Jamaica Hospital

Yesterday, I went to Jamaica Hospital for treatment of a chronic condition. The condition isn’t fatal and it’s not a STD, but it has annoyed me for years. I kept putting off the treatment of the conditon since I utterly abhor hospitals.
Around 2:15 PM, I arrived in the waiting room. I signed in and took a seat. 15 minutes later, a nurse called me to the desk. I was excited since I naively thought that I would soon see the doctor. Instead, the nurse simply asked me what was wrong. I explained what was wrong. She did the usual tests (checking blood pressure, body temperature, etc). She then told me to sit back down. A half hour later, they called me to the desk again. However, it was only to take my insurance information. After I sat back down, I waited and waited to be seen by the actual doctor. Around 5:30, I was finally taken into the room where all of the gurneys are (I don’t know what it’s called). I then waited another half hour. Finally, the doctor arrived.
I explained to the doctor what was wrong. The doctor said that she would look into it. After the doctor left, I had to wait again. I was bored so I started to observe what was going on. Ironically, many of the nurses who work at Jamaica Hospital are obese. I felt bad when I saw some elderly people on gurneys. All of my grandparents are deceased and I know the feeling of losing a loved one.
After a long wait, I was given a Cat Scan. Afterwards, I was sent back to the room and waited for an hour. The doctor later spoke to me and told me that the tests showed that there was nothing physically wrong with me. Unfortunately, however, the doctor told me that there was nothing that the hospital could do about my problem and that I should see a specialist. I wasn’t prescribed anything. The nurse simply told me that I was released.
I understand that the hospital prioritizes the treatment of patients who are in critical condition as opposed to patients with (seemingly) minor problems. One guy had a broken neck. Another guy had blood all over his face. He looked like he was assaulted or robbed. At no point did I complain about the wait time. However, I’m so pissed off since I spent 8 hours at a hospital and they couldn’t treat my problem.
I thought Mount Sinai was bad. Jamaica is 100 times worse. Jamaica Hospital is full of reject med students who weren’t good enough to practice at Weill Cornell or Lenox Hill. The waiting room is dingy and the overall ambience is melancholy and depressing. Unless it’s a life or death situation and you’re in the Jamaica area, don’t waste your time at this Third World hospital.

I see a lot of bad reviews for this hospital
My review is base on labor and delivery
May 2014 and December 2015 I had both my kids there. The staff was very nice made me feel very comfortable n I was happy to see some old faces from 2014. I notice a lot of people go in there with attitude cursing out the nurses n doctors and then expect the staff to be jolly. I am a very friendly person and get along good with everyone
2014 my water broke at home went to l&d they admitted after making sure it wasn’t urine
I spent 24 hours relaxing on pitocin with nothing happening until they finish breaking my water right after I ask for epidural n I got it within 5 minutes
Baby came an hour after
Second birth December 2015 got to the hospital was in a lot of pain but nothing that I couldn’t handle
They put me in a wheel chair ASAP the attendant ask how often are my contractions I said every 3 minutes he said omg that’s too close n rush me to l&d. When I got there they ask me to fill out papers
I felt a contraction coming n got on my knees, a nurse ask y am I getting on my knees? I said cause I know a contraction coming she said ohhh no
You can’t have the baby here forget the paper work n let us check you !! They check me n I am a 9 from that moment on everything happened fast n quickly
Got there at 8 by 8:10 I had a natural non medicated birth, they even had a very nice midwife a young Spanish girl
N my nurse was Nigerian I think I talk with her all night n even give her my number so I can visit her church by the Belmont race track
Over all I love the l&d department they spent a lot of money making it look like suites
Ohh n i almost forgot to add that both babies came early 34 weeks and 31 weeks
The NICU is great all the workers are nice n caring n push me to pump n bring milk for my baby and the lactating consultant is great also she help me when my breast was hard as a rock, showed me the right way to nurse and pump, help me to get a hospital grade pump free for 3 months from my insurance
Then my regular pump and made sure I did skin to skin, she is big on that. In the near future 3 or 4 years from now I’ll be right back there
The reason for 4 stars is the food lol
I am greedy n like to eat food not that good

On 12 19 2015 my wife was rushed to Jamaica hospital by ambulance from silvercrest nursing rehabilitation center in Jamaica ny for a emergency when she arrived at Jamaica hospital emergency room they tried to help her her blood pressure was dropping fast and she was bleeding and all the doctors and nurses did not know what to do for her to stop the bleeding they even called her surgeon and he gave them instructions on the cell phone and doctor martin and the charge nurse Elizabeth refused to try and do anything to find out what was causing the problem of blood bleeding in the mouth and when I asked doctor Martin and charge nurse Elizabeth on 12 19 2015 they said they did not know why she was bleeding and they said that they did not know where the blood was coming from after 5 to 6 hours the doctors and nurses let my wife die in her own blood they refused to help her and they refused to take her into the operating room to find the cause of her bleeding they treated her like a animal my daughter said give her a cat scan and they said that they would have to stand her up my daughter said use a portable small cat scan and they said they don’t have one Jamaica hospital killed my wife just let her die alone and I want somebody to pay the price because of the unprofessional doctors and nurses that day

This hospital has poor management. After my father was discharged from the hospital, despite my father’s primary Doctor requesting for his medical records to be sent over through fax, the hospital does not use fax instead uses the old method of sending it over by post mail, which for over two weeks the Primary Doctor did not receive it. I had to make a phone call asking for my fathers medical records progress and I get an answer from this lazy voiced lady telling me how the hospital has not sent it over yet! WTH. So then I asked if it was faster to retrieve it in person and the lady tells me how they will charge .38 cents/​page and that I must call few days beforehand during the business days in order to process. Are you serious? I don’t know how this hospital manages to do things, it’s a miracle this hospital did not shut down.

By far, the worst hospital I have ever stepped foot in. Not a single person beyond the registration area was at all helpful. Went in over a simple cut that might be infected was informed that it could be something else. Nurse stated results would be in no later than October 7 or October 8. No pain medication given, just a «good luck, you might be in pain». I wonder if you guys know the patients are already aware of being in pain since we went to the ER. Received a phone call today from someone who wasn’t competent enough to leave a voice-​mail to talk to 6 different individuals who barely knew how to handle this issue. First person hung up within the first 60 seconds when told I wasn’t sure who called, next person sent me to another person who just as confused. The last person who was SLIGHTLY helpful stated that the nurse claims the results will be in next week instead of the date she had provided me. A week later I received a voicemail from a gentleman saying he wanted to discuss the results, after calling him back to have this conversation for four hours, he finally answers. Not only did he not have my results, he only wanted to converse about the horrible review I had left stating how poorly ran this hospital was. Long story short, he lied to me. That man, like everyone else in that hospital was of no help and only made my opinion of this «hospital» worse than what it already was. To this day, I have yet to find out what the issue is and they still have no answers for me. This is probably the most dysfunctional unorganized hospital America has to offer.

To be quite honest I was going to say this hospital should be shut down BUT I realized that there ARE some good staff here amongst the horrible staff. However I would say it’s more bad staff than good staff. The hospital DESPERATELY NEEDS a renovation. It’s old, nasty and dusty. The maintenance staff needs to be more hands on and more efficient. The bathrooms are disgusting. The halls and everything are gloomy. It wouldn’t be wise to shut it down due to the fact that it’s in a busy commute area so the best thing to do would to be just renovating it and getting a new highly trained crew that loves their job!!!

they say this place is the best for trauma so if you have been shot or stabbed i guess come here but everytime i come here i get skived out, this place is just old, gross and gloomy and is in beyond need of a major renovation! oh and parking sucks like bad! barely any street parking! they should invest in a nice municipal lot

Fact: Jamaica Hospital in Queens, New York has a 1 ½ star rating on the internet. That rating agreed with my long held perspective. Jamaica Hospital is the closest hospital to my parents’ home and, over the years, I have dreaded the potential that they would end up needing services at that hospital.
Fact: I am here to tell you that rating is unjustified. During my 5 days of visiting the hospital I found myself experiencing several lessons that I invest a lot of time teaching. I believe how you treat people is how you will be treated. If you expect them to treat you well, they will treat you well. If you treat them with respect, they will return the courtesy. I combined those beliefs with a lesson Dr. Roy Jacques taught me: the central point for care in a hospital is the nursing staff and support staff at every level — not the doctors. That lesson has served me well this week.
The head nurse, Oksana Galibova, attending nurse Ebony, and assistant Nadera (just to name a few) could not have been more attentive. There was a team of young doctors in training doing rounds the first day which is something I like.
Downside which has nothing to do with the staff and care and everything to do with financial health: the building is old, old, old. Many patients obviously live tough lives and in turn treat the staff terrible. Things like the hand driers in the bathrooms blowing cold air. If you want to stop infection, and you want me to wash my hands and not provide paper towel, you better get new machine which will do a super job drying my hands. I don’t like having to wipe my wet hands on my pants. I observed hyper-​conservative hygiene, and trust me I was watching. They wash down the visitor cards, they use plastic gloves, they use sanitizer before entering a room.
Is it a hospital I want to rush back to, of course not. But it is not because I would not get great care.

The attention I received was prompt, courteous, & professional. Good hospital but crowded. I can’t blame them for that.

Im here for a friend in the E. R &&* its nasty. It smells like rotten meat && dirty bathwater. There is flies around the ER. Me && my boyfriend couldnt sit with our friend at the same time. We legit had rotate visiting shifts. They had homeless people sleeping in the waiting area. Omg i wouldn’t bring a dying roach in here

10PM Friday, September 5, 2014
Queens, New York
Excessive bleeding in dark brown blood color. Severe pelvic pain. Ushered by cab to emergency room. Signed in, waiting to be seen by Triage Nurse.
11:45PM Friday
Queens, New York
Waiting for an eternity to be seen by Jamaica Hospital’s Triage Nurse. Emergency Room extremely too noisy with children running amok, chatty patients with their family/​friends and loud clicking on cell phones.
12:30AM Saturday, Sept. 6, 2014 morning (next day)
Queens, New York
Questioned by Triage Nurse who is extremely distracted and unfocused by surroundings. Triage nurse took my blood pressure, EKG reading, body temperature, inquired my height and weight. The woman cannot uphold a serious discussion with a patient for a mere solid five minutes. Triage nurses in the Emergency Room are all engrossed to care for patients and appears short hand, thereby, utterly disgruntled with their workload they fend off unpleasant negative attitude to severely ill patients who require immediate medical attention. Waiting to be examined and questioned is the longest ordeal when you are in dire pain. I explained my physical state of being and the level of intense pain, which this Triage Nurse dismiss me without inputting my symptoms and explanations in their computerized patient log for a proper diagnosis. Subsequently then, I registered with Jamaica Hospital with name, address, D.O.B., complete their blue legal consent forms, external appeal blue consent forms, and insurance details at a registration window. (O Dummy care system put into actual usage here, which Jamaica Hospital thankfully, do not deny). Continued to spew heavy flow blood clots and destroyed my undergarment. Aija!!! I am in severe pelvic pain. Waiting room of emergency room still noisy with children running amok, chatty patients with their family/​friends and loud clicking on cell phones continue throughout the night. Requested for two feminine hygiene pads as I continue to spew heavy flow. Color of blood is now normal, bright red. The security is minimal for this NYC operated hospital especially during the wee hours of the night.
2:30AM Saturday morning (next day)
Queens, New York
Moved to Gynecology Department, waited, waited, and waited for an eternity to be seen by Gynecologist. No immediate action taken by Jamaica Hospital.
3:30AM Saturday morning (next day)
Queens, New York
Dumped urine into a cup. Very bloody.
4:20AM Saturday morning (next day)
Queens, New York
Gynecologist performed pelvic exam with speculum while excessive blood continue to flow with huge blood clots. Withdraw blood in two vials to insure iron, calcium, potassium count levels are not low.
5:30AM Saturday morning (next day)
Queens, New York
No result from blood tests from lab. No result from urine test. My family member cannot stand sitting and waiting in the main emergency room waiting area any longer. She urgently requested answers to calm her nerves because she was not holding up well. Other patients and their families/​friends in the main emergency waiting room also complained about the waiting time and the lack thereof medical help. This is the so-​called «great American healthcare system» from the most advanced country in the world with the most available resources! Pain cannot be ignored as it is serious business and proper medical treatment is required.
6:05AM Saturday, Sept. 6, 2014 morning (next day)
Queens, New York
Discharged from Jamaica Hospital with a vague diagnosis of «abnormal bleeding» with written explanation in lay men language. I received a written testament to see a Gynecologist ASAP. A recommendation is given with address/​phone number affiliated within Jamaica Hospital, an outpatient women’s health clinic. No further action taken.

Terrible experience, was forced to sit in waiting room for 2 hrs. The security is awful they just stand there with no attempt to keep order in the waiting room everyone is crazy here it’s like a big zoo. Would not ever come here again if prefer to bleed to death at the comfort of my own home at least it’s peaceful and I get cable tv.

Been coming to this hospital for about 10 years. As an adolescent cardiology patient, it was fine. Then again, I wasn’t in a life threatening situation. Just there for tests. As an adult, came in with an infection. I was in the ER for ages before they saw me and then I had to wait in the back and be subject to borderline lecturing from a Physician Assistant. Not really my cup of tea. As a family member who’s had to visit other family members, still dissatisfied. The pediatric unit seemed to be good. The cancer unit, well they tried, but in general this is just not a good hospital and according to my family, wasn’t good back when they were my age. If you need to be stabilized right away, this is where you go via ambulance. However, after that, I’d recommend being transferred to Long Island Jewish’s health system. The care and professionalism is a million years ahead of this place. And I feel sad, because there are some really good doctors here. They just work for a horrible hospital corporation.

Do NOT go to the Jamaica Hospital women’s health clinic /​OBGYN
The place is disgusting, appointments not on time unless you have the early morning appointments at like 830.
Went here to get prenatal care late, and at 24 weeks I found a wonderful midwifery program at LIJ. and the love, care and professional doctors are something u’d never get at Jamaica. I’m in love. and can’t believe I went to that shit hole in Jamaica. I had went in to sign off to get my records send off to LIJ for I had an appointment the following week, and the man said he will have them there before then. I went to my appointment at LIJ and guess what. NO records were ever sent. Disgutsing. The staff LIJ were on hold all morning trying to get my records and weren’t able to do so for a long time.
Jamaica is not professional, nor do they care for their patients.
DO not go here.

Went for an asthma/​allergy attack. They were quick, they were pleasant, and they were professional. Not the cleanest facility, and the building is kind of run down, but they got the job done.

Not very sanitary in my opinion. They need to clean their bathrooms more often. Also I’ve waited hours just to be seen

I dislike this hospital for their slow pace of work. No sense of urgency.

While the doctors here are par for the course, the wait times in the outpatient clinics are atrocious. If you get an appointment, THEY never keep it. For example, I once had an appointment for 2pm. I wasn’t seen until 5pm. Similar wait time issues like this went on for for a year before I could finally find a doctor in my insurance network not associated with Jamaica Hospital.
What’s the use of appointment times when they aren’t followed?

Came here a few times with my mother. When entering the emergency room, the nurses are really nasty. They start being nice when they see that you have health insurance. After you have provided your health insurance information, you basically skip the line and get treated right away while everyone else waits and gives you dirty looks. The doctors here are quite nice. i think it’s all about whether if you have insurance or not. I saw many people waiting in the ER complaining about how they been there for hours. I also had to witness several security guards tackle some guy because he was getting too angry in the ER.
If you want treatment asap, I hope you have health insurance.

Thank goodness I was a patient at this hospital, a group of us came to this hospital after another friend was hit by a car. The ER waiting room was dirty, the bathroom which you had to get buzzed in by security was disgusting and there was a bunch of crazies in the waiting area.
I must admit the staff that my friends and I dealt with were very nice, sympathetic, and kept us informed of our friends progress.
While waiting to get an update on a friend from the hospital staff we were approached by a very drunk and very crazy young lady that felt it would nice of her to take a couple of swings at some of my friends. After my friends dodged her attacks hospital security was alerted; the hospitals security statement to all of this was «well what do you want me to do» like seriously. While all of this is going on with hospital security this woman is still taking swings at people, so another friend decided to take matters into her own friends and push the lady and told to the &@$) out of here.
I pray I never have to come to this hospital again for any reason and only reason I gave this place 2 stars is because the staff I personally dealt with was nice and that counted for something.