upon arrival at approximately 6pm on a Wednesday there was not a hostess in sightt. The server was very nice and friendly. She was by far the highlight of the evening. The food was good except for the soggy fries.
Lee K.
Place rating: 5 Jackson, TN
Enjoy the food an atmosphere, drinks are good excellent loaded potato soup. Service is really good. I say go if you choose. Its nice.
Larenda S.
Place rating: 3 Medina, TN
I’ve been coming once a week for 2 months. One star for free pie on Wednesday. I believe the management is lacking here. Almost every time the waitress apologized for being slow because short staff. I went on Saturday because I wanted the weekend prime rib special which they were out of. I got a ribeye steak which was very good. But, The most disappointing part was they were also out of bread! That is why you go there, for the rolls! So, the waitress offered us chips and salsa which we accepted. I then found out later after I left I got charged for the chips. I don’t think they will see my for a while.
Maranda H.
Place rating: 5 Springfield, MO
Wonderful service and excellent food! Our waitress noticed that my daughter didn’t like her smashed bacon potatoes and she politely offered to get her a different side dish at no charge. My daughter got the mandarin oranges as a replacement and she LOVED them! She also had chicken tenders and said they were the best chicken tenders she’s ever ate. I ordered the Cobb salad and it was delicious! This is our new favorite restaurant.
Curran C.
Place rating: 4 Cadiz, KY
Long drive, Late night, Tired and hungry but not sure what to eat. Went to this O’Charley’s and was greeted like a friend or long time customer. Wife and I decided on a couple of appetizers and then to the motel and sleep, the waitress said look at this first and pointed to a special that was the same price as the appetizers, Prime Rib with appetizer, much better choice at the time we thought, she even made up a dish of fresh Horseradish sauce for me. I felt wanted and that is rare in a big box restaurant. Food was good not great but quite acceptable and for the price a great deal, A place I would go to again with out hesitation.
Karen H.
Place rating: 1 Plano, TX
Horrible service. Took for ever to get seated. That should have been our first clue They were very under staffed
Holly B.
Place rating: 1 Humboldt, TN
We were seated for an hour and a half before getting our food. We had to get our own drink refills because the waiter didn’t check back. They forgot to put my sister’s order in. Our waiter was new apparently but this service was terrible. They were not that busy. We had to wait this long with 2 toddlers and a baby who were getting really fussy. Ugh. We were in the restaurant for over 3 hours. Our night was wasted. It wasn’t the waiter’s fault. He was new and they put him on our table with 12 people by himself. The manager finally came over to help but she was rude. I understand that it was a stressful situation for everyone, but she came to our table with an attitude when she should have been apologetic. she did give us 25% off. but that did not make up for the lousy experience. we will not be going back there.
Dan D.
Place rating: 3 Jacks Creek, TN
Food was good. Service was not! Appetizer came after we ate the meal. We had to ask for drink refills and when we said we wanted more bread they forgot. When my drink was refilled they refilled with the wrong drink. Not the worst place I ever visited however the service is what knocked my rating down from a 5 star to a 3.
Daniel C.
Place rating: 5 Fairfax, VA
This was a good restaurant. They had very good margaritas. At $ 4.00 per margarita during Happy Hour, it is really good. It was nice you can enjoy Happy Hour outside of the bar area as well.
LaTamera W.
Place rating: 3 Hermitage, TN
Nice service. Food is Better than Nashville locations. Lots of variety on the menu. I had the Cedar Planked Tilapia with rice and a baked potato. The talapia was cooked well, not too dry, and I gobbled up the baked potato. The hostess and waitress were both attentive and kept my guest and I satisfied.
Phillip S.
Place rating: 5 Toone, TN
I’ve never had a bad meal at O’Charley’s and the one I had Sunday was exceptional among the excellent one’s I’ve had in the past! They have a new menu of, like 9 meals for $ 9.99, and everyone at my table had something different. They were all excellent! I am a member of their Rewards Club and had a Coupon for free Curly Chips and Queso, but forgot to print it out, so only had it on my iPhone. All I had to do was show them the image on the phone and we got our free Chips & Queso! And of course, the hot rolls were melt-in-your-mouth-good, as usual!
Marty C.
Place rating: 5 Jackson, TN
Everything was wonderful from the tater soup to the steak and shrimp, even the bill. lol