Hudson Point Apartments

I have lived at Hudson Point for several years. My complaint is with the upkeep of the building. The building is dirty. The carpets in the hallways are stained and need to be replaced or at least cleaned. The walls are filthy. No painting or cleaning has been done for over 4 years. Many times I pick up trash myself in the hallways, stairwells, and parking garage. I have complained but to no avail. If management is going to increase the rent every year they should keep the building in good repair.

I am so happy to call Hudson Point my home! With so much construction in the area, this community remains a diamond in the rough, tucked away on the marina in Jersey City. A 13 minute walk to the path, several bars and restaurants within a few blocks, and steps from my favorite breakfast spot, the location is very convenient! It is also great to see that the community was recently painted and landscaped. During the summer I love having the grills outside, and use of the gym on a cold or rainy day. Great value and great staff! I hope to continue l calling Hudson Point my home for years to come!

I have lived at Hudson Point since April 2012 and could not be happier. I have read some of these negative reviews and wonder if we are actually living in the same building. I have lived in many buildings in many areas of NY and NJ and can honestly say that none touch the high quality that I have experienced at HP. The property management staff from the office to the concierges are attentive, friendly and could not be easier to deal with. The maintenance staff is top notch — — Obed and his crew (especially Victor who may be the hardest working guy I have ever met) are always hustling to keep the building clean and fix any issues that arise in my unit quickly and correctly. I have not had the experience of rodents that some others have apparently had. That said, you live in a City with construction all over — — - these things happen. For anyone considering a move to this beautiful neighborhood I HIGHLY recommend Hudson Point.

Do not rent here the building is infested with mice. Equity residential has cut corners on pest control and does nothing to compensate you for months of disrupted living. I cannot keep any food in the house at all. I wake up to mice droppings all I’ve the kitchen counter and in the pantry.
Also Kitchens and appliances are low end and require constant maintenance. Luxury rental this is not.

I already wrote 2 reviews and they are getting more and more derogatory. For the last year or so the building has become increasingly dirty. The hallways, areas in front of the elevators and the elevators themselves are not kept clean. I don’t blame the current maintenance staff. I blame Equity Residential for not having enough staff. For the level of rent we are paying we deserve better service. Plus it seems like some of the apartments are being used as hotel rooms and obviously the occupants don’t care about the building. I am almost ashamed to have people come to visit due to the uncleanliness of the common areas.

This review is long overdue. I lived at Hudson Point from June 2012 to Feb 2013 in one of the townhomes/​duplex (2BR 3BA + Den). The first few months of living there were fine. The facilities were dated and could use better cleaning but the gym was okay and the common space was large and well-​lit. The actual property is acceptable; the absolute WORST thing about Hudson Point is the property management.
Everything really went down hill as soon as the cold weather came. The first issue was that we began receiving electric bills well over $ 100 monthly. This shocked my roommates and I as the three us were rarely in the apartment except to eat dinner and sleep. We suspected it was the heating systemm since that was the only change in usage since the warmer months. We asked questions and solicited help from management, sending various emails to Jackie Andrews, the property manager. The leasing office agent told us they could not help us because they only dealt with the actual renting proces. Omed the maintenance guy said an electric bill over $ 100 was typical. The concierge (who is a 3^rd party vendor, does not work directly for Equity Apts/​Hudson Point) could only write a note to have mgmt call us the next morning (which btw we never got any calls back). Frustrated by the lack of response, my roommate and I knocked on our neighbors’ doors and asked about their electric bills — not a single person had a bill over $ 100 in recent months. Ultimately, we had no choice but to pay more than several bills in that amount.
We tried to meet with Jackie Andrews to talk about our situation. Her office is in a nearby Equity Residential Apt (Portside Towers). It took her days to respond to an e-​mail and only gave us her office hours, never agreeing to see us at a set time. Despite having office hours, she ALWAYS happened to be either out of the office, out to lunch or conveniently on the phone. WE NEVER GOT TO TALK TO HER FACE TO FACE. She basically hid behind her leasing agents as they were the ones who gave excuses.
However frustrating that particular situation was, it got worse after Hurricane Sandy. Unfortunately, not to the fault of Hudson Point, the building was one of the last areas of Jersey City to get power back. Without heat and hot water, the building was essentially unlivable for a month. My roommates and I had to find an alternative place to stay during that time. After power was restored and we returned to the apartment, there was a large bubble in the floor (from the water that had seeped into the building and our floor) and we found ourselves still without heat or hot water. We reported it and maintenance fixed the floor within a day or two but the heat/​hot water was a NIGHTMARE! They came to «repair» the heater 2 or 3 times and yet in the evenings when we returned home — no hot water and no heat. I talked to Jackie at concierge (not the property mgr) about this each time and there was nothing she could do to get us hot water in our apt. She did however open up an empty apartment next to us so that we could take hot showers (… but I always wondered what would have happened if there wasn’t a vacant apt…). Not having heat in December is a TERRIBLE experience. My roomies and I had to wrap ourselves in blankets and constantly drank tea and coffee to keep warm. Our fingers felt like icicles and we were paying several thousands of dollars to live here? In all this time, when we reached out to Jackie Andrews, she really had nothing to say and never offered to discount the rent due to these issues.
Absolutely awful. We ended up purchasing space heaters after several days when we realized us having heat/​hot water was NOT a priority. Even after hot water was fixed, the hvac system broke down again and alas no heat again (and yet we still had ridiculous electric bills). When we removed cover to the system, it was completely frozen over!!! Another maintenance guy came to look at it and attempted to defrost the ice with a hair dryer (see pictures). It was incredibly sad. One of my roommates and I sat in the living room and watched him for over 2 hours. He barely made a dent, and eventually gave up (the melted area just froze over again overnight). Only then did they say they had to replace the system.
I realize my roommates and I were highly unlucky that we ended up with this particular apartment. I only know of one other tenant who had heating issues. However, this does not excuse the management team to have little to no communication with us and leave us in the cold (literally) for extended periods of time. I have never experienced such POOR customer service, blatant disregard for people’s well being and a such a sad display of irresponsibility.
I left in February and moved out of state for a new opportunity. My roommates who remained until the end of th lease did tell me that the problems did subside. They finished out their lease without needing to talk to management.
Live here at your own risk!

Just an update on the review I wrote for Hudson Point. So after this review, I got a call from a lady called Jennifer A. and I explained the whole story of how awful and pathetic move out experience we’ve had in Dec 2013 ! She promised me to get back to me after talking with the staff involved and PROMISED ME TO CREDIT BACK THE MONEY WHICH THEY CHEATED from us.
Its been 2 months already and there has been no follow up on this. So I can now officially add that they are highly UNPROFESSIONAL too.

I have been living in this apartment for 3 years. They keep increasing the rent at a unreasonable rate. At least 6−7% per year. No negotiation at all. The apartment does not justify that rent in Jersey City. The building is infested with rodents. The rodents are running inside the walls, making a lot of noises. Imagine when you are trying to sleep and there are rodents running inside the walls. It is disgusting.
Another big issue is that the walls are paper thin. I can hear the baby next door crying every morning at 4:00 a.m. I have to put on ear plugs to sleep. This is unacceptable.

I’ve lived at Hudson Point for over a year and a half and have never been late with payments until January. There must have been a glitch with the bank, perhaps due to the New Year falling on a business day, but for some reason, my rent was returned to the bank by Equity Residential. They then assessed my account and put two fees on it — late payment and a return fee. I then received an email on the 7^th (2 days after the cutoff for payment) telling me of the issue.
I’ve emailed at least 20 times to the property manager, regional manager, and another Equity employee, trying to explain that it must have been a mistake, but to no avail. They have been the least helpful people I’ve ever had to work with in regards to a rental property. When I told them that I had enrolled in automatic payments, they followed up telling me to enroll in automatic payments. When I told them I had contacted the regional manager, they followed up with the statement that they could not help me but I could email the regional manager. They do not listen, and they do not care. Simply said.
So a year and a half with ridiculous rent and parking and amenities (you pay a $ 500 amenities fee, but, to use said amenities — a «party room», you have to pay another $ 500 each time and it’s non-​refundable) it comes to over $ 40,000 I’ve paid. And I now have $ 268 to pay additionally.
I love the day-​to-​day staff at Hudson Point — they are fantastic. The people who man the door, the maintenance crew, are really helpful and friendly. However, like I think it’s been said here before, the upper management is absolutely horrible. It’s been such a headache, and almost a month of trying to get an answer, only to be told the same thing again and again with no regard for anything I’ve explained.
I will not be renewing my lease again, and I highly discourage people from living here. Unfortunately, Equity Residential owns many, many buildings in the area, so they can raise their rent to ridiculous amounts — I would now save more than $ 500 a month living in Manhattan. It’s just such a shame to be in this situation with a place I once loved calling home.

Jackie — you are the person who told us that you wouldn’t give us a refund for the late fee, so I find your post a little ironic. My husband spoke to you a number of times already about this issue and you were not reasonable at all. You told him that you «couldn’t do anything for us» and «upper management will not waive the fee.»
By the way, I don’t really see how anyone higher than you would really care about a $ 250 issue or would make you get their approval to waive it, but regardless, talking to you did not help us before.
The maintenance people and daily management in the building are wonderful. Unfortunately for tenants, all payment issues have to go through you.
So, stop charging tenants $ 500 to use the party room (pretty sure it was included in our rent already) and throwing hidden fees around. I know I am not the only resident leaving on a sour note over a minuscule problem that could have been resolved easily.

BE PREPARED TO GET RIPPED OFF!!! THEY WILL BAIT AND SWITCH YOU ON THE RENT. MY RENT WENT UP 40% in THREE Years, which is essentially an eviction notice. We are talking over $ 3300/​mo. in jersey city for a 2BR with parking. I have had three neighbors next door already. Equity residential thrives in the high turnover, and they will shock you with double-​digit rent increases, essentially as much as they can get away with. The price is based on how many rentals are empty. If none are empty, they will jack up prices for everybody until people get priced out. Be prepared to be lied to by the sales rep, who told us that rent increases «were not an issue» before we moved in. This is how it works folks. Building amenities are very basic. If you want a good rental, you get a better value in liberty towers, which has a pool, a bigger and nicer gym and much nicer kitchen with granite countertops. But be warned that all apts work on the same «market». Our 1080 sq ft apt has a view of the boats, which is nice, but how much are you willing to pay? Our kitchen is small and shoddy, with 10 year old appliances. Our floor is the chapest hardwood tile. Fixtures are cheap. Also, note that this land (which is partly landfill) used to be a toxic wastedump of heavy metals until recently, due to the old railroad. I have seen different signs from the state of New Jersey indicating «environmental cleanups» in several neighboring lots, of which the closest is one block away, including a local playground near P. S. 5. You deserve to know:
UPDATE: I FINALLY MOVED OUT AND GOT CHARGED $ 525 FOR A NEW CARPET THAT WAS NOT INSTALLED PLUS $ 180 IN CLEANING FEES. THE BUILDING ALSO WANTED TO CHARGE ME $ 4500 FOR THE PRIVILEGE OF BREAKING MY LEASE, EVEN WITH A TWO MONTH NOTICE, BUT LUCKILY THEY RENTED IT OUT. I went to the building attendant (Michael) and actually went to the empty apartment to carefully inspect the carpet. NEITHER I NOR THE BUILDING EMPLOYEE COULD FIND ANYTHING WRONG WITH THE OLD CARPET WHICH WAS STILL THERE, BUT THEY STILL SENT MULTIPLE BILLS TO MY NEW PLACE. I CALLED JACKIE THE MANAGER AND SHE TOLD ME THAT «IF THEY CHARGED ME FOR IT, THERE MUST BE A REASON,» BUT SHE DID NOT SAY WHAT THAT REASON WAS! SO BEWARE THIS BUILDING IS RUN BY SCUMBAGS LIKE JACKIE, THE BUILDING MANAGER FROM HUDSON POINT AND PORTSIDE TOWERS (BOTH OWNED BY A GIANT CORPORATION CALLED EQUITY PROPERTIES). There is more nastiness to this story but I will spare you, the bottom line is DO YOURSELF A FAVOR, LIVE SOMEWHERE ELSE!!!