Parson’s Car Service

This was my first time using Parson’s. I called after Hillside Car Service was a no-​show and I was late getting to the airport. The dispatcher at Parson’s got a car to me in under 5 minutes and I was able to make my flight. Thanks Parson’s!

Rude phone receiver. Hung up on me. Then I I called back he took the wrong address told me can is outside. Nothing there yeld at me again. I say «buddy you have a bad day don’t spread the sorrow» contain yourself and be profession. Hanging up onsite who is calling for business is simply not ok!

Have used them in the past and the drivers are pretty cool, even the cars they pick you up in are sometimes luxurious and smells great. Not to mention very affordable!

I’m an avid user of public transpo and I’ve had my fair share of many different experiences whilst using a cab service. Ultimately it boils down if the business operates 24 – 7, the price, and their turn around time.
Parson’s is quick and efficient. Small little hole in the wall business with not much breathing or sitting room. Don’t let that deter you because you won’t be waiting for long. No matter the time of day or night the cabs seem to be anywhere from one to ten minutes away.
My ride was easy breezy and inexpensive. From Jamaica to Bayside it cost me $ 20 flat. No hidden fees or issues from the driver. I’m a happy camper.

Whenever I sleepover my friends place in Jamaica, I almost always use this service. I’m not terribly sure what’s up with the bad reviews, because these have always been absolute sweethearts. When calling for an update, they seem to have updates based off of my number without me having to give it to them or even ask them anything (foresight).
Most times I use them to travel to Co-​op city, with their rates being lower than that of a yellow/​green cab. They’ve given me the same driver repeatedly upon request. Debit card cab is sent (if available) upon request as well. The dispatcher always keeps me updated.
I’m a huge cabbie, and I honestly do like these guys. Just wanted to leave this here after looking at the bad reviews.

These people who work here unprofessional especially the dispatcher. Every time I call them they will put me on hold and say wait this is not how you want to business. i’ve been using them for years but recently I have stopped due to the dispatcher is very rude and unprofessional I don’t speak English very well. i’m just appalled of way they work now.

Worse experience I’ve ever had in my life, first I called at 2:30 for a 3:30 cab they said we should call when we need it. I called again at 3:10 and they told us 10 min. I called again after 20 min of waiting and they told me 7 more minutes. So I was expecting the cab to come no later than 3:40 at this point. Have in mind I was supposed to be at my appointment at 4:00. At 3:50 I called again asking where the cab is, I came outside and there was a man in a car honking at me, I wasn’t sure if that was a car service or not because he had no TLC plates. I came up to him asking for his TLC license he didn’t have one. I refused to get into the car with someone like that. This car service made me late for my appointment and made me lose on such a big deal!

Use to this car service back in college, when my standards and pockets were low.
Needed a car service bad when visiting recently & decided to give my old love affair a call. They’re JUST alright…
If you want good customer service, go elsewhere. Dont expect them to help with a bag or pull open a door or anything like that.
Though I never had an issue with them being on time. & thats whats most important? right?

Car service came on time, driver helped me with the bag, the bad part was that I had to sit with 1 suitcase, since the trunk was small
But I guess I’ll use them again i

Came to New york and didn’t know how to get around I went in then the person behind the desk told me how and where to go and how to get to the address I was going to, then they offered me a cheap rate at first I didn’t want to take it but I did and it made my day I got there in time and was able to have help from the driver. Then the week after my week was done at the sub/​tem room i rented out I called them again they told me the driver would come in 5mins and he did then he help me move to st. johns university and take all my stuff love the atmosphere of the drivers they actually care about the person and they are nice, respectful.

So I just called for a car and the dispatcher recommends me a different car service. I tell him I spoke to them and I was trying to compare rates. He tells me the car service he recommended is closer to me and that it would take him 20 minutes to get to me (which is a lie cause I drive and I know the base is 10 minutes away). I never met a business owner who defers people to a different business. The tone the call was handled in sucked. Can’t really write a review on the service cause they denied me. Hope the little bit of info was helpful to whom it may concern.

So I’m writing about my wonderful experience with the most awesome cab company. I’d give it a zero rating if I could. I called an hour ahead to see if I can reserve a cab, they said best to call 15 – 20 min before. Sure, I do that.
I called 4:10 for a 4:30 pick up. I’m there and wait an extra few minutes on a busy street. Meanwhile, tons of other cabs are passing by. I said $%^ this and called for a status update. He said he’ll be there. Sure… I waited a few more minutes and nothing. I jumped into another cab. I didn’t even receive a call from them later on saying the cab was here. Avoid this if you want to go anywhere, nonetheless go somewhere on time!

Parson’s helped me keep my sanity this summer– seriously the best car service out in Queens!