Pier 1 Imports

Excellent help from Crystal! Bought lots of small dishware & accessories. She heloed bag everything & took out to car. Thank you

Been a Pier 1 shopper and supporter on this island for years. The manager, John, is the reason this business flourishes. The décor changes every time I walk in. Yes, furniture usually has to be ordered, but it’s Maui folks. Hey! In my day, there were no Safeways, Starbucks or Costco, so stop whining about having to order and wait. You live in paradise!

They have the most beautiful decorations and furniture here, but if you want to take furniture home today, you’ll be disappointed. Most of the furniture items are for display only, and you have to order them and wait for them to be shipped from the mainland.
I wish that they would stock items made in America. I really don’t like to buy items made in China with toxic chemicals, sweatshops, and fueling their economy.

Great place for accessorizing your home. They cover the spectrum if you like their style. I do. From plain to bold this place has it all and the staff is very friendly and knowledgeable. And if you need something from another location or online, they were great on letting me know if they could bring it in. Just great things with a great staff.

John the store GM is the best, thank you for all your help.
I will definitely keep coming back and recommend it to everyone.
Aloha,
Jorge

This long overdue review is finally coming around…
I started, then stopped, then decided that Pier 1 needs more love. I was hesitant because I adore pier 1, but the reason why they don’t get the extra star is on customer service.
Every single time I go to pier 1 its always busy. It’s a fairly large store with every square feet of the store lined with every household and non household item you could think of. It’s an interior decorators dream come true. So the items speak for themselves, theres no doubt about it.
The reason why I’m so diappointed is that, each time I visit I get the same cold shoulder customer service. Every single worker never once asked me for help, nor did they welcome me at the checkout. On one occasion, I needed help retreiving an item from a top shelf and kindly asked a passing worker to help and her response was… «oh, I’m on break» and she walked away!
I don’t know if this is racism or not, but I do deserve the same respect as the other customers recieve as well. I can glady take my money and time to a store that has better customer service.
On a happy note — if your in the market of redecorating or just simply wanting a new lounge chair, come check out pier 1. If nothing, just to come and browse their interesting items throughout the store.

Maui’s one and only Pier 1 must be doing good as they’re still open. It’s not a big store compared to others but they do stock some nice stuff. I’m sure they could use more space as the store feels crowded with towering merchandise.
I used to get our tealight candles here as they were a great bargain at 100 count for $ 5, but that has changed to 50 count for the same price. Oh well.
Staff are friendly and helpful.