Jenks Fence

The initial estimate & meeting with owner & another crew member was good. They were helpful and nice. We had a smaller job, repair & replace items, so not a big ticket for the company. We were concerned about safety, security etc for dog & children with 2 panels of our back fence down. We were put off almost one month by the company after agreeing on job & price. We kept calling and a few days later would get a response of «maybe within the next 2 days.» We told them we were leaving town (3 weeks ahead) and they assured us they would complete before we left. We did not hear from them until during our trip, they left a message that they would like to charge our credit card for the job. When we returned home, the back fence was well done but the gate to be replaced was completely wrong. We called to discuss with no response and then they charged our card. The communication, timing, customer service and business ethics were all poorly handled.