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Specialties
rackAID’s IT management services allow its clients to grow their businesses, streamline processes and optimize productivity. Specializing in Linux-powered systems, rackAID maintains near-perfect customer satisfaction levels. The company takes complex IT services and delivers them in easy to use monthly support subscriptions.
History
Established in 2006.
In 2006, rackAID founder Jeff Huckaby, who now serves as CEO, restructured the company with one goal in mind: Simplify IT services. With offices in Jacksonville, FL and data center operations in New York, Dallas, Washington DC and Seattle, rackAID leverages enterprise level technologies on behalf of our clients. These technologies streamline operations, improve service reliability and maximize the value we deliver to our clients.
Meet the Business Owner
Jeff H.
Business Owner
Jeff’s 16-year career trajectory has taken him through the centers of academia, medicine and science, probing for DNA sequences at the University of North Carolina using Unix, modeling genetic systems at Yale and Cambridge with Linux, and launching his first company, BioMedical Computer Consulting. Along the way, he met a lot of smart business owners whose great ideas were reined in by online operations, email or web services that got in the way of growth. Since founding rackAID, he’s worked with clients ranging from one-man shops to organizations with hundreds of employees and become adept at honing in on the core IT needs of small businesses.