Bought a steak burrito, steak is so disgusted such a low quality. I picked all the steak out and ate it veggie style and was good.
Jerome Anthony N.
Place rating: 3 Joliet, IL
So, here’s my review… I don’t mind Chipotle, I don’t go all the time, but when I do go, it isn’t bad. Except today. I ordered a bowl, sat down, ate it with no problem. The order was exactly what I asked for, service was nice, the food was on par with what Chipotle should usually be like. But, then I stepped back in line to order some more stuff to take home — this is where it gets hairy. Get home, and cracked open one of the bowls I ordered, the steak that was the main protein — it was mostly fat on the cuts. Like, I get that some steak chunks have fat on them, but this was ridiculous. It was like every piece I spooned into my mouth had a bit of fat on it. I might forego going to this location for a bit…
Dan C.
Place rating: 4 Joliet, IL
Very good Chipotle franchise. The staff is friendly, the line moves fast, clean restaurant, food seems fresher than most other franchises.
Brian D.
Place rating: 4 Grand Rapids, MI
This location is very clean and I have not yet encountered any issues with the staff. I ordered my meal online and it was hot and ready and waiting when I arrived. The food here isn’t bad. Its like mexican food without all of the fat(which makes it taste better). I like Chipotle as a good on the go semi healthy meal. It never disappoints.
John E.
Place rating: 3 Joliet, IL
3 stars. Here’s why. We ordered online which I highly recommend because the line is entirely unpredictable. I didn’t wait too long at the register but it would have been nice to be acknowledged as I awkwardly stood there. We ordered two burrito bowls, one specifically stating hot salsa and beans on the side. I received the bag of food and took a peek inside – lo and behold, no sides. It’s printed on the receipt – did anyone bother to read this? Why have a «special instructions» box if it’s just going to be ignored anyway? Whatever. We get home only to discover that the steak is practically pure rubber. Easily the lowest quality I’ve had since grade school, and from the looks of it this seems to be a common complaint. So beware of the steak. I’m not so sure we’ll be back to test anything else out.
Anthony A.
Place rating: 3 Joliet, IL
Not sure what happened to this place. It started out being very good and giving generous portions. Went there tonight and a steak was tough and meat portions tiny. I’ll give it one more try and if it doesn’t improve, I’m not going back.
Deisy M.
Place rating: 1 Joliet, IL
Horrible! Worst chipotle I have been to. First of all they don’t put as much meat or anything for that matter on your burrito or bowl as other chipotles do. Makes me think either the owner is cheap or the staff is lazy. I do not want to blame the staff because they should have gotten trained better though. Change needs to happen ASAP.
Bobby S.
Place rating: 4 Joliet, IL
The staff is very friendly. The men’s room is spotless. That is a good sign. You can see all the staff cooking and prepping most of the food. The line moved a little slow, but that is expected, since the just opened up on January 29th. The food is just what I always expected. I have to remember to ask for limes and extra cilantro
James B.
Plainfield, IL
Oh yeah… Steak burrito with salsa, black beans, brown rice, lettuce, sour cream and Guacamole. Load her up! Just like an other Chipotle. Always good
