Publix Super Markets

I am a fan of Publix, for sure. This location is pretty top notch. They always have someone available to help you with anything you need, they are always stocked and everything is fresh.
My only complaint is the cramped set up. Some locations are large/​spread out. This particular one makes me feel a tad claustrophobic. When you walk in, the customer service counter is right there, surrounded by a clearance table, lots of cold cases and other various things including a holiday set up. It’s just a lot all at once, especially when people are trying to get in, with their carts, around that area to the other spots in the store.

I have become very disappointed with this Publix. I used to say it was hands down the best grocery store in town. However, the customer service has gone downhill over the past couple years. The area where they have the most problems is the deli! There is always a problem with the deli. 1) I order the meat/​cheese online, and it’s not there/​they «lost» the order. 2) I wait in line, and wait for unreasonable amounts of time, because they are filling orders from online! 3) I stand in line and wait, as there is no one available to help!
Another area of concern: aisles being blocked by employees putting product out! Get the product out before the store opens when possible! (This is not a 24 hour store, so why not get people in early to stock?)
The management has acknowledged that they have a problem in the deli, but I have yet to see resolution. The service at this Publix used to be flawless. A cashier recommended that I contact the corporate office (basically insinuating that the local management is ineffective and will not resolve the concerns.
I really want this Publix to be like it used to be! If and when I hear back from the corporate office, I will update my review.

Hands down worst, absolute worse place to order a sub — recommend order online, then wait extra 30 minutes to come. BUT keep in mind they don’t separate out the sandwiches so if you have more than one you might end up waiting in line anyway to get your missing sub, has happened to me on more than one occasion. Note: try not to get in line with older lady, you’ll see…
Please Harris Teeter build a store in west Ashley/​johns island area pleeeeeeaaaase

I love a publix sub! I was out running errands and stopped her to get a sub for lunch. I got a whole italian sub combo meal with boar’s head meat. All in all the combo cost almost $ 10. There are definitely cheaper options out there but subs here are so good I will keep coming back.

This is a nice new store out by John’s Island. I know I can always get what I want at Publix, they are fully stocked. The staff is friendly and helpful. They have a Redbox here, which is also a big plus for me.

Publix continues to impress. We are able to find some rare items like restaurant bbq sauces (which they have a huge variety of). It’s nice because they have some things that other grocery stores don’t have. The people working there are always happy and polite. I have never waited in line for more than a couple minutes. It is very rare that I ever wait in line at all. They bring your groceries out to your car for you, and offer you umbrellas and rain coats when it is raining. A+++

I can’t believe I’m doing a review of a grocery store, but when you pass a few stores to get to this one, you know they are doing something right. And this is for the last 6 years now ! The store is very clean, the people walk you to what you’re looking for. The food is always fresh, and priced right. The buy one get one is fantastic. There is always parking. If you’re unhappy about anything, they make it right. Why go to any other store.
Frank G

As to be expected, the customer service at publix is so amazing. I wish the store hours here were as long as some other publix in the areas. But this location is always clean and well stocked. They have yet to disappoint me in the year I’ve frequented them.

The grocery story is fine (pretty standard).
This review is more for the bakery. I ordered 4 custom platters for a big event to be picked up at 4:00 pm on a Friday. (The event was Saturday morning). I came at 5:00 pm on Friday to pick them up, giving the bakery ample time to get the orders ready. I had even talked to an assistant that morning in regards to getting everything correct on the order.
At 5:00 pm, only one of my four platters was ready for pick up. They had the other three tickets, but had not made the items and «didn’t know what happened.» Although I wasn’t charged for the remaining missing platters, I was very disappointed to not receive what I expected to receive. I had to scrounge around to get enough food for the event in time.
Furthermore, after talking with other colleagues, this same exact experience happened to them, too. Do the morning shift and afternoon shift not communicate with each other in regards to what platters should be baked for custom orders?

Conveniently located in an area that is being developed. They have a small selection of organic products. Vegetables and fruit are fresh. Good selection of wines, but they are a little pricey. In general, the products are good and a little more expensive than Walmart, but quality has its price.

I don’t know why, but this Publix location always has a LOT of customers inside it. The lines are long and most times I have to leave my cart at the end of the aisle and walk down to what I’d like to get because there are so many displays blocking the sides of the aisles that makes navigating with a cart pretty stressful. Every time I’ve gone, they are stocking with a large cart that takes up even more of the aisle… Saturday, weekdays, evenings, whenever, they are always stocking.
I like their seafood, produce and meat, although they are a good bit more expensive than other local grocery chains.
This location consistently stocks firewood, which we appreciated a lot in the recent cold snaps.

I’ve used this Publix a few times now as I live about a mile away. The selection of foods is great and every employee I have interacted with was pleasant. It’s also convenient there’s a Redbox there.
My only issue is the prices are noticably higher. I understand they carry high quality meats and food but I can go elsewhere to get the same quality for less.
Overall a great grocery store but with an elevated price level.