Hilliard Taxi Cab

Took this taxi service twice while I was in Atlanta on business.
They were prompt, knew exactly where they were going, pleasant demeanor and the cab was clean. Can’t complain.

There was a goofup in the reservation where I booked for a minivan and the driver turned up with a small SUV, which was insufficient for the large amount of luggage we had. When I gave the feedback on their website, the owner contacted me. It deserves mention that he made the effort to contact me over whatsapp since I was out of country. He explained that it was a mistake made by the driver which he was not aware. He apologized and offered to refund me the full amount. I suggested an alternative of providing me a free return ride, since that would be less expense for him. But he went above and beyond and paid for an airport limousine company to drop us back. And he kept following up with me few days before my return journey and made sure my return drop was smoothly arranged. This is a company genuinely caring for their customers and would definitely do business with them again!

I’m not so sure why there is a review saying that this Bussinnes is not operating anymore. Used today and by far was the best service I had around this area in a very long time.