Swarthout Coaches

My family and I have traveled with Swarthout for a number of years, especially including the last couple of years when my mother and I have gone down to NYC to celebrate various events. The fact that there’s a NYC trip pretty consistently available is definitely a highlight of traveling with Swarthout. I think they’re raising the cost of the NYC trip (from $ 62 per person to $ 64 per person), but it’s very minimal — and the ticket is still very much worth the cost.
Generally, the experience is very organized. The driver I think we’ve had for every (or almost) trip down to NYC, Chuck, is fantastic and knows exactly how to maneuver the bus through heavy NYC traffic. Drop off and pick up is also well organized.
While I haven’t experienced any of the other tours that Swarthout offers in quite some time, I am hoping they continue to plan for at least one Yankee game trip during the 2016 trip schedule. I won’t hesitate to buy tickets for that trip if/​when they offer it next.
While Swarthout is pretty organized about their communications, I have noticed that people who are new to traveling with Swarthout can be confused about the bus seat numbers — even though most are clearly marked. The last trip I was on, a family got on board the bus at the first pick-​up spot and looked for their seat numbers before the husband gave up and told his wife and kid to just sit down in a couple seats. They were the wrong seats, unfortunately, and when people got on the bus later in the pick-​up schedule, they couldn’t find their seat numbers because this family had already sit in them — also covering the seats numbers that are usually on the window space. Perhaps this is something that has been addressed recently (my last trip was in May 2015), but, if not, this is something I would advise Swarthout look into — enhancing visibility of the seat numbers (or, alternatively, get rid of them entirely).
TL;DR Love these tours. Will be joining Swarthout again 2016. Seating seems to be somewhat confusing for some, though the trips are otherwise very organized — and fairly intuitive in terms of joining them, etc.

I recently worked with Swarthout to provide bus transportation for wedding guests in the Finger Lakes. The entire Swarthout team was great! We had lots of last minute changes and some particular requests — all were well-​handled. The bus driver was on time and friendly. I also like that the company is local and family owned. Highly recommended!