Went in with the understanding that I would be able to order egg substitutes«my way» so that I could have eggs WITHOUT the freaking pancake batter in them because I have a wheat allergy. So I asked for egg substitute with some cheddar cheese on it, along with hash browns, which I understood from their allergen information was wheat free. Very nice waitress takes my order, tells me that they can make an omelet with the egg substitute and no pancake batter, so I order an omelet with cheese and mushrooms, plus the hash browns. Waitress comes back, no egg substitutes, can I have egg white omelet instead. I decline, as I don’t have a good track record with real eggs. So I ask for just the hash browns and cottage cheese(which I saw on the menu online). She comes back to tell me they don’t have cottage cheese. Really, what’s going on? It’s afternoon on a Sunday. No egg substitutes, so cottage cheese… all of this was on their menu. So I end up with a hash brown and baby spinach with cheese on it. It was fine, but it was frustrating to not be able to at least get egg substitutes, as it’s right there on their menu for 99cents more. I haven’t been to iHop in many many years, since discovering my wheat allergy, because of their issues with having wheat in everything they serve. I wouldn’t have gone this time but it was a family occasion. It was nice that the waitress understood and really tried to help me, but I see no reason to ever go back. The service was really slow as well. And drink refills were slow or non-existent depending on what end of the table we were sitting at. Now we’re home and my spouse is ill from the meal we ate there. :(
Jack G.
Place rating: 1 Annapolis, MD
Sunday early morning 8 am. Terrible, awful service… The place was nearly empty, sat us down quick, waitress gets our coffee order, 5 – 10 min later, second waitress stops by, we said we already place order… Coffee never arrivew and, we flagged a third waitress and order our breakfast. She brougth our drinks quickly… No refills until we asked for them. REALLYCRAPPYSERVICE. Doubt we’ll return to this location. Staff seemed to all be slow all around.
Rummy V.
Place rating: 4 Columbia, MD
I had Johnny who is a terrific waiter which is why I’m giving 4 stars and considering my friend’s burger and fries were well done. I ordered the florentine tilapia with mashed potatoes and broccoli. The tilapia was unseasoned and dry and the mashed potatoes was thick, dry and hard. The broccoli and spinach was perfect but usually with IHOP it’s a hit or miss depending on who is in the back kitchen cooking the food. I know I could have requested to send the food back but I chose not to bother anyone but I’m glad I enjoyed my time and had a wonderful waiter just be careful what you order here sometimes(you can’t go wrong with breakfast). My friend had a burger with fries and extra fries which were pretty good! Once again Johnny is amazing if you go to IHOP be sure to see him his energy itself will make your worst day the best day!
Teek S.
Place rating: 4 Columbia, MD
We had a good experience. I was a bit skeptical because of all the negative reviews. BUT, I love IHOP so I was down for it. We were seated immediately. Which was a surprise since the parking lot indicated it was crowded and it was NYE. Our server Naya, came to our table and immediately took our orders. She was very pleasant and managed to handle all four of us that included 2 teenaged boys. Our food came out in good time. The only 2 things that I didn’t like were the not so clean flatware. I asked for hot water & lemons to soak them and I didn’t get hot syrup. I had to wait for her to heat it and by then, I needed it because my pancakes were cold. The manager came over to ensure everything was going well. Overall, I will be back because the service & food were good. Maybe the negative reviews came from it being a new restaurant with new staff & they needed to get the kinks out.
Charles G.
Place rating: 2 Virginia Beach, VA
It was nice to have scrapple once again. The banana bread French toast was ok. My lady got the wrong order and then the waiter tried to tell her that she was wrong. What a rude dude!
Yas S.
Place rating: 4 Windsor Mill, MD
When we arrived, we thought we were going to have a long wait. But they sat us in 10 minutes. Great! The food was enjoyed by all and the service was great.
Eliana W.
Place rating: 5 Columbia, MD
I enjoy coming here with my family and friends. The staff is friendly, the food comes out hot and the only time it takes forever is when it’s crowded otherwise it’s an awesome restaurant
Joseph W.
Place rating: 2 Columbia, MD
New spot same attitudes. Waitress act like they don’t want to be there, Food comes out cold. But all and all its Ihop the neighborhood location that family and friends like to go to either after the club or after a event and everything else is crowded. Same menu nothing really special. Its a new building more roomy and a better atmosphere.
Tammie R.
Place rating: 3 San Antonio, TX
We were waiting outside at opening time with no one in sight to open the door. I was even looking through the window hoping to flag some one down and was just about to call the restaurant to open their doors, LOL! Thankfully, we didn’t have to wait too long but still if the hours are at 6 am then open the door by 6 am! The food is as expected IHOP should be. I personally like to order the Grain and Nut pancakes which has oats, almonds and walnuts. It is so good with butter pecan syrup. The Smoke House combo’s smoked sausage is very good too. I always eyeball my husband until he gives me a piece. :) The service was a bit slow and the waiter never came to refill my water but the place is clean and the food did not dissapoint.
Daniel C.
Place rating: 4 Halethorpe, MD
This area needs more late night options, and this IHOP open 24 hours on weekends fills that need nicely. I had no idea this place was even here until a friend informed me he was sick of our usual diner and suggested an alternative. It hasn’t been here for very long, and it seems this shopping center at the corner of RT1 and 175 is growing rapidly. My wife and I split a Cinn-A-Stack, which is a decadent way to have pancakes among several they offer. Honestly, they have a full menu, most of which is hard to screw up. The food is usually good, but you either go to IHOP for breakfast food or you go because they’re open. Have some more coffee, hon.
Sherri G.
Place rating: 4 Hanover, MD
Such an excellent choice for lunch. We still had our mind set on breakfast. Great options for any meal. We plan to go back and try the lunch options. The breakfast was delicious. Our server, Sherry was focused, responsive and pleasant. Hope to see her there next time.
B B.
Place rating: 1 Washington, DC
#1 Not sure why there are two listing for the same restaurant on Unilocal.Figure it out and combine it. Called in a order for a coworker to pick up for breakfast and lunch. Stated omelette with a side of fruit. Tilapia no mash potatoes add broccoli(which he said he could not do but would do… so why say anything, just do it). Had to repeat the order several times because the person could not hear over the noise in the restaurant background. When you take a phone order you should be ready to take the order. Received the order and was told it would be ready in 10mins. Advised my coworker to check the order before leaving. Takes 15 mins to get to there, the food was not ready. The person who took the order(I am guessing the manager) asked for payment. Asked to verify the food, he seemed puzzled. Long and short the order was incorrect it came with pancakes and not fruit as asked. Whenever there is a issue placing an order over the phone it usually does not come out as requested. Not sure if he is not used to taking phone orders if it is a customer service issue. Sounds like it is both. Not surprised by this it is IHOP and I think they could care less. Next time will go with the original plan to go to Bob Evans or even Cracker Barrel. Thought this would be better because it was closer.
James J.
Place rating: 2 Rockville, MD
We’ve been here a couple times. On the weekends it is super busy and LOUD. The service is usually sub-par but not always. The food is usually prepared well and tastes great(lots of calories I’m sure). The last time we went the temperature inside was quite cool, but it was SUPER humid. Like all of the menus and tables were slightly sticky because it was so humid. Even the salt shakers were all clumped up and unusable because they were wet inside with condensation(we tried four different salt shakers!). It was so weird — I have no idea how that happened but it made the place super uncomfortable to be in. Also one thing that kind of bothered me — the waitress had like 8 pictures of her kids on the inside flap of her order book. Obviously an attempt to guilt patrons into bigger tips — seems pretty unprofessional to me. Just do your job well and you’ll be tipped well — no need for family photos.
Mahogany P.
Place rating: 2 Severn, MD
My son wanted to come here for breakfast. We were seated after waiting less than 1o minutes. Once seated, it took our server 15 minutes to come take our drink order. We also placed our food order for fear we would have to wait even longer. Our food came out after 20 minutes. I was bought the wrong pancake order and our turkey bacon was under cooked. The server just said«oh I thought it looked funny» She took our turkey bacon and just nuked it in the microwave. Halfway through my correct order of pancakes, I saw they were also under cooked. Another, negative our server never came back to see if we needed a refill, never gave us napkins or checked to see how everything was going. The only reason why they are getting 2-stars is because my son liked his food.
Don P.
Place rating: 4 Manalapan Township, NJ
Good food and very clean place. Looks to be newly built. Friendly wait staff. Quality of food is good and is a good value.
Gabriella D.
Place rating: 5 Brooklyn, NY
The waitress Shanna was super friendly, she joked with us and offered to take our photo with my camera when she saw me taking pics of the food. The food came out super fresh and with a short wait time. Everything about our time here was seamless and exactly how it should be. I’m relieved that the food was great and service was quick because I had other family who opted for fast food down the road for a quick meal. They were quietly playing 80’s music I loved in the background, as Prince’s «I will die for you» came on I couldn’t help but shimmy my way out the door like Prince did in Purple Rain as my husband laughed.
Ericka G.
Place rating: 5 Columbia, MD
Newly built restaurant, very clean. So happy they built this as a breakfast spy was very much needed for the area. I dined on a Sunday afternoon, and was seated immediately and was approached by my server within moments. My food arrived quickly. The food was standardly prepared and clearly fresh. I made a modification to my order and the cook appropriately honored it. I’m impressed. My waitress was incredibly attentive. So much so that the party behind me(with another waitress) verbally stated their jealousy.
Sonnya B.
Place rating: 4 Elkridge, MD
4.5 stars. It’s brand spanking new so it’s über clean. Service was awesome. Food was even ok. I mean nothing gourmet but it was edible & the fruit was actually pleasant. In my experience, IHOP can serve really scary food so finding pretty good options here was mind blowing. Super crowded on weekends but they have a ton of staff so they quickly get folks in & out. It’s really kid friendly which is important to me. Also, there are hardly any good breakfast/lunch options in this hood so it’s great that we now have this.
H D.
Place rating: 3 Hanover, MD
I gave it a 3 because Pattie made it happen for us. She was very friendly and just fun to be around with. She checked on us and what can I say if it wasn’t for her I don’t think I would come back. New place just needs a little more attention in training the rest of the staff.
Puneet M.
Place rating: 3 Columbia, MD
Its IHOP people… so do not expect 5 star anything. but for an IHOP its not bad. Well lit with comfy booths. The food wasn’t bad when we went and it came out pretty quickly. My only issue was the service, it took a while for the server to come over to us, espically since we later found out that the host sat us in a closed section. But again food decent, service ok and it should start being open 24⁄7 which is great for those late night cravings for breakfast food. So hop don’t walk to the IHOP in Jessup.