Midas

I have been getting my oil changes here for the past 6 years along with miscellaneous repairs. I found the mechanics here to be very upfront regarding what I need — they will recommand repairs and show you why they are needed but do not push. Also I have asked about issues like change brake fluid and brake pads and they have always told me if they are not needed. The wait here on Saturday could be a bit long as they get busy — they get a lot of walk ins — but they have good wifi in the waiting room.
Highly recommended!
P. S. They are a Pep Boy now but the same mechanics work here.

This is actually a Pep Boys. I suggest you stay away… unless you have 3 hours to spare! I made an appointment for 4pm, got there 15 minutes early, and still didn’t get out of there until 6:15. By the way, I only went in for an oil change! I was told they only had one technician on duty in the evening. Why did they book an appointment if they couldn’t honor it?
Needless to say, I am never going back.

i made an appointment online to replace my 4 tires. was there on time, received the service requested. Took the time they say it would. paid and left. The stuff was friendly, attentive and professional.

As some have mentioned, this location is now a Pep Boys. I went in for a simple 5 minute job, to change my wheel bolts on 1 wheel… unscrew old bolts, put in new bolts… simple! I was told the wait would be about an hour… I was there for over 2 hours! Then it turns out my car dealer sent me the wrong bolts (not PB fault), so they couldn’t even change them. They did however, still charge me $ 10. You would think they’d waive that given my 2 hr. wait and to keep a customer. Never going back. I’ll stick to Epic Auto!

I went in for an oil change. They saw that my strut was leaking and recommended I check with the manufacturer first if I’m still covered by the warranty, which I didn’t even think of. So they could have sold me that right then but made me aware of the option.
They recently became a Pep Boys at the start of 2013. The staff was friendly and courteous, and I hope they keep it up.

This location is now a Pep Boys. The operator was very friendly on the phone but was not truthful in how long I’d be waiting for a simple oil change. The employee informed me it’d take 40 minutes, I’ve been waiting here for 2 and a half hours and still waiting.
If you decide to come here, block out a couple hours of your day. Goodluck.

This review is a rewrite.
I began looking into this place for my general auto repair needs five years ago per the advice of a friend of mine living in the area. It’s pretty much your run-​of-​the-​mill franchised repair shop. The people who work here are always up front with what’s suggested/​recommended as opposed to required. I’ve found that some folks complain when they make such recommendations, but it’s standard procedure for these franchised chains.
The only reason why this place does not get five stars is because their alleged «recommendations» for your vehicle (present in their computer system) are sometimes questionable for the more petty items. Case in point is the oil for my crossover vehicle. There was one day where I went and the price for the oil change was more than usual, and it was because the «suggested» oil was different from the requirements of the car. This occurrence, however, appeared to be isolated, and I would regard it as no big deal. In the end, they used the «acceptable» standard oil without any qualms. Again, it’s standard practice for these chains, and if you do have your car repaired at one of these franchised places it’s always good to ask about what all the options are.
Otherwise, this place is extremely honest and will not attempt to do any work that is unnecessary or that they can’t do. My car was complaining about the transmission fluid needing to be changed, but they took a look and said that the fluid was clean and didn’t need to be replaced. (I will probably get it changed eventually per manufacturer’s recommendations, but at least I knew after my visit that it wasn’t an emergency per se.)
On another occasion, I stupidly ran over a deer carcass and bent one of the axles. They did not have the part and actually invited me in to the garage to show me the damage. Rather than keep my car and tell me that I had to wait for the part as some shops would do, they told me that it was driveable at least to the dealer. (I needed it fixed ASAP.) That tells me that they are doing sufficiently well enough that they don’t need to resort to silly tactics just for a quick buck.
The customer service here is a stark contrast to another franchised repair shop in the immediate area whose name begins with the letter F.
Be sure to check for coupons on the Midas website. They have a seasonal oil change/​tire rotation special for $ 20 – 25 as well, but it’s not there all of the time.
Also, they have fairly speedy Wi-​Fi if you choose to wait.
Possibly the only con of this place is that they will not change, for instance, the rear differential oil of my crossover vehicle. However, for routine maintenance and repairs, this place does just fine.

This place saved me over 1,200 dollars after a certain Sunoco in Hoboken told me that I needed a front end job (tie rods, ball bearings, etc). I took it here for a second opinion and they told me it was just my tires that needed balanced. It cost 25 bucks. Because of their honesty, they are now my go to mechanic. Thank you! At least I know there is at least 1 HONEST mechanic in the vicinity!

I went in 5÷21÷2011 — had a coupon for $ 19.99 for an oil change & tire rotation. A week or so later I realized that they didn’t give me back the key needed to remove my wheel locks. I had to call a few times. Finally I was told by the manager Jason that they didn’t lose my wheel lock key because they didn’t use it and didn’t rotate my tires. They are either lying and did rotate my tires but lost the key OR they didn’t rotate my tires even though that’s what I asked them to do which means they charged me for a service they didn’t perform. Either way, that’s a huge problem.