Simple Scissors Salon & Spa

I called to make an appointment for a cut and partial foil. I have not been to this salon and just from the experience of my phone call, I would never let anyone that works there touch my hair. The receptionist took my information, all of which I had to repeat several time for her to understand what I said (I work in a call center, my customers can always understand me, not sure what her issue was.) I told her I needed something after 5. She gave me and appointment an appointment for the next day at 5:30, told me where to park and then told me to hold. Someone gets back on the line and says «we have a scheduling conflict, can you come in at 1:30 tomorrow?» I repeated my need to have an appointment after 5. She says «well, ummm how about Thursday? We’ll have to do your consultation over the phone.» I ask what the consultation is for and she says it’s required by law.
I ask for clarification, as 2 minutes ago with another person on the line, I had an appointment, and now I have to do a consultation. I tell her that the conflicting information does not instill much confidence in the salon. She tells me the consultation is required by law and to «look it up on the Internet and call her back when I make up my mind.»
Annoyed, I look it up. There are not such federal or state laws. I call back and ask to speak to management. Her name is Anna, and she the rude one that told me to look it up on the Internet. She then feels she needs to clarify that it is a regulation for Aveda products. Yeah, not what you said. This place will never get any of my business and I will tell anyone that listens about my experience.

If I could give minus stars I would. I had long blonde hair and may I add very healthy hair as I do not use irons or heat. I asked for a straight cut/​collar bone length. I wanted all one length as it took years to grow into one length. My hair is just below my ears and not one length but several lengths. I wanted to go red and told R. my hair takes to color fast. She dyed it very dark and claimed to expect bleeding. I looked liked a seagull took a swipe at the top of my head and deposited blacktop. I went back a month later and this time the bleeding was very dark. Do not ask me why I went back. After calling the salon the next day and complaining vehemently I was told at «no cost» to me they would fix it. She had to take the color off which is bleaching and this she did not do right. It took her 2 attempts. My hair is frazzled, fried, and much worse off now than before I walked in that door. My scalp is raw and my ends are butchered. Do not let the mantra of how wonderfully «natural» Aveda is. Bleach is a natural product. The staff sounds like the Stepford Wives… on and on about how the product can not damage your hair because it is organically natural. I have waited for 3 weeks to write this as I did not want emotion to get in the way of critical assessment. But who am I fooling as women we are emotional about our hair. We want it to be healthy. When our hair looks good we feel good. Please everyone do not be fooled by the footpath, or hand scrub. This salon is also $ 40.00 dollars above all the same salons for the same service. I am just so bummed I did not see the forest for the trees after the first time. Be warned and just keep looking for another salon. Remember that to lift a color is to bleach hair… mine is now fried because R. was not qualified to take care of hair. now I have a long grow out.

Their cordial guest service representatives always greet me with a smile and immediately offer a complimentary beverage; coffee, teas, water. It’s an open floor plan with beautiful wood floors and tons of windows.
I have had my hair done by a few of the stylists including Riana and Sari. They know what they are doing! Before my first color appointment we did a consultation where they asked me questions and really mapped out what I wanted done with my hair. I have blonde hair and I like to lighten it a lot with a lot of highlights. It always turns out amazing and I get tons of compliments. At other salons, my hair often felt «fried» afterward and they explained to me why that likely happened. The aveda hair line is awesome and it always feels soft and healthy.

Simple Scissors is a fantastic salon for any beauty service you are needing. As soon as you enter Simple Scissors, you can feel the positive atmosphere and know you are going to have a great experience.
Whether it’s a cut, color, highlight, massage, mani, pedi or whatever. Everyone working at the salon is extremely capable.
I’ve been a client for many, many years. On the occasion I needed to have someone else step in to cut my hair, I have always been satisfied with the results.
I highly recommend making your next salon appointment at Simple Scissors.