give #KansasCity’s original cupcake shop another shot. I’ve been here three times in three years. The first two experiences were bad — rude service, dry cupcakes, and frosting I didn’t care for. Today I would change my one-​star rating to a three-​star. The girl who helped me was very warm and friendly, unlike the woman who waited on me the previous two visits (and may or may not have been the owner). I got a lemon cuppy this trip. The buttercream IS made from scratch and veeeerrry buttery. A little too buttery for me. Even in my meringue buttercreams, I always cut in 25−50% high-​ratio shortening to tone down the richness. The cake was very soft, bright and lemony, but definitely over-​baked (very dark in top). It was moist enough but not so in a way to knock my socks off. You could honestly get the same quality (and better) at home, doctoring up a Duncan Hines boxed cake mix. The cake design was really sad though. Despite my less-​than-​stellar experiences here, it makes me VERY happy that this little urban cupcakery has survived for nearly a decade. I’ve sadly watched many businesses come and go, and this one has made it. Very proud of this local KC gem. I wouldn’t necessarily recommend this place to anyone looking for a mind-​blowing piece of cake (I’d invite you over to my midtown apartment for that), but I’d def tell peeps out in the market on a Saturday afternoon, especially with kiddos, to stop by this cutesy shop for a quick and affordable way to calm the sweet tooth.

These are the BEST cupcakes in KC. Every time I’m in the rivermarket I have to stop in and get a some! They are almost too good to be true!

We had ordered a noon delivery for our wedding today. By 1:30PM, Baby Cakes had not shown, and since they are technically closed on a Sunday, and they had not given us any sort of contact number, we could not call anyone to see where our delivery was — could only call the shop number and fruitlessly leave messages. By 2PM, we finally gave up and ordered last-​minute grocery store cupcakes, begging for cupcake stands off of our friends. HUGE hassle, not to mention embarrassing. Five minutes before the 3PM wedding, Baby Cakes finally called, acting shocked and a little irritated that they had received several calls and messages from us. Never once did they apologize for the confusion, and actually told me we were «talking semantics» when I insisted they had delivered our order at least a solid two hours late (not semantics when the contract says «noon delivery»).
I am giving them two stars instead of one ONLY because the cupcakes were beautiful, the order was correct, and the guests seemed to enjoy them.
But the terrible customer service far outweighs any positive I could have possibly gotten from the food.
Edited to add: Baby Cakes did agree to reimburse me for the replacement cupcakes I had to buy, and waived their delivery fee. I can’t say I’m completely satisfied, because I believe they should have offered a discount to make up for our hassle, stress, and frustration (their error did throw off the photography and the reception), but they refused. That’s their prerogative, of course, to choose whether or not to go the extra mile to turn an unhappy customer into a happy one, and they chose not to do so. In the end, it was worth it to me to take what they were offering and run, just so I wouldn’t have to deal with the abrasive and rude owner any longer. I have zero desire to ever order anything from them again, not because of the mistake, but because of her attitude alone. An unpleasant experience, all the way around.

The cupcakes were just ok considering the price. FOUR cupcakes for over $ 12, yikes! We came in about 30 minutes before closing time. The door opened, but all the lights were off. A lady came from the kitchen in back and filled on the lights. She also filled on the attitude. She seemed very annoyed that we had interrupted whatever she was doing in back. We will not be back!

Baby Cakes makes the best cupcakes I’ve ever had. Period. I’ve gone there many times for spontaneous treats, ordered dozens for special occasions and they were the main dessert feature at my birthday party last year. They never disappoint. The staff is great, the location is adorable and the cakes are gorgeous. We are *so* lucky to have them in our city. I can’t recommend them enough.

I have a friend who lives and works in KC, MO. I happen to live in California. Today it was his 40^th birthday and on a whim I decided to send some cupcakes to his office. I must have called ten different bakeries in the KC area asking if they could deliver and I was striking out across the board. THEN I came across
and I called: Laura over there was more than happy to make a rush delivery for me and she had a dozen of their DELICIOUS assorted cupcakes delivered to his office. They looked beautiful and he said the entire office was drooling over them! My only complaint was that I couldn’t be there to enjoy one too! You know, I grew up in KC and I still remember how friendly everyone is and how people there really do know the meaning of customer service… it’s a lost art. Thank you Baby Cakes for saving the day and making my friend’s birthday so special!
(P.S. My profile pic is NOT the pic of the cupcakes; I made those years ago for my daughter, lol)

Completely rude. I used to buy cupcakes here when I lived in KC and thought it was a great place. After stopping by today to see if they had any cupcakes left and to inquire about having their cupcakes at my wedding my mind has changed. I’ll be taking my business elsewhere. Learn customer service skills.

Closes early when they are out of cupcakes without notification. Owner is very rude and disrespectful (although she has water to offer and no cupcakes) when yelling at us on the street while walking away.

These are the best cupcakes in town. I would say that they’re better than Magnolia Bakery in NYC. Yeah. They’re that good. The End.
**Be sure to get the carrot cake cupcake, the frosting will blow your mind.

Tried this cup cake place for the first time. Always looking for a great little cake.
Love the fact that their cakes have flavor as well, not just the icing.
The cake was denser than I prefer; icing best enjoyed at room temp. When we tried them straight from the refrigerated case, icing tasted denser. Set it out for a bit… worth the wait.

Since the «cupcake boom» began and negative reviews I think Baby Cakes has really found its groove and dominated the KC cupcake scene in my opinion. Their use of all real natural premium ingredients does not go unnoticed. The real vanilla extract and sugar in the icing makes for such a delicious treat worth the price. My personal favorite is strawberry but their Red velvet are fabulous as well. Darling little local shop in a darling part of KC that I think will keep you coming back for more.

Just save yourself some time and throw out your grandma’s ancient cupcake recipe. We all know the «secret» ingredient is mayonnaise anyway.
I want to start off by saying I hate traditional cake. I hate traditional cupcakes even more.
They tend to be dry and awkward to eat. I always make a mess of myself, even though they’re supposed to be «hand held» deserts.
I used to look at cupcakes like that side of the family no one wants to talk about. Anytime someone would bring them up, I’d smile politely and nod, then change the subject to something more interesting, like cookies or eastern fire-​ant mating rituals.
But holy, jet-​skiing tigers… these cupcakes rocked my world. It’s as if they were made by the gods and frosted with clouds from the heavens.
I’ve tried several variations, my favorites are the strawberry cake with key lime icing or their chocolate cake with peanut butter icing. The textures are perfectly blended and don’t crumble in my hands like most other cupcakes.
They’re as moist as my mother at a Michael Bublé concert.
A neat aspect is that they introduce different flavors every month, so there’s almost always something new to try… unless you eat there every day… in which case, you should probably get tested for diabetes.
These are the perfect complement for any occasion. Weddings, baby showers, birthdays… heck, show up to a funeral with these bad boys and you’ll completely forget the only thing grandma left you in her will was her second-​rate cupcake recipe.

Very cute shop, with great cupcakes and a friendly staff! Went on a Saturday and found parking right out front. Their products are nicely priced, and not to forget, delicious. I had a lemon cupcake with lemon frosting — it was so fresh and crisp tasting. What I especially liked was the size — not massive, or oversized, so you could actually eat one without turning into a baby at her 1^st birthday party.
Will be back for sure!

Bring your child to work day in KC really produced some interesting results, it also gave a glimpse into the future workforce. Baby Cakes is covered. The young gentleman that helped me was very professional and provided me with the options and the prices, he was very efficient and courteous.
These cupcakes were SUPER OK. It just wasn’t what I was expecting (they were the regular sized ones not the minis.) I purchased a 4-​pack. 2 carrot, a lemon and a strawberry. We LOVED the carrot cake. It was super moist and the frosting was smooth, not to sweet and about as good as it gets. The lemon and the strawberry were ok, the frosting wasn’t my favorite but the flavors were good. I was hoping it would be a little more moist.
Each cupcake is still $ 2.70. Right now I’d stick with the carrot but I’m always willing to try new and different things.

What better way to finish up lunch than with dessert! My coworkers and I were close by and came here for some cupcakes. I’ve been here a total of two times at the time of writing this review. The store was small but I think it suits them well. There was enough space for the cupcakes on display. I bought a red velvet cupcake ($ 2.83 total) and it was pretty good. The other flavors they had sounded good like the Egg Nog cupcake and the Pumpkin cupcake. The girls that work here were all nice and friendly. I’d try to come back when I’m in the area to try the other cupcakes. Good stuff!

I’m not a cupcake fan, yet I absolutely loved Baby Cakes. Most people cannot bake cupcakes to save their lives. It’s always too dry and who likes a dry cake? I tried a couple of cakes from Baby Cakes and that was not the issue. Cupcakes were perfectly moist.
The icing was also really tasty, and pun intended, it really was the icing on the cake. I thought it was just the right amount since the cake was so good. It didn’t overwhelm it.
If you want to try a real winner, go for the red velvet cake. It’s done right.